2025 Fellows' Gowning
evening 27th Feb 2025
Career stairway, apprenticeships, qualifications, delivery material
Good practice in Express courier final mile
City of London
Tue 21th Oct 2025
Hot-button issues in final mile.
Industry news of relevance to Fellows and Members
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The prestigious fellows' gowning of the Inst of Couriers takes place at the House of Lords, hosted by President, Lord Patrick McLoughlin. An event recognising individual success with a Who's Who guest list that builds the most formidable network and natter in the last mile, final mile, express delivery sector. National brands will be alongside regionals and city operators from across the UK.
For 2025 there is a life service gold hood waiting; the recipient, who was named at last year's National Courier Awards, is TVS Rico boss Simi Punn, it’s a formidable guest list to welcome her, former winners attending include Royal Mail COO Alistair Cochrane, and former FedEx SVP Trevor Hoyle.
The key business of the evening is gowning twenty ceremonial fellows; it’s a formidable list, spanning the express logistics sector. An extract of fellows to receive their hoods includes: FedEx Robert Peto, DPD Mathew Kitely, Evri Ryan Catahan, DX Simon Harper, Viking Lesley Sallian, Royal Mail Charlotte Wakeham, Smiths News Daniel Anvoner, The Delivery Goup, Paul Carvell.
A breadth of govt is on the VIP list including DfT, DFE and DVSA and will be joined regional bodies from TfL to TfWM. The whole IOC board is attending. Those hon fellows confirmed in attendance include Traffic Commissioner Sarah Bell and City of London Sheriff Alison Gowman. Sparkling reception, bowl food includes fellows favourite fish and chip portions, next generation apprentices will be on hand and livery masters including fueller Elena Oderstone and the Educators.
IOC Fellows' Gowning is an express logistics transport network and natter high point of the year. More than quarter of a million final mile vans will be represented in the room, the room is express logistics. The event is IOC fellows gowning 2025!
2023 - Two honorands, TfL commissioner Andy Lord and former Aldermanic Sheriff Alison Gowman. A new President, as Viscount Falkland passes on the mantle to Peter, Lord Hendy of Richmond Hill. Two dozen new fellows are received in line.
2022 – Two honorands, TfL commissioner Andy Byford and head of the DVSA Loveday Ryder – Services to Industry for Trevor Hoyle, a thousand years of service in the ceremonial fellows of 2022.
2018 - John Hayes CBE elected new Vice President, Honorary Fellowship awarded to Leon Daniels. Kate Lester takes Services to Industry hood.
2017 - The honorary gown was awarded to Heathrow boss John Holland-Kaye.
2016 - Fellows hand the gown to their President and recognise eighty years...New TfL boss took honorary fellowship & first-ever honorary associateship for the Army. Viscount, Lord Falkland, celebrating his eighty years...Sixty-four years since Queen Elizabeth II ascended to the throne...TfL boss Mike Brown awarded the hon fellowship, 12 new Fellows were gowned by IOC President Viscount, Lord Falkland.
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IOC Chair, Carl Lomas,
Qualifications are key to our sector, both for compliance and future workforce, from driver front line to management. The IOC have been working closely with FE colleges, Universities, LEPs and DfE/IFA, The IOC have a 4 module workbook pack to accompany the express delivery operative level 2 apprenticeship, candidates are funded by levy. Candidates who complete the workbook on their apprenticeship journey are eligible for associate membership of the IOC.
IOC has two key qualification routes, management & delivery. For management, IOC is working with The University of West London in the Heathrow logistics hot spot and Derby University in the heart of the East Midlands gateway to deliver the first-ever undergraduate degree dedicated to our sector. A level six apprenticeship degree standard passed by the IFA. A level six text book is nearing publication.
There is level two apprenticeship for express operatives, it is free to candidates and funded by levy. The ‘Courier Trailblazer’ was a phase three application and evolved into ‘Trailblazer Express Delivery’, the standard submitted to BIS Nov 2015, live apprenticeship qualification in 2019. A full delivery pack for learners, a four workbook reflective journal portfolio to match the standard went live in 2020, rich in employer operator content. Employer support came from APC to Yodel, nationals from Hermes to DPD to SMEs such as Swift in Liverpool and GLH in London.
Justin Moore, chaired the strong employer group meetings talking Express driver operative at Level two.
We have outstanding contributions from so many employers, nationals, networks and local SMEs. The standard that will set the future qualification for the front line of our sector. It’s a big thank-you all round for everyone who has made this possible. This will be a vocational qualification for our front-line teams delivering at the client face.
IOC uniquely built a full learning delivery pack for the express delivery operative apprenticeship. Built with rich levels of operator content, ‘What is this thing we call Express?’ ‘Parcels larger than letters, smaller than pallets’ ‘Same day, next day schedules.’ ‘POB to empty.’ ‘Safe-guarding age related goods from knives to fireworks.’ The learning delivery pack is formed of four module workbooks, they can be completed in the job environment, interactive learning booklets with interpretation boxes for on the job notes, top tip lines from industry. Knowledge to do the job, skills blocks that follow experience in delivery, behaviour focused on brand, integrity and security at the door.
