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Courier Trailblazer

News about the new Express Delivery training standard

National Courier Awards

The date for NCA 2018 is set - October 9th at the IoD

Code of Practice

Evolving from Transport, Taylor & Trailblazer

Working with Government

A stakeholder in transport policy

Fellows Gowning

Full story for 2018 here


News (436)

Industry news of relevance to Fellows and Members

IoC news

IoC news (300)

Industry news of relevance to Fellows and Members

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IoC Qualifications

IoC Qualifications (40)

Qualifications in the Logistics sector

IOC Chair, Carl Lomas,

Qualifications are key to our sector, both for compliance and future workforce, from driver front line to management. The IOC have been working closely with FE colleges, Universities, LEPs and BIS


IOC has two key qualification routes, management & delivery. For management, IOC is working with Derby University & London Met University to develop the first ever undergraduate degree dedicated to our sector. For delivery teams IOC are looking at the apprenticeship replacement qualifications with work on an apprenticeship trailblazer for same day and home delivery couriers. The ‘Courier Trailblazer’  was a phase three application and evolved into ‘Trailblazer Express Delivery’, the standard submitted to BIS for Nov 26th 2015, a framework for delivery is in development. Employer support came from APC to Yodel, nationals from UK Mail to SMEs such as Swift in Liverpool and Rush in London. Awarding bodies supporting are Pearson Edexcell and City & Guilds. IOC attends the AELP (association of education and learning provider) sector meetings.

The sector is unique with extensive compliance training and testing, from hazardous goods handling to licence. Driver shortage issues are log jammed around test centres with 12 week diaries for tests (2015). The LEP 2016 European funding may be the next solution to needs around support for the next generation of workforce. The schools message for the next generation is key, taking the message of our sector as a career path. IOC have worked very closely with FE, from West Thames College GTA at Heathrow to Buxton & Leek with their Skillbase driver training centre in the homeland of Sec of State for transport Patrick Mcloughlin.


Copies of sector-relevant standards and qualification documents, including those authored by IoC and other external bodies can be found in the IoC Standards Archive.

IoC is also active in the Education & Training Foundation's Two-Way Street leadership exchange programme - for more details go here

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IoC National Courier Awards

IoC National Courier Awards (94)

The 22nd National Courier Awards will be held at the IoD, Pall Mall, London SW1 on Tuesday October 9th 2018.

Transport Minister John Hayes set his diary for Oct 17th 2017 to join the IoC at the National Courier Awards 2017 and handed out the courier silver Cs. with best logistics.

It was a double diary date with a round table heads of industry on the same afternoon. A three-T focus, Transport, Trailblazer and Taylor. Heads of industry at the IoD.

A golden gown was awarded for services to industry in the 21st year of the National Courier Awards.

Read on for full coverage...

2017 news sep nca awards trophies


Adrian Smith, Swift Logistics, will return to the post of chair of judges for 2018. The four key categories remain, two wheels, four wheels, contract and office. The gala evening event is Oct 9th at the Institute of Directors, London SW1

NCA Logo Blue 256The National Courier Awards recognise the best of the best in the courier industry - from wheels to office, contract and military. A gala evening celebrating excellence from courier companies large and small, regional and national footprint alongside each other in a unique network of all things courier.

 The 22nd National Courier Awards will be held at the IoD, Pall Mall, London SW1 on Tuesday October 9th 2018.

Join the conversation at #natcourierawards

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IoC & Government

IoC & Government (0)

IOC & Government

The Institute works closely with DfT, DfE (formerly BIS) & DWP; from roads to education, parking and congestion to trailblazer apprenticeships; freight forums with TfL and TfGM, close associations to many colleges, FE at Hull to West Thames and Heathrow. IOC has closely engaged with the LEP platforms, particularly those who have identified transport and logistics as a priority. In the Golden Triangle of logistics hot-spots, IOC have helped build the sector strategy from Nottingham through Derby to Leicester. The inspirational postcodes, 80% of the UK within four hours of East Midlands airport by road. Peter Richardson, D2N2 LEP Chair, the Inspirational postcode.

