Evri, has announced a brand-first partnership with leading online flower platform Eflorist.
Marking the parcel firm’s expansion into the flower sector, Evri, has joined up with the UK-based online florist to offer a fast and reliable delivery service for its customers.
And following a successful start, which saw delivery targets exceeded during the peak Mother’s Day trading period, Eflorist have already witnessed a positive increase on their overall Net Promoter Score (NPS) since joining forces with Evri.
Eflorist, who form part of the global Euroflorist Group, will join Evri’s growing client list - spanning more than 1,600 of the UK’s biggest retail brands – and become the first of its kind in the flowers sector to partner with the Yorkshire-based delivery business.
With over 75 years’ experience in the industry, Eflorist pride themself in delivering the freshest flowers direct to customers doorsteps, and by working with Evri, they’ll look to leverage the company’s large operational capacity to fulfil their next day delivery commitment, seven days a week.
Customers of Eflorist, who deliver over 1m arrangements a year, will also benefit from Evri’s varied delivery options, including a network of over 10,000 ParcelShops and lockers, as well as overall value for money.
Tim Williams, Head of Strategic at Evri, said:
We’re thrilled to partner with Eflorist and support them in their mission to deliver the freshest flowers to customers all over the UK. “At Evri, we’re committed to continually evolving as a business, and that is why this partnership is particularly important to us, as it marks our first venture into the flowers sector. “And with huge initial success already seen across Mother’s Day weekend, which saw delivery targets exceeded, we look forward to building on our relationship with them as we grow further within this sector.
Paul Isaia, Chief Commercial Officer at Eflorist, said:
We’re thrilled to be partnering with Evri as we continue to deliver emotions that matter to customers across the UK.
There’s always a reason behind every bouquet we send – whether it’s love, celebration, or support – and ensuring those moments arrive fresh and exactly when they’re needed is absolutely essential. “That’s why we were particularly impressed by Evri’s delivery success rate for Mother’s Day – a day that carries deep emotional meaning for so many. Timely delivery isn’t just a goal; it’s an expectation we hold to the highest standard. “At Eflorist, customer satisfaction is something we monitor and review constantly – it’s at the heart of everything we do. With Evri’s proven delivery capabilities and shared customer-first approach, we’re confident this partnership will continue to strengthen the connections we help our customers create.
About Eflorist - There’s always a reason for giving flowers. Eflorist is a leading European e-commerce platform for flowers and complementary products. We believe flowers are the best way to express emotions and no reason is too big or small for giving flowers to oneself, or anyone else. We have a presence in ten European countries and deliver worldwide.
About Evri - Evri is the UK’s biggest dedicated parcel delivery company, delivering more than 800 million parcels a year. The company has a mission to be the most convenient way to send, receive and return parcels, without costing the earth. Evri works with most of Europe’s top retailers, marketplaces and pre-loved sites. The roots of Evri can be traced back to Yorkshire in 1974 but the business has grown over the decades and now has a team of 8,000+ employees, 2,000+ couriers, 10,000+ out of home locations and a growing network of state-of-the-art hubs and depots. Evri has more than 3 million independent 5-star Trustpilot reviews, on-time delivery rates which are amongst the highest in the industry, an average courier rating of 4.7/5, and a commitment to provide an answer for everyone following a significant investment in customer experience.
