The evolution of the standard proceeds with a Duty List for our front line.

Brand, collection & delivery – metrics all voted by voice of employers to be key to our next generation front line.

Duty to represent Brand

Duty lists in Draft 5.6 moves to request for Govt terminology edit to match the employer voice.

Trevor Hoyle joins Louise O'Neil.

Education in Express – Trailblazer group 15 Aug 2024.

Starts on the Express delivery operative apprenticeship exceed two and a half thousand candidates.

Royal Mail report 45% of latest cohort achieves 45% distinction grades.

Group delivers latest draft for list of 18 duties.