Industry news of relevance to Fellows and Members

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The prestigious fellows' gowning of the Inst of Couriers takes place at the House of Lords, hosted by President, Lord Patrick McLoughlin. IOC Vice President, Sir John Hayes is confirmed to attend. An event recognising individual success with a Who's Who guest list that builds the most formidable network and natter in the last mile, final mile, express delivery sector. National brands will be alongside regionals and city operators from across the UK.
For 2026 there is a life service gold hood waiting; the recipient, who was named at last year's National Courier Awards, is Louise O'Neil, Whistl who is also the co-chair of the Skills England Education Employer Trailblazer Group. It’s a formidable guest list to welcome her - former winners attending include Simi Punn TVS SCS who took gold last year, Royal Mail COO Alistair Cochrane, IOC Founding Fellow Jeffrey Ritterband and former FedEx SVP Trevor Hoyle.
Read more here
Hon fellows confirmed to attend for 2026 include Traffic Commissioner Sarah Bell, TfL Commissioner Andy Lord, UWL Vice Chancellor Peter John and Heathrow's Nigel Milton.
Meet the 2026 Fellows here and see all the photos for Gowning 2026 here
A breadth of govt is on the VIP list including DfT, DFE and DVSA and will be joined regional bodies from TfL to TFWM. The whole IOC board is attending. Those hon fellows confirmed in attendance include Traffic Commissioner Sarah Bell and City of London Sheriff Alison Gowman. Sparkling reception, bowl food includes fellows' favourite fish and chip portions. Next generation apprentices will be on hand alongside Educators and Livery Masters including Louise Thompson, Senior Warden of the Fuellers.
IOC Fellows' Gowning is an express logistics transport network and natter high point of the year. More than quarter of a million final mile vans will be represented in the room, the room is express logistics. The event is IOC fellows gowning 2026!
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IOC Chair, Carl Lomas,
Qualifications are key to our sector, both for compliance and future workforce, from driver front line to management. The IOC have been working closely with FE colleges, Universities, LEPs and DfE/IFA, The IOC have a 4 module workbook pack to accompany the express delivery operative level 2 apprenticeship, candidates are funded by levy. Candidates who complete the workbook on their apprenticeship journey are eligible for associate membership of the IOC.
IOC has two key qualification routes, management & delivery. For management, IOC is working with The University of West London in the Heathrow logistics hot spot and Derby University in the heart of the East Midlands gateway to deliver the first-ever undergraduate degree dedicated to our sector. A level six apprenticeship degree standard passed by the IFA. A level six text book is nearing publication.
There is level two apprenticeship for express operatives, it is free to candidates and funded by levy. The ‘Courier Trailblazer’ was a phase three application and evolved into ‘Trailblazer Express Delivery’, the standard submitted to BIS Nov 2015, live apprenticeship qualification in 2019. A full delivery pack for learners, a four workbook reflective journal portfolio to match the standard went live in 2020, rich in employer operator content. Employer support came from APC to Yodel, nationals from Hermes to DPD to SMEs such as Swift in Liverpool and GLH in London.
Justin Moore, chaired the strong employer group meetings talking Express driver operative at Level two.
We have outstanding contributions from so many employers, nationals, networks and local SMEs. The standard that will set the future qualification for the front line of our sector. It’s a big thank-you all round for everyone who has made this possible. This will be a vocational qualification for our front-line teams delivering at the client face.
IOC uniquely built a full learning delivery pack for the express delivery operative apprenticeship. Built with rich levels of operator content, ‘What is this thing we call Express?’ ‘Parcels larger than letters, smaller than pallets’ ‘Same day, next day schedules.’ ‘POB to empty.’ ‘Safe-guarding age related goods from knives to fireworks.’ The learning delivery pack is formed of four module workbooks, they can be completed in the job environment, interactive learning booklets with interpretation boxes for on the job notes, top tip lines from industry. Knowledge to do the job, skills blocks that follow experience in delivery, behaviour focused on brand, integrity and security at the door.
Ofqual is the official external quality auditor, IOC acting as the sector review body, IOC have built a one hundred question bank for the apprenticeship knowledge test, extensive simulation exercises and a pointer set for the professional discussion module of express delivery operative.
Candidates who complete the IOC work books with an apprenticeship pass qualify for access to associate membership of the IOC.
