Fellows' Gowning

2024 Fellows' Gowning
evening 29th Feb 2024

Education in Express

Career stairway, apprenticeships, qualifications, delivery material

Code of Professional Conduct

Good practice in Express courier final mile

National Courier Awards

Drapers' Hall
City of London
Tue 17th Oct 2023

COVID-19 Pandemic

Stay Alert for Final Mile delivery

Brexit for Express

Moving forward from
01 Jan 2021

News

News (1178)

Industry news of relevance to Fellows and Members

IoC news

IoC news (960)

Industry news of relevance to Fellows and Members

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IoC news - Fellows Gowning

IoC news - Fellows Gowning (22)

Inst of Couriers Fellows' Gowning event Feb 29th 2024

Ceremonial gowning of IOC fellows 2024

IOC announce Heathrow Airport Chief of Staff Nigel Milton as honorary fellow for 2024 - delivered Fellows' Gowning keynote.

2024 news feb nigel milton heathrow hon fellow

The prestigious fellows' gowning of the Inst of Couriers takes place at the House of Lords, hosted by President, Lord Peter Hendy. For 2024 there is a life service gold hood waiting; the recipient, who was named at last year's National Courier Awards, is former Yodel Chief Operating Officer Carl Moore. Former Heathrow boss, John Holland-Kaye retired and stepped down as an IOC hon fellow; new Hon fellow for 2024 is Heathrow airport chief of staff Nigel Milton. Nigel will deliver the evening's keynote and will be welcomed by most recent IOC honorary, Vice Chancellor of the University of West London, Peter John.

The key business of the evening is gowning twenty ceremonial fellows; it’s a formidable list, spanning the express logistics sector. An extract includes: HR director at Whistl Louise O'Neil who is in the line, Justin Pegg COO DPD is confirmed. Operations Delivery director Smiths News, John Power is attending. Toll Logistics CEO Allison Lindfield is all set. Evri fellows coming up include Rebekah Ahmadi and Laura Newberry.

A breadth of govt is on the VIP list and will be joined regional bodies from TfL to TfWM. The whole IOC board is attending. Those hon fellows confirmed attending include Traffic Commissioner Sarah Bell and City of London Sherrif Alison Gowman. Former Royal Logistics Corps Brigadier Andy Moffat is also on the list.

Fellows gowning is an express logistics transport network and natter high point of the year. More than quarter of a million final mile vans will be represented in the room.

 

2023 news mar gowning group 01

 Fellows' Gowning 2024

 

high resolution images of the 2024 event are available for download in the photo bank

 

 

 Hierarchy of the IoC Mar 2024 1368x1292

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2023 - Two honorands, TfL commissioner Andy Lord and former Aldermanic Sheriff Alison Gowman. A new President, as Viscount Falkland passes on the mantle to Peter, Lord Hendy of Richmond Hill. Two dozen new fellows are received in line.

2022 – Two honorands, TfL commissioner Andy Byford and head of the DVSA Loveday Ryder – Services to Industry for Trevor Hoyle, a thousand years of service in the ceremonial fellows of 2022.

2018 - John Hayes CBE elected new Vice President, Honorary Fellowship awarded to Leon Daniels. Kate Lester takes  Services to Industry hood.

2017 - The honorary gown was awarded to Heathrow boss John Holland-Kaye.

2016 - Fellows hand the gown to their President and recognise eighty years...New TfL boss took honorary fellowship & first-ever honorary associateship for the Army. Viscount, Lord Falkland, celebrating his eighty years...Sixty-four years since Queen Elizabeth II ascended to the throne...TfL boss Mike Brown awarded the hon fellowship, 12 new Fellows were gowned by IOC President Viscount, Lord Falkland.

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IoC Qualifications

IoC Qualifications (44)

Qualifications in the Express Logistics sector

IOC Chair, Carl Lomas,

Qualifications are key to our sector, both for compliance and future workforce, from driver front line to management. The IOC have been working closely with FE colleges, Universities, LEPs and DfE/IFA, The IOC have a 4 module workbook pack to accompany the express delivery operative level 2 apprenticeship, candidates are funded by levy. Candidates who complete the workbook on their apprenticeship journey are eligible for associate membership of the IOC.

 

A degree in Express logistics for next generation managers

IOC has two key qualification routes, management & delivery. For management, IOC is working with The University of West London in the Heathrow logistics hot spot and Derby University in the heart of the East Midlands gateway to deliver the first-ever undergraduate degree dedicated to our sector. A level six apprenticeship degree standard passed by the IFA. A level six text book is nearing publication.