Ofqual is the official external quality auditor, IOC acting as the sector review body, IOC have built a one hundred question bank for the apprenticeship knowledge test, extensive simulation exercises and a pointer set for the professional discussion module of express delivery operative.
Candidates who complete the IOC work books with an apprenticeship pass qualify for access to associate membership of the IOC.
IOC deliver key note tuition express sector introductions to schools. Explaining the career stairway in logistics. The schools message for the next generation is key, taking the message of our sector as a career path. IOC have worked very closely with further education, FE, from West Thames College GTA at Heathrow to Buxton & Leek with their Skillbase driver training centre in the homeland of former Sec of State for transport Patrick Mcloughlin.
For adults looking at a step into the sector, IOC have worked with DWP Jobcentre Plus to develop a free of charge SWAP, Sector Work Academy Programme targeted at the unemployed entering sortation and express delivery roles.
Copies of sector-relevant standards and qualification documents, including those authored by IoC and other external bodies can be found in the IoC Standards Archive.
IoC is also active in the Education & Training Foundation's Two-Way Street leadership exchange programme - for more details go here
The third President of the Institute of Couriers has been announced at the National Courier Awards Oct 22nd 2024.
The hottest secret in the express sector was revealed at the National Courier Awards, IOC Vice President Sir John Hayes was on stage to reveal that the next President of the IOC will be Lord Patrick McLoughlin - The Rt. Hon. the Lord McLoughlin CH.
Founding President was Viscount, Lord Falkland, he handed the baton to Lord Peter Hendy, Lord Peter took the DfT Ministers role for new Govt this year and stepped down. Oct 22nd all was revealed as the IOC announced the third President of the Institute.
Largest nomination number ever for 2024.
Fifty make shortlisting - bike, van contract and office categories.
Services to industry award expected.
Special ambassadors of our sector to be recognised.
It's time to book your seat and be ready to rattle the clappers.
For 2024, the awards will close with a super hero category and the announcement of new services to industry winner.
Add to all the excitement as awards guests will welcome the new IOC President.
The National Courier Awards are independent and without sponsorship, they recognise everyone in the express final mile sector.
The winners remain a secret until the evening of the awards, winners must be present to be awarded one of the prestigious National Courier Awards. The panel of judges is chaired by Simon Allan-Brooks.
Take a look at the shortlist here
The Superheroes of 2024
IOC CEO, Dr Tracey Worth, ‘I welcome you to join the celebration of the 28th year of these annual independent national awards, ‘It is simply amazing'. Resilience is the backbone of our industry, from two-wheel to the ever-changing technology used by those who represent this professional and qualified industry. All in the express industry - national, regional organisations large and small, are welcome.’ We return to Drapers' Hall, City of London, there are Curly Wurlys, a gala dinner and the clappers return. Govt departments confirmed to attend include DFT, DFE, DEFRA and DVS. Top tip is the puffin bird will walk the route of parade for an outing with the Lord Mayor of London, Michael Mainelli.
Format remains, a network and natter reception of the whos who of express logistics. The awards will open with corporate awards and then a big focus on individuals, every winner on stage. A final moment of the evening to announce a rare life services to industry fellow is expected. The awards are independent and not sponsored. 2024 sees the largest nomination group ever put forward.
The National Courier Awards recognise the best of the best in the courier industry - from wheels to office, contract and military. A gala evening celebrating excellence from courier companies large and small, regional and national footprint alongside each other in a unique network of all things courier.
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All three Vice Presidents of the Institute of Couriers are former transport ministers. The Institute works closely with DfT, DfE IFA (formerly BIS), DWP, DEFRA and BEIS; From roads to education, parking, clean air and congestion to trailblazer apprenticeships; freight forums with Transport for London, GLA, Leeds and Transport for Greater Manchester. IOC have loose associations with many colleges; FE at Hull to West Thames at Heathrow. IOC has closely engaged with the LEP platforms, particularly those who have identified transport and logistics as a priority. In the Golden Triangle of logistics hot-spots, IOC have helped build the sector strategy from Nottingham through Derby to Leicester. LEP view - the inspirational postcodes; 80% of the UK within four hours of East Midlands airport by road. Peter Richardson, D2N2 LEP former Chair.
During the Covid-19 crisis, IOC engaged with The College of Policing and National Police Chiefs Council, a copy of the COVID-19-Police-brief-in-response-to-Coronavirus-Government-Legislation can be found below.
DfE have produced a guide to Trailblazer levy. The guidance and a detailed timetable of further information releases are available on the GOV.UK website here.
The DfE/HMRC draft legislation on levy is now available for comment. For the convenience of members we have a downloadable PDF of the request for comments here.