IOC deliver key note tuition express sector introductions to schools. Explaining the career stairway in logistics. The schools message for the next generation is key, taking the message of our sector as a career path. IOC have worked very closely with further education, FE, from West Thames College GTA at Heathrow to Buxton & Leek with their Skillbase driver training centre in the homeland of former Sec of State for transport Patrick Mcloughlin.
For adults looking at a step into the sector, IOC have worked with DWP Jobcentre Plus to develop a free of charge SWAP, Sector Work Academy Programme targeted at the unemployed entering sortation and express delivery roles.
Copies of sector-relevant standards and qualification documents, including those authored by IoC and other external bodies can be found in the IoC Standards Archive.
IoC is also active in the Education & Training Foundation's Two-Way Street leadership exchange programme - for more details go here
The post code table signposts are set, the clappers are ready, the Curly Wurlies await.

The 29th National Courier Awards recognises the best of the best in the courier industry - from wheels to office, contract and military. A gala evening celebrating excellence from courier companies large and small, regional and national footprint alongside each other in a unique network of all things courier from postcode indexed tables to clapper rattlers and Curly Wurlys, we celebrate the very best of final mile.
2025 sees exceptional category entries from two wheels to four, dedicated contract and office. The event date is Oct 21st . Awards open with bubbles for a network and natter reception of the Who's Who of express logistics. All in the express industry national, regional organisations large and small are welcome. The event is inclusive, aimed at our front line; dress code is business. This is about our people and the awards have gained an impressive reputation for celebrating those people. Rattling the clappers, munching the Curly Wurlys and celebrating excellence.
The awards are independent and not sponsored. 2025 sees an amazing list of nominees to make the task of Simon Brookes, chair of the judging panel, harder than ever before. Ending the evening, a final moment to announce the best-kept secret in the sector, a rare Services to Industry Fellow is expected for 2025.
It's time to be ready to rattle the clappers.
For 2025, the awards will close with a super-hero category and the announcement of new services to industry winner.
The National Courier Awards are independent and without sponsorship, they recognise everyone in the express final mile sector.
The winners remain a secret until the evening of the awards, winners must be present to be awarded one of the prestigious National Courier Awards. The panel of judges is chaired by Simon Brooks.
Take a look at the shortlist here
The National Courier Awards recognise the best of the best in the courier industry - from wheels to office, contract and military. A gala evening celebrating excellence from courier companies large and small, regional and national footprint alongside each other in a unique network of all things courier.
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All three Vice Presidents of the Institute of Couriers are former transport ministers. The Institute works closely with DfT, DfE IFA (formerly BIS), DWP, DEFRA and BEIS; From roads to education, parking, clean air and congestion to trailblazer apprenticeships; freight forums with Transport for London, GLA, Leeds and Transport for Greater Manchester. IOC have loose associations with many colleges; FE at Hull to West Thames at Heathrow. IOC has closely engaged with the LEP platforms, particularly those who have identified transport and logistics as a priority. In the Golden Triangle of logistics hot-spots, IOC have helped build the sector strategy from Nottingham through Derby to Leicester. LEP view - the inspirational postcodes; 80% of the UK within four hours of East Midlands airport by road. Peter Richardson, D2N2 LEP former Chair.
During the Covid-19 crisis, IOC engaged with The College of Policing and National Police Chiefs Council, a copy of the COVID-19-Police-brief-in-response-to-Coronavirus-Government-Legislation can be found below.
DfE have produced a guide to Trailblazer levy. The guidance and a detailed timetable of further information releases are available on the GOV.UK website here.
The DfE/HMRC draft legislation on levy is now available for comment. For the convenience of members we have a downloadable PDF of the request for comments here.
Copies of sector-relevant standards, including those authored by IoC and other external bodies can be found in the IoC Standards Archive. Simply select a tab below and click through to the documents of interest.
FORS Fleet operator recognition scheme. More focus for vans as scheme achieves four thousand members. IOC chair Carl Lomas sat at the Governance council Oct bringing more van vision to the London standard turned national. FORS passed four thousand members in the last quarter, half of the vehicles are vans, the FORS emblem born in London has become a national representation of fleets working inside the standard to look at workforce, vehicle, compliance and clean air. The very latest standards V4 are published, take a look below, The bar has been raised a little for gold standard and some silver requirements have been passed down to Bronze.