DFE (BIS) have produced a guide to Trailblazer levy. The guidance and a detailed timetable of further information releases are available on the GOV.UK website here.

The DfE/HMRC draft legislation on levy is now available for comment. For the convenience of members we have a downloadable PDF of the request for comments here.

Copies of sector-relevant standards, including those authored by IoC and other external bodies can be found in the IoC Standards Archive. Simply select a tab below and click through to the documents of interest.

FORS – IOC chair Carl Lomas takes governance role.

FORS Fleet operator recognition scheme. More focus for vans as scheme achieves four thousand members. IOC chair Carl Lomas sat at the Governance council Oct bringing more van vision to the London standard turned national. FORS passed four thousand members in the last quarter, half of the vehicles are vans, the FORS emblem born in London has become a national representation of fleets working inside the standard to look at workforce, vehicle, compliance and clean air. The very latest standards V4 are published, take a look below, The bar has been raised a little for gold standard and some silver requirements have been passed down to Bronze.



Senior Traffic Commissioner's Guidance  Reported road casualties 2015 Reported road casualties 2016


TfL bulletins Mayoral manifesto 2016 Cycle Freight Mayor's Transport Policy 2018 


Documents produced by the Motor Cycle Industry Association

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An ocean of space, painted shades of blue, 21m tall, speculatively built on the M1 Middle England corridor at the heart of exploding e-retail.

IOC maintained its influence on the work of Local Enterprise Partnerships in the last week of March.  As an active member of the SEMLEP Logistics Forum we contributed to an event at the Altitude building at Magna Park in Milton Keynes.

SEMLEP is viewed by government as the most effective of the LEPs and other LEPS are adopting their ideas on employer engagement and implementation of local growth plans.  In the SEMLEP area, logistics employs nearly 100,000 people, so IOC's work with SEMLEP ensures the needs of the Express Delivery sector are to the fore in their plans.

Discussion in the Forum – attended by employers, local councils, training organisations and academics from nearby Cranfield University -  covered career pathways for young people and ways to promote apprenticeships in the sector.

Mike Brown opened the Friday morning event with group focus on how TfL can work in partnership with the freight industry and business community to deliver the Mayor’s Transport Strategy (MTS).

Big final mile players in the room - Hermes, DPD & DHL among the final mile folk - Ocado & John Lewis.

Exploding express, a third of all transport today is final mile and it was well represented.

Academics from Westminster and Sheffield.

Heavy truck folk talked parking tickets dominating but real focus was on Mayor's Transport Strategy; find an easy link to the new document on the IOC web.

Sadiq Khan Mayor of London

Transport is a cornerstone of my vision for a fairer, greener, healthier and more prosperous city.


IOC chair of electric vehicle group, Sam Clarke is looking at green beyond the power train.

Gnewt Cargo is participating in a trial to investigate whether ‘parcel porters’ could help reduce carbon emissions from delivery vans.

Researchers from four universities are delivering the project, in which porters will meet with van drivers at the kerbside and receive pre-prepared bags of parcels to deliver to homes and offices on foot.

It is expected that this could reduce the amount of time vans spend out on delivery, thus improving local air pollution due to the decreased mileage per round.

Whistl, the big orange postal machine, has announced that Fabiola Sharratt is to join the company on 3 April as Operations Director and will sit on the Executive Board.

Fabiola was Group Operations Director at the British e-commerce company, The HUT, which is Europe’s fastest growing health and beauty online retailer.

The IOC was on hand as LoCity opened their Fuels In Action roadshow today at Kempton Park racecourse.

A rich mix of alternative fuel providers and users were there to advise future fuel best practice and recount early-days experience with the current crop of alt-fuel tech.

A full house; five hundred registered guests at the Heathrow logistics hot-spot. An explanation of all things clean air for the pending ULEZ regs, April 2019. Alternative fuels is an answer to clean air, but driver training and consolidating deliveries is also the answer.

There was a big speaker line-up; three parallel seminars, all opened by TRL, the govt's Transport Research Laboratory. Operator speakers then took charge to talk real world experience of the new style vehicles. CitySprint spoke about refuelling hydrogen and new IOC fellow Jacquie O'Donovan talked about getting the most miles out of electric in the cold weather with the heaters on.

