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Oct 26th 2021 IoD London

NCA 2019 Step Change Award

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 Step Change ‘Micro Hub’ delivery - leading a team effort for DPD is Graham Goadby


Step Change ‘Micro Hub’ delivery - leading a team effort for DPD is Graham Goadby

nca 2019 step change DPD Graham Goadby

Bringing a step change to the express sector. Our winner in 2019 has changed the way operational delivery is done
In the past 12 months our nominee has been responsible for almost all of the operational Training for DPD Group’s new electric final mile solutions.

Graham started with us in 2015 as one of our Linehaul Drivers. Having shown an interest in Training he became a Trainee Instructor before passing his RTITB exam in 2017. Since then Graham has become our Special Projects Instructor, the person who, in many circumstances literally writes the book on our new vehicles.

Graham is frequently the first member of DPD Staff behind the controls of new vehicles, ranging from 2019’s semi autonomous Actros 5 all the way down in size to the Paxster fleet we now run across the UK.

The Paxster roll out is probably Graham’s finest work. Taking a vehicle, which wasn’t even defined for use on UK roads at the time and through his own skill and professionalism building the UK Paxster SOP.

Everything from the Training courses, the Train the Trainer courses, assessments, Risk Assessements and even the uniform the users would be wearing came through Graham. Once complete Graham had the foresight and lack of ego to share all his work with DPD Ireland. Ensuring their launch benefitted from Graham’s efforts too. In addition to Paxsters Graham has rolled out training for eCanter & Nissan ENV and is now working on Mercedes Actros 5 & eVito solutions.

A winner of the internal DPD Personality of the Year for 2018 Graham has been absolutely key to the launch and continuing success of our Electric last mile solution.



Last modified on Wednesday, 16 October 2019 00:39

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