Copies of sector-relevant standards, including those authored by IoC and other external bodies can be found in the IoC Standards Archive. Simply select a tab below and click through to the documents of interest.
FORS Fleet operator recognition scheme. More focus for vans as scheme achieves four thousand members. IOC chair Carl Lomas sat at the Governance council Oct bringing more van vision to the London standard turned national. FORS passed four thousand members in the last quarter, half of the vehicles are vans, the FORS emblem born in London has become a national representation of fleets working inside the standard to look at workforce, vehicle, compliance and clean air. The very latest standards V4 are published, take a look below, The bar has been raised a little for gold standard and some silver requirements have been passed down to Bronze.
Chief Inspector, Patrick Holdaway, National Business Crime Centre - COVID-19 briefing
Talking to the IOC during Covid-19 this week (3rd April 2020),
The College of Policing and National Police Chiefs Council have produced a briefing in relation to Covid-19, whilst aimed at policing I feel it would be of interest and benefit to fellows business and provide some answers to questions around police powers, particularly in relation to restrictions on movement and gatherings. This updated version is a result of the feedback IOC have been giving me which I have then fed back into policing.
Dowload here
Express final mile cleaner than ever
10% of DPD fleet is electric.
Express final mile is getting greener by the day. This week DPD announces a million parcels a month now delivered by their electric EVs. Over 10% of DPD's UK van fleet is now electric.
IOC fellow, Dwain McDonald, DPD's CEO commented, "Despite everything that is going on, we've been really focused on getting EVs on the road and delivering for us this year. Yes, you need to be trialing new technology and looking at future concepts, but you have to start making a difference now, and that's what we are doing."
Making our express food final mile sector proud during Covid-19
Ocado excellence in Gateshead Food Final Mile
Hermes announces £100 million investment
3.5 million parcels a day.
Chief executive Martijn de Lange said: “The pandemic has expedited the already phenomenal growth of online shopping and we see no sign of this changing.”
Liz Heaton DVSA, ‘What we need from you’
Nina Day, ‘When load shifts it can be disastrous.’
HSE/DVSA Tuesday at eleven webinar covered HSE DVSA building a dedicated, DCPC-specific, load security training module.
IOC chair Carl Lomas dialled in the laptop to the interactive session to capture the details for the express courier sector-specific feedback for the new HSE DVSA content.
In soaring online demand, DPD trebles its 2020 Mercedes Actros order to 150 and names colleagues with over 25 years service.
Following the introduction of a new staff recognition policy, these vehicles were also among the first to bear the names of DPD colleagues who have served the business for 25 years or more.
CEO Dwain McDonald, whose own name appears on the front of one of the trucks, has achieved the 30-year milestone.
Kate Lester, Diamond Logistics, asks the question on Radio 4
With Brexit around the corner, Kate Lester, boss at Diamond Logistics was on Radio 4 to discuss with Nick Robinson the lack of post-Brexit 'rules & guidelines' information being provided to haulage & logistics companies currently.
Volumes continue to rise with mix weighted B2C.
First full year pre-tax profit since current team turnaround plan.
DX, providing delivery solutions, including parcel freight, secure, courier and logistics services, has provide an update on trading for the 52 weeks ended 27 June 2020.
As an essential service provider, DX continued to maintain operations at all of its depots and service centres after the UK Government’s COVID-19 ‘lockdown’ measures came into effect, with the health and safety of all employees and customers remaining paramount.
While e-retail home delivery explodes, The Times newspaper reported Govt is considering measures to reduce online shopping – ‘a delivery charge’
Last week DfT published their 2019 Last Mile report. (we have listed it after the break). The Times then reported this week that the Government is considering a range of measures to reduce the impact of a boom in online shopping, including a compulsory delivery charge.
The increase in shopping means more delivery vans on British roads, while a boom in next-day delivery and some returns schemes mean that some people are unnecessarily over-ordering and returning things that they do not want, free of charge.
The DfT commissioned its science group to investigate the last mile of deliveries last year, and whether it can be improved. Figures show pollution levels from vans soared between 2007 and 2017, and the department said it was considering whether to introduce a new charge to reduce the ‘negative impacts of last mile delivery and encourage more sustainable online shopping behaviours’.
IOC raised concerns with the DfT while the ink was still wet
DfT announced Wed 01 June 2020 fast-track trials will test safety, while individually-owned scooters remain illegal on public roads.
Users will have chance to test their benefits, while government assesses impact on public spaces and the environment.
· government paves way for e-scooter rental trials to start as lockdown restrictions eased
· fast-tracked trials will test devices’ safety, green credentials and ability to reduce traffic
· safety helmets 'recommended'
From Mail Workshop two decades ago to Parcelhub in 2010
Whistl handling almost four billion items a year, has announced that Steve Marjoram has become the new Managing Director of Parcelhub. Marjoram, previously served as Finance Director at the company for 4 years and replaces Mark Rosenberg who has moved to an advisory role until the end of the year.
© 2025 Institute of Couriers