Chief Inspector, Patrick Holdaway, National Business Crime Centre - COVID-19 briefing
Talking to the IOC during Covid-19 this week (3rd April 2020),
The College of Policing and National Police Chiefs Council have produced a briefing in relation to Covid-19, whilst aimed at policing I feel it would be of interest and benefit to fellows business and provide some answers to questions around police powers, particularly in relation to restrictions on movement and gatherings. This updated version is a result of the feedback IOC have been giving me which I have then fed back into policing.
Dowload here
Getting food final mile to the door. Ocado delivering for neighbours shopping on-line for neighbours without internet.
Graham Thomas – IOC fellow, FLEET OPERATIONS MANAGER – TRUCK- OCADO GROUP plc - We're immensely proud of all of our front line employees
Temporary exemption will enable vital services to continue, delivery to the door, frontline workers to get to work, and people to get essential food and medicine.
· Vans, motorcycles and cars to be granted MoT exemption
· this will allow people to carry on with essential travel
· vehicles must be kept in roadworthy condition
Vehicle owners will be granted a 6-month exemption from MOT testing, enabling them to continue to travel to work where this absolutely cannot be done from home, or shop for necessities.
Richard England, IOC chair of owner-operator group - hygiene supplies to keep our drivers safe on the front line
We need the government to gain access to hygiene supplies to keep our drivers safe on the front line. Finding adequate supplies is very difficult currently.
Companies with sign-written vans or business accounts in a courier company's name should have priority access to fuel if supply chains break down. Identification with company ID badge a possible answer to policing this and members of the IOC should carry the IOC key worker certificate.
News on funding for business continuity and wage guarantees has been a good, but we now need practical reality, advice and procedures to put this in place.
Alan Lewis was the last IOC round table keynote speaker; he is a partner at Constantine Law. He reminds us that events are moving rapidly with the Coronavirus.
He has put together an employment briefing for the IOC and he is updating next week with the Friday 80% payroll measures. The document can be accessed on the IOC web bubble for coronavirus information. We bring you the fifteen-point detail headings in summary below.
Hermes has announced it is to make a £1 million pound fund available for its self-employed couriers, to help support them if they need to self-isolate as a result of the coronavirus.
It follows concerns about their welfare as self-employed people are not eligible for sick pay.
Hermes will also support them in finding someone to deliver on their behalf if they do not have a substitute and guarantee that their rounds will be kept open for them for when they return.
This initiative is supported by the GMB Union.
Transport Secretary sets out 18 point package of measures to improve safety and public confidence.
An action plan to ensure smart motorways are as safe as possible has been set out Thursday (12 March 2020) by Transport Secretary Grant Shapps.
Work will focus on getting help to broken down drivers much quicker and making the schemes less confusing.
September 28th launch date confirmed
Leeds City Council has confirmed that the Clean Air Charging Zone (CAZ) will go live on 28 September this year
IOC are talking to Leeds on van scrappage deal values similar to TfL; there is a vehicle checker launched, more details below.
Express courier logistics announces first female boss at the giant brown postal machine.
Carol Tomé to succeed David Abney as UPS CEO.
News coming in the week following International Women's Day signposts the express courier sector as a place with diversity opportunity from flexible work patterns.
Visit the High Street or get home delivery?
Visit the supermarket or get your food shop delivered?
Are we about to see the biggest peak of final mile?
Amongst the unknowns of SARS-CoV-2 Coronavirus impact, the stay at home stance, aligned with the ongoing shift from high street retail to home delivery, looks set to peak final mile exponentially.
The new Express manager Degree contains dynamic risk and external impact - one thing for sure, top level thesis titles for the next generation managers look set to lead on the impact of the virus on final mile.
DHL CEO Frank Appel, ‘It’s currently hard to judge how strong the impact of the Coronavirus will be’
A practical reality update from Alan Lewis, IOC keynote speaker, his Constantine Law summary on sick pay implications self-isolated or GP note is below.
House of Lords terrace packed full for double decades of the Millennium
IOC President steps to Emeritus with a Golden ticket.
Road safety and education mark 2020 Double honorary fellows.
Sector signs Race Charter.
2020 IOC Fellows' Gowning, a family of fellows.
Two Honorands, a life services award, twenty fellows, and a military associate.
Last mile, final mile, express courier sector in force for Friday Feb 28th Institute of Couriers ceremonial gowning at the House of Lords. Sold out full house, express couriers event of the year for final mile.
Lord Falkland, President of the Institute of Couriers in a rousing step to Emeritus receives a golden ticket.
© 2026 Institute of Couriers