An apprenticeship for Express operatives

There is level two apprenticeship for express operatives, it is free to candidates and funded by levy. The ‘Courier Trailblazer’ was a phase three application and evolved into ‘Trailblazer Express Delivery’, the standard submitted to BIS Nov 2015, live apprenticeship qualification in 2019. A full delivery pack for learners, a four workbook reflective journal portfolio to match the standard went live in 2020, rich in employer operator content. Employer support came from APC to Yodel, nationals from Hermes to DPD to SMEs such as Swift in Liverpool and GLH in London.

Justin Moore, chaired the strong employer group meetings talking Express driver operative at Level two.

We have outstanding contributions from so many employers, nationals, networks and local SMEs. The standard that will set the future qualification for the front line of our sector. It’s a big thank-you all round for everyone who has made this possible. This will be a vocational qualification for our front-line teams delivering at the client face.

 

Workbook modules for the apprenticeship level two, ‘Express delivery operative.'

IOC uniquely built a full learning delivery pack for the express delivery operative apprenticeship. Built with rich levels of operator content, ‘What is this thing we call Express?’ ‘Parcels larger than letters, smaller than pallets’ ‘Same day, next day schedules.’ ‘POB to empty.’ ‘Safe-guarding age related goods from knives to fireworks.’ The learning delivery pack is formed of four module workbooks, they can be completed in the job environment, interactive learning booklets with interpretation boxes for on the job notes, top tip lines from industry. Knowledge to do the job, skills blocks that follow experience in delivery, behaviour focused on brand, integrity and security at the door.

 

IOC acting EQA for DFT IFA

Ofqual is the official external quality auditor, IOC acting as the sector review body, IOC have built a one hundred question bank for the apprenticeship knowledge test, extensive simulation exercises and a pointer set for the professional discussion module of express delivery operative.

 

Going beyond the standard for express delivery operative apprenticeship

Candidates who complete the IOC work books with an apprenticeship pass qualify for access to associate membership of the IOC.

 

Message to schools

IOC deliver key note tuition express sector introductions to schools. Explaining the career stairway in logistics. The schools message for the next generation is key, taking the message of our sector as a career path. IOC have worked very closely with further education, FE, from West Thames College GTA at Heathrow to Buxton & Leek with their Skillbase driver training centre in the homeland of former Sec of State for transport Patrick Mcloughlin.

 

Jobcentre Plus – SWAP - ‘What is this thing we call express logistics?’

For adults looking at a step into the sector, IOC have worked with DWP Jobcentre Plus to develop a free of charge SWAP, Sector Work Academy Programme targeted at the unemployed entering sortation and express delivery roles.

 

 

Copies of sector-relevant standards and qualification documents, including those authored by IoC and other external bodies can be found in the IoC Standards Archive.

IoC is also active in the Education & Training Foundation's Two-Way Street leadership exchange programme - for more details go here

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IoC National Courier Awards

IoC National Courier Awards (150)

Historic turnout with largest mix of express companies ever.

Twenty-four courier Silver Cs in standing ovation celebrations.

DEFRA Minister, Trudy Harrison presenting decarbonisation awards to Evri for zero emission cargo bikes and O’Donovan for HVO fleet.

Step Change showcase of rail, robots and drones. Vamaris, DPD and Royal Mail winners.

Shadow Skills Minster Seema Malhotra delivers express apprentices to next generation at CitySprint and TOLL Logistics.

Cultural impact for Whistl and Smiths News.

Team award to Absolutely for Pharmacy solution.

Arrow XL took the Road Safety David Jamieson award.

 

IOC VP, Sir John Hayes MP, rattle your clappers for the Express sector celebrating a shortlisting of success in final mile as individuals walked tall and proud into the City of London livery hall. It was the largest mix of companies ever, Smes, Regionals and national brands at the same tables. DfT, DfE, DEFRA, DVSA all in the room. Lights, camera, action for the gala evening celebration of the 27th National Courier Awards hosted by the Institute of Couriers. A full house, standing-room only, and many were standing for standing ovations as they rattled the clappers. IOC delivered the Curly Wurlys to postcoded tables for a gala dinner followed by stilt walkers and light dancing setting the tone of celebration for what has become a unique approach to recognising best of the best in final mile. Tweets by the bucket-load, photos live on the web as Carl Lomas and Dr Tracey Worth read inspirational narratives to bring a tear to the eye from the winning reports of 2023.

Awards went to next generation, Shadow Minister for education Seema Malhotra was on stage with DfE, Inst of Apprenticeship Jane Pearce to award the next generation, two apprentices, both form Heathrow geographic, Ruben Sandu and Remi Collin

Two-wheel winner, motorcycle courier Peter Powley scooped the first courier silver C award.

