Stay Alert for Final mile delivery

Statement of Values

Good practice in Express courier final mile

Express Apprenticeships

News about the new Express Delivery Manager Degree

National Courier Awards

The awards remain scheduled for Oct 20th 2020

Working with Government

A stakeholder in transport policy

Fellows Gowning

House of Lords
Feb 26th 2021

IoC news

IoC news

Industry news of relevance to Fellows and Members

CORONAVIRUS - Express courier - FINAL MILE – A peak we never planned for.

Coronavirus Final Mile – pinch point to delivery

Express sector has been at the heart of sustaining stay-at-home self-isolation delivery for the UK - from food to prescriptions, computers for home-working parcels of every shape and size helping stay at home and now helping Britain return to work.

IOC asks the public to help complete the final mile food delivery, mark your door, ‘I am at home, please knock and leave goods outside



Carl Lomas IOC Chairman

Covid, a period of finest hour for final mile delivery, 200% volumes on the BtoC networks supporting stay at home, self-isolation. A peak never planned, our sector tested beyond any peak we have seen. Cyber Monday every day of the week, the longest peak on record. IOC campaign asking the public to mark their doors and help keep our drivers safe at the doorstep; delivery without contact.


Tracey Worth, IOC CEO

Mapping the express courier, trunk and none trunk networks. The IOC worked to link resource to need across the sector – Final mile, food, medical, prescription, work-at-home goods, parcels of every shape and size to help stay at home isolation.

Express courier supporting the client chain has proven resilience to deliver; from national networks to regional and local owner-operator couriers. The sector will be recognised at the National Courier Awards on Oct 20th.


Click read more below and take a look at the IOC final mile code of practice - launched by the IOC for Easter Weekend; a new code reinforcing the existing IOC best-practice code of values.

Bumper IOC Sunday emails have provided the sector with weekly COVID-19 updates, from Cabinet Office through DfT, DVSA and DWP as well as fellows' Zoom meetings and newsflash updates.

Sector expert on employment status and furlough, Alan Lewis of Constantine Law has briefed fellows every step of the way.


COVID green shoots for Absolutely in last mile London

MOT Coronavirus further extensions

DPD secures net-zero carbon warehouse

DX resilience since April - 18 million 2019 packages at DX

FedEx and Microsoft join forces to transform commerce

TfL London Streetscape operational update

Final mile, last mile logistics in Manchester - IOC asked to comment

Institute of Couriers Heads of Industry fellows' round table for everything express courier during COVID

ULEZ & Congestion Charge re-instated in London from Monday 18 May

Working safely during COVID-19 in or from a vehicle

TfL plans following the Prime Minister's Sunday May 10 2020 statement

Transport Secretary's Saturday 9 May 2020 statement on COVID-19

London by road to the Isle of Wight for an urgent medical delivery

Yodel teams up with Arrow Cars to strengthen carrier operation

New Waitrose dot com centre to double grocery deliveries in London

Dealing with Furlough in Express courier logistics - early May update

TfL follow up LoCITY meeting with latest air quality details

Whistl and UKP Worldwide collaboration breaks new ground with seamless customs clearance

Surge in Delivery Volumes For DX in Medical and Healthcare Sectors

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