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IoC news

Industry news of relevance to Fellows and Members

CORONAVIRUS - Express courier - FINAL MILE – A peak we never planned for.

Coronavirus Final Mile – pinch point to delivery

Express sector has been at the heart of sustaining stay-at-home self-isolation delivery for the UK - from food to prescriptions, computers for home-working parcels of every shape and size helping stay at home and now helping Britain return to work.

IOC asks the public to help complete the final mile food delivery, mark your door, ‘I am at home, please knock and leave goods outside



Carl Lomas IOC Chairman

Covid, a period of finest hour for final mile delivery, 200% volumes on the BtoC networks supporting stay at home, self-isolation. A peak never planned, our sector tested beyond any peak we have seen. Cyber Monday every day of the week, the longest peak on record. IOC campaign asking the public to mark their doors and help keep our drivers safe at the doorstep; delivery without contact.


Tracey Worth, IOC CEO

Mapping the express courier, trunk and none trunk networks. The IOC worked to link resource to need across the sector – Final mile, food, medical, prescription, work-at-home goods, parcels of every shape and size to help stay at home isolation.

Express courier supporting the client chain has proven resilience to deliver; from national networks to regional and local owner-operator couriers. The sector will be recognised at the National Courier Awards on Oct 20th.


Click read more below and take a look at the IOC final mile code of practice - launched by the IOC for Easter Weekend; a new code reinforcing the existing IOC best-practice code of values.

Bumper IOC Sunday emails have provided the sector with weekly COVID-19 updates, from Cabinet Office through DfT, DVSA and DWP as well as fellows' Zoom meetings and newsflash updates.

Sector expert on employment status and furlough, Alan Lewis of Constantine Law has briefed fellows every step of the way.


 DfT announced Wed 01 June 2020 fast-track trials will test safety, while individually-owned scooters remain illegal on public roads.

Users will have chance to test their benefits, while government assesses impact on public spaces and the environment.

· government paves way for e-scooter rental trials to start as lockdown restrictions eased

· fast-tracked trials will test devices’ safety, green credentials and ability to reduce traffic

· safety helmets 'recommended'

From Mail Workshop two decades ago to Parcelhub in 2010

Whistl handling almost four billion items a year, has announced that Steve Marjoram has become the new Managing Director of Parcelhub. Marjoram, previously served as Finance Director at the company for 4 years and replaces Mark Rosenberg who has moved to an advisory role until the end of the year.


Philip Andrews, DfT, Deputy Director, I am writing to the IOC to let you know that the Government will be suspending the HGV Levy for 12 months, from 1 August. As you will appreciate, the haulage industry is critical to keeping the country moving and plays a key role in supporting our economy recovery and growth. The suspension of the Levy is intended to provide some relief to hauliers, given the difficulties faced by the sector during the pandemic.

DPD has confirmed that it is to partner with the London EV Company (LEVC) for a series of road trials ahead of the launch of the company's new VN5 Electric Van later this year.

IOC fellow, Dwain McDonald, DPD's CEO commented, ‘We are committed to having the greenest fleet in the UK, as soon as possible."



· Leeds City Council takes delivery of 122 Renault Kangoo Z.E.33

· All-electric LCV to be used for the delivery of council services and have a major role in new EV Trials Scheme

· Award-winning Kangoo Z.E.33 chosen for its value, space and range of up to 143 miles (WLTP)

· Renault Kangoo Z.E.33 priced from £19,380, excluding VAT, after the Plug-in Van Grant.


Congestion starting to rise in Central London due to challenging restrictions and one-way systems

Stuart Godman, ‘I really see our Cargo Bike fleet returning to pre-covid demand and more.’

At the end of May, IOC fellow, Stuart Godman, London courier company boss of Absolutely, highlighted some of the potential challenges of deciding how companies return to work and how the logistics landscape was going to change

It was clear that the square mile and many busy locations such as Park Lane (pre covid-19) were certainly going to introduce more restrictions to ensure the safety of the public.

We thought we would catch up with Stuart a month on from his initial thoughts to see what’s developed at Absolutely.


DfT Review of last mile logistics 2019 s

From a meeting in 2019, the numbers appear far removed from present day in the Govt Position statement on last mile logistics, but vision of electric van and cargo cycle is in there. Published this week 19 June 2020, this states the independent position of the Department for Transport’s (DfT) Science Advisory Council on last mile logistics in transport. The report includes:

·         a summary of the issues around last mile delivery

·         a summary of potential technical solutions and business-model measures to minimise negative impacts of last mile delivery

·         recommendations on how Department for Transport could support future solutions for last mile delivery​


DPD scales-up to meet ‘New normal' demand from online retailers

Dwain McDonald, DPD's CEO commented, "We are experiencing the biggest boom in online retailing in the UK's history’. DPD has announced 6,000 new UK jobs and a major infrastructure investment in response to the unprecedented boom in online shopping caused by Covid-19."

· £200m of new investment includes vehicles and 15 new regional depots

· 2,500 new full-time jobs including depot, hub and management positions

· 3,500 new drivers being recruited nationwide


The IoC held its first quarterly Heads of Industry since the outbreak of the coronavirus pandemic via Zoom on 14 May 2020.

The proceedings are available to the public and the recording of the meeting can be viewed on Zoom here (opens in a new window on Zoom)

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