Eight van winners including electric quadracylce. Million deliveries, four decade service, and straight five Trustpilot reviews featured in the van nominations. Tylo Jamison DB Couriers was up for saving life. Newcaste to Coventry and Heathrow featured in widespread geographic winners recognition.

Five contract winners working direct with client showcased from van to control office. Malcolm Higgins, the library contract took huge applause. Contract winning statements included - ‘Brilliant relation ship with client – focus on end customer, profound impact’

All of the office short listers nominated for fellowship by awards pane of judges. Nine winners, companies included, Absolutely, CitySprint, eCouriers, Menzies, TVS Rico, Reliance, Smiths News, Viking and Yodel. Highlights in the office winners included, claim reduction, making team like family, growing chilled delivery, passion for customers, sales champion, reducing pre-run mileage.

Life services with four decades on the clock went to Yodel, from driver to chief operating officer, it was a standing ovation for Carl Moore.

A gala evening celebration rattling the clappers with standing ovations for final mile.

IOC Chairman Carl Lomas delivered the opening keynote to a year of exploding express courier numbers in a sector recognised as key worker, critical infrastructure.

Traffic Commissioner Sarah Bell & IOC board member David Stringer-Lamarre were on stage to present the Silver C courier awards.

Winners of the independent, unsponsored awards of the Institute of Couriers are the best-kept secret in our sector, only finding out as they are called to the stage.

The gala evening recognised best-of-the-best in express, courier, last mile, final mile.

Highlights

 

2023 news nca individual services 700 Carl moore services to industry

Life services with four decades on the clock went to Yodel, from driver to chief operating officer, it was a standing ovation for Carl Moore.

 

2023 news nca corporate 700 step change

Step change showcase of rail, robots and drones. Vamaris, DPD and Royal Mail winners.

 

2023 news nca corporate 700 decarbonisation

DEFRA Minister, Trudy Harrison spoke decarbonisation awards to Evri for zero emission cargo bikes and O’Donovan for HVO fleet.

 

2023 news nca individual apprentice group 700

Shadow Skills Minster Seema Malhotra, delivers express apprentices to next generation at CitySprint and TOLL Logistics.

 

2023 news nca corporate 700 cultural impact

Cultural impact for Whistl and Smiths News

2023 news nca corporate 700 Absolutley

Team award to Absolutely for Pharmacy solution

2023 news nca corporate 700 Arrow XL

Arrow XL took the road safety David Jamieson award

 

 

2023 news oct nca light show

City of London and environs at the National Courier Awards 2023

 

IOC announced the corporate shortlisters for 2023

National Courier Awards top three shortlisters in the corporate categories

Corporate awards are for company actions in a variety of categories, It’s a bumper year with three Step Change shortlisters. The most prestigious ‘Step Change’ award is given where a company has brought change to the sector.

There is a green Eco award, a Special Impact award and a road safety award.

Government departments supporting the sector are also shortlisted for special recognition.

A rare life services to sector award is tipped to be handed out at the 2023 National Courier Awards.

  Click to open 2023 list

Corporate Shortlist  for 2023

Nominations bringing step change to the Express sector for 2023

-Parcels to rail by Varamis
-Robots to ten cities by DPD
-Royal Mail drones to Highlands and Islands

Nominations for Eco and Clean Air change for 2023

-Evri for half million EV cargo bike delivery target
-DPD wetlands project with RSPB
-DX with IKEA EV fleet
-O’Donovan – Waste clean air in final mile

Special Corporate Impact awards shortlist for 2023

-Yodel supporting vulnerable customers
-Whistl Homeless connect packs
-Smiths News recycle from delivery

Special recognition shortlist for Govt Depts supporting our sector

-TfL on London EV charging infrastructure
-DfT re-launch Think campaign
-HSE on best practice for shift workers

 

Teams awards

-Absolutely Lloyds pharmacy project
-GS Couriers APC depot of the year
-Smiths News Gas leak relocation action.

 

 

Shortlister video

  Click to watch the 2023 Shortlister video

Shortlisters at NCA 2023  

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Ministerial video

  Click to watch a short 2023 Appentice presentation video

Shadow Skills Minister at NCA 2023  

{vimeo}https://vimeo.com/876039584{/vimeo}

 

 

 Just click the panels above to reveal the video player.

 

Announcing the panel of judges for 2023

The National Courier Awards are independent and without sponsorship, they recognise everyone in the express final mile sector. The panel of judges is chaired by Simon Allan-Brookes. The 2023 panel is made up of, external members, Phil Martin DfT, Charlotte Bosworth CEO Innovate UK, Sue Tilly LLEP & Carl Widdowson DWP. IOC sector chairs, Andy Magromallis & Richard England. Operator members, Justin Moore, Kevin Valentine, Natalie Wainwright, Rob Scott.

