News

News (1277)

Industry news of relevance to Fellows and Members

IoC news

IoC news (1049)

Industry news of relevance to Fellows and Members

View items...
IoC news - Fellows Gowning

IoC news - Fellows Gowning (22)

Inst of Couriers Fellows' Gowning event Feb 29th 2024

Ceremonial gowning of IOC fellows 2024

IOC announce Heathrow Airport Chief of Staff Nigel Milton as honorary fellow for 2024 - delivered Fellows' Gowning keynote.

2024 news feb nigel milton heathrow hon fellow

The prestigious fellows' gowning of the Inst of Couriers takes place at the House of Lords, hosted by President, Lord Peter Hendy. For 2024 there is a life service gold hood waiting; the recipient, who was named at last year's National Courier Awards, is former Yodel Chief Operating Officer Carl Moore. Former Heathrow boss, John Holland-Kaye retired and stepped down as an IOC hon fellow; new Hon fellow for 2024 is Heathrow airport chief of staff Nigel Milton. Nigel will deliver the evening's keynote and will be welcomed by most recent IOC honorary, Vice Chancellor of the University of West London, Peter John.

The key business of the evening is gowning twenty ceremonial fellows; it’s a formidable list, spanning the express logistics sector. An extract includes: HR director at Whistl Louise O'Neil who is in the line, Justin Pegg COO DPD is confirmed. Operations Delivery director Smiths News, John Power is attending. Toll Logistics CEO Allison Lindfield is all set. Evri fellows coming up include Rebekah Ahmadi and