Carmen Transport Banquet at Mansion House


Rt. Hon. John Hayes CBE MP at the table with IOC fellows as new Vice President of the Institute.


Sec of State for Transport Chris Grayling delivers the keynote,

Transport makes a difference to our country.

Transport is about People.


The Carmen Livery and Awards night Transport Banquet filled Mansion House with a UK-wide transport showcase - multi-modal; road, rail air and sea.

Sec of State Chris Grayling spoke of ‘Transport makes a difference to our country.

Right Honourable the Lord Mayor of the City of London, Alderman Charles Bowman was in attendance to greet guests with the Master Carmen.

The Lord Mayor focused on walking as the key mode to cross the streets of the City of London. He spoke on the impact of Cross Rail, the culture mile it would generate and the new location for the Museum of London for its focus.

Americans talk of Mother's Day starting in 1914. Anna Jarvis resolved to honour the death of her mother in 1908. Her mother’s wish was that someone would one day pay tribute to all mothers. Anna is reported to have written hundreds of letters to officials before she gained the support of the Philadelphian merchant John Wanamaker. Mother's Day became an official U.S. holiday in 1914.

Here in the UK, Mother's Day marks the second logistics peak of the year. Valentines broke all records and today's numbers will likely do the same as final mile home delivery continues to explode. Based in the heart of flower final mile, like Valentine's, the breadth of deliveries has widened beyond all expectations.

Graham Thomas, Ocado, comments

Champagne, Flowers, Chocolates, we'll deliver the Mother of all Sundays

Snow falling in the streets of a multi modal Manchester freight extravaganza, ample networking to talk freight delivery on every level, clean air to congestion, recruitment to kerb space parking.

It was a bicycle to station, train to Manchester and a tram to the venue for four modal streams to the full house Manchester event.

Virtual courier bays, workforce solutions for logistics, train final mile, travel demand management for smart motorways and the four Rs, re-time, re-route, reduce,  re-mode.

Institute of Couriers House of Lords New Fellows' Gowning 2018.

Sixty-six years since Queen Elizabeth II ascended to the throne, 200 guests, a new Vice President;  former minister John Hayes CBE joined Steve Norris and David Jamieson as a Vice President. Twelve fellows of the IoC were ceremonially gowned by Viscount, Lord Falkland on the terrace of the Lords via Black Rod's gate. Guests from DfT DWP and DfE amongst TfL and TfGM with the Master Carmen.

The 2018 Honorary Fellow was surface transport guru Leon Daniels. Professor Ming Lim was elected IOC chair for Asia group for the IOC.

Services to industry winners, Jeffrey Ritterband, Kevin Grey & Justin Moore joined Lord Falkland as Kate Lester of Diamond Logistics was honoured with her services to industry hood.

SSgt Shaun Stevenson 29 Regiment RLC took honorary Associate Membership from his National Courier Award. Lt Col Dave Miller RLC joined Lord Falkland and Lt Col Jane Hunter to present the award.

Girl Power in the line as IOC CEO Tracey Worth closed the 2018 line calling Carole Walker boss of Hermes for a 2018 fellows hood. CitySprint director, Gerard Keenan & Addison Lee head of courier, Kevin Valentine joined Tony Mannix from Clipper and Graham Thomas from Ocado to take 2018 hoods. Jason Gowan Diamond Logistics, Tiemen van Bruggen, Post NL – Dutch Post, Michael Spence Swift Group & Nick Cusworth for APC formed part of the 2018 dozen ceremonial hoods. Existing fellows took line in tradition to welcome the new twelve. 2018 looks a year to remember as Express numbers continue their explosion and top talk from the top players was at the fingertips in the network event of final mile, courier and express for 2018.

Honorary Fellows of the IOC present included Sir Peter Hendy, chairman Network Rail, Vice Chancellor of the University of Staffordshire, Prof. Liz Barnes and Traffic Commissioner Sarah Bell.  The Master Carmen was present, LMU Dean Prof. Simon Jones Dean of Guildhall School of Business alongside DfT, DfE & DWP officials making a transport and trailblazer and compliance showcase for express and courier.


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