 

 

NCA Logo Blue 256The National Courier Awards recognise the best of the best in the courier industry - from wheels to office, contract and military. A gala evening celebrating excellence from courier companies large and small, regional and national footprint alongside each other in a unique network of all things courier.

 

Join the conversation at #natcourierawards

   

 

 

 

 

 Guests at the awards

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IoC & Government

IoC & Government (0)

IOC & Government

All three Vice Presidents of the Institute of Couriers are former transport ministers. The Institute works closely with DfT, DfE IFA (formerly BIS), DWP, DEFRA and BEIS; From roads to education, parking, clean air and congestion to trailblazer apprenticeships; freight forums with Transport for London, GLA, Leeds and Transport for Greater Manchester. IOC have loose associations with many colleges; FE at Hull to West Thames at Heathrow. IOC has closely engaged with the LEP platforms, particularly those who have identified transport and logistics as a priority. In the Golden Triangle of logistics hot-spots, IOC have helped build the sector strategy from Nottingham through Derby to Leicester. LEP view - the inspirational postcodes; 80% of the UK within four hours of East Midlands airport by road. Peter Richardson, D2N2 LEP former Chair.

During the Covid-19 crisis, IOC engaged with The College of Policing and National Police Chiefs Council, a copy of the COVID-19-Police-brief-in-response-to-Coronavirus-Government-Legislation can be found below.

DfE have produced a guide to Trailblazer levy. The guidance and a detailed timetable of further information releases are available on the GOV.UK website here.

The DfE/HMRC draft legislation on levy is now available for comment. For the convenience of members we have a downloadable PDF of the request for comments here.

Copies of sector-relevant standards, including those authored by IoC and other external bodies can be found in the IoC Standards Archive. Simply select a tab below and click through to the documents of interest.

FORS – IOC chair Carl Lomas takes governance role.

FORS Fleet operator recognition scheme. More focus for vans as scheme achieves four thousand members. IOC chair Carl Lomas sat at the Governance council Oct bringing more van vision to the London standard turned national. FORS passed four thousand members in the last quarter, half of the vehicles are vans, the FORS emblem born in London has become a national representation of fleets working inside the standard to look at workforce, vehicle, compliance and clean air. The very latest standards V4 are published, take a look below, The bar has been raised a little for gold standard and some silver requirements have been passed down to Bronze.

 

Chief Inspector, Patrick Holdaway, National Business Crime Centre - COVID-19 briefing

Talking to the IOC during Covid-19 this week (3rd April 2020),

The College of Policing and National Police Chiefs Council have produced a briefing in relation to Covid-19, whilst aimed at policing I feel it would be of interest and benefit to fellows business and provide some answers to questions around police powers, particularly in relation to restrictions on movement and gatherings.   This updated version is a result of the feedback IOC have been giving me which I have then fed back into policing.

 

Dowload here

 

DfT

Senior Traffic Commissioner's Guidance  Reported road casualties 2015 Reported road casualties 2016

LEPs

Sector Action Plans Two-Way Street leadership exchange 

MCIA

Documents produced by the Motor Cycle Industry Association

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2024 The new – 24 senior IOC fellows gowned at House of Lords.

On February 29th, 2024, the IOC President gowned a new Honorary fellow, gave out a Life Services distinction and hooded more than two dozen Senior fellows.

Meet the new fellows below...

Special box of uniforms – 8-star logo for DPD Rupert Tufnail.

 

Led by David Lamont and Gary Williamson

DPD match the depot funding.

Big shift to cargo bikes in Glasgow.

Sustainable delivery solutions partner, Delivery Mates, is thrilled to announce a strategic partnership with Yodel, Shift, to enhance and expand their delivery services in Glasgow.

Amendment in the driver apprenticeship welcomed to clarify distinction grades.

2,634 starts so far.

Training and assessment clarity for dog attacks at door during delivery.

HGV keynote – electric Cargo trolleys – Cargo bikes

EV hubs - freight needs for electric vehicles.

Certainty and planning in the challenge issues, but Infrastructure remains top item of discussion both for depot and home charge.

Transport Secretary announces Sir Gareth Rhys Williams as new National Highways Chair

The Chair will oversee the delivery of the government’s £24 billion investment into roads across the country.

Yodel acquired by YDLGP Limited in Shift leadership deal.

Love at first delivery – married in express logistics.

Is This Britain’s Most Romantic Courier Couple?

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