IoC Qualifications

Qualifications in the Logistics sector

IOC Chair, Carl Lomas,

Qualifications are key to our sector, both for compliance and future workforce, from driver front line to management. The IOC have been working closely with FE colleges, Universities, LEPs and DfE/IFA


IOC has two key qualification routes, management & delivery. For management, IOC is working with Derby University & The University of West London to develop the first-ever undergraduate degree dedicated to our sector. For delivery teams IOC are looking at the apprenticeship replacement qualifications with work on an apprenticeship trailblazer for same day and home delivery couriers. The ‘Courier Trailblazer’  was a phase three application and evolved into ‘Trailblazer Express Delivery’, the standard submitted to BIS for Nov 26th 2015, a framework for delivery is in development. Employer support came from APC to Yodel, nationals from UK Mail to SMEs such as Swift in Liverpool and Rush in London. Awarding bodies supporting are Pearson Edexcel and City & Guilds. IOC attends the AELP (Association of Education and Learning Providers) sector meetings.

The sector is unique with extensive compliance training and testing, from hazardous goods handling to licence. Driver shortage issues are log-jammed around test centres with 12-week diaries for tests (2015). The LEP 2016 European funding may be the next solution to needs around support for the next generation of workforce. The schools message for the next generation is key, taking the message of our sector as a career path. IOC have worked very closely with FE, from West Thames College GTA at Heathrow to Buxton & Leek with their Skillbase driver training centre in the homeland of Sec of State for transport Patrick Mcloughlin.


Copies of sector-relevant standards and qualification documents, including those authored by IoC and other external bodies can be found in the IoC Standards Archive.

IoC is also active in the Education & Training Foundation's Two-Way Street leadership exchange programme - for more details go here

Academics focus on degree apprenticeship for National Express employers at IOC Heads of Industry – Oct 18th IOD, Pall Mall London SW1   

Academics in strength for round table group focus on Trailblazer degree apprentice at level six at the IOC heads of industry workshop at the IOD, Oct 18th


What can be to done to improve logistics operations in Urban Areas?

Sheffield University, Dr Erica Ballantyne urban freight research hosted a round table focus group, Smart technologies, customers, quick turnarounds, reliable availability, safer deliveries, reduced mileage, air quality all featured in the discussions. Stakeholders who are part of and affected by Urban Transport policy and operations engaged the discussions. Tracey Worth for Institute of Couriers reports. The introduction started with moments of quietness to reflect on the issue 'What can be done to improve operations in Urban Areas whilst helping to alleviate current urban transport problems?' Each of three stakeholder table groups focused on how this question affected their area of expertise.

AELP logistics in employer heartland of levy for Express trailblazer.

UK Mail director John Nolan was at the heart of naming the Express trailblazer alongside CitySprint and TNT. What better host for an AELP training provider focus on Trailblazer delivery?

UK Mail sortation site in transport hot-spot on the A45 opened their doors to host the Association of Learning Providers Logistics Forum Sept 22nd. A full house of training providers, colleges and award bodies packed the event to receive strategic updates on Trailblazer, levy & RoATP. Quality and excellence in logistics sortation all around the group at the 22 acre, 55 million pound site set the scene for a strategy update with the very latest govt views on employer involvement to levy in logistics and express.

Carl Lomas, secretary for  Express Trailblazer, Bill boards in the streets

Degree Apprenticeships will be the game changer that brings a new perception to every level of apprenticeship.


Trailblazer standard in Express Delivery Management at degree apprenticeship level submitted to BIS by Justin Moore and the Institute of Couriers.

A degree apprenticeship for managers in the evolving e-retail final mile has been submitted to BIS (July 28), polishing touches were added to the BIS submission at the recent Heads of Industry meeting of the Institute of Couriers, (July 13), aligned with the Universities of Derby and West London to cover the hot spots of the exploding sector numbers in final mile. The degree level goes alongside the existing level two for express delivery and provides a strong platform for employers approaching levy in April 2017.

Lomas speaks express trailblazer at historic date for levy conf Coventry

Trailblazer, levy, employers and providers?

Are you prepared for levy? Lindsay McCurdy Apprenticeships 4 England Coventry Conf

HMRC collects levy from April 2017.

Full house booked solid, a historic day for Levy conf. Govt change real time as Theresa May announced Gove and Nicky Morgan out. Chris Grayling took sec of state for Transport. Education role change, could it become the Dept for Education and Apprenticeship as Justine Greening got the role of sec.

Sunshine in Coventry filled the room for levy conference organised by Lindsay McCurdy.


Express trailblazer Royal Mail meeting for a sector recognising walking post to white van in the evolving and exploding platform of express delivery.

IOC chairman Carl Lomas met Liza Strong, director for talent at the Victoria Embankment offices of the Royal Mail to talk about the Trailblazer Express group developing qualifications ready for levy.

Carl Lomas, acting as BIS employer group sec for Express trailblazers explored the alignment of the existing Express level two Trailblazer to engage walking post in the level 2 qualification. This was a key sector the employer had already reviewed to be in the standard. The standard covers skills from customer service to compliance, an end point assessment developed with award body Pearson using a Q&A, simulated job issues (failed delivery, dealing with returns, damaged parcels) and a viva interview recognising  an individual’s delivery log, work book or record of deliveries. The standard covers all express courier job roles from walking express delivery through trolley, cycle, bike and van.


IOC were in West London for the AELP National Conference, talking education and funding for trailblazer, levy and employer.

Martin Dunford, chair of AELP had a mouth-watering line-up of ministers and shadow ministers to give the opposite opinion. 800 AELP members, wall-to-wall training providers, 640 attending from every sector stacked to the rafters in the Hammersmith West London Novotel. Talk of rivers of money and a cold vote for the new Chartered Institute of Further Education.

Positive words from Minister Nick Boles,

I understand change is going on and it generates uncertainty. It is absolutely clear there is a fruitful river for you to fish in. There is a great deal more money going into apprenticeships, an expanding river of opportunity. You are in a growth business, every area of the country will need to thrive in their environment.


Warehouse news headline June 2016 – ‘A legacy change for the express courier sector’ – IOC chair Carl Lomas with East Midlands hot spot LLEP Corin Crane and Sec of State for Education Nicky Morgan. Heads of Industry IOC Heathrow conference highlighted the sector win as BIS gave the green light for the road ahead for the next generation of express courier drivers, funding up to 4,900 pounds a candidate. A team effort from APC to UK Mail.

Standing room only at Heathrow as BIS talked trailblazers, there was hydrogen power in the car park for an IOC heads of Industry briefing that followed a proven track record of fifteen minute slots across a varied agenda. Glen Davies TfL,  LoCity was first keynote address, ‘ 59% of white vans are in private registration!’ watching the thunderstorm cell, Heathrow Emma Gilthorpe talked air, focused on freight, 1.5 million tonnes a year through Heathrow projected to 3 million tonnes by 2030. FORS BIS & Hydrogen followed, Inpost talked collect, Nicholas Dunhill Parcel Space had collaboration at heart, Alex Farkas DWP was on hand as national logistics, Andrew Hartley, System training de-mystified levy for employers. Sarah Bell University of Derby had level 6 degrees in preparation. It was logistics employers parked wall to wall, City sprint, TNT, UK Mail FedEx and more in a briefing focused express speed.

Viscount, Lord Falkland IOC president,  ‘A legacy change for the express courier sector’

With exploding delivery numbers in the express delivery, shift from high street retail to home delivery expected to be half of all retail value by 2020, light van registrations up 18% in a single year and three Q4 million foot sortation sheds in middle England 2015. The next challenge is a workforce with skills to deliver the booming numbers in an evolving platform. Minister Nick Boles has delivered news set to provide a legacy, a step change in the sector, a trailblazer apprenticeship for express delivered before the end of the year, ready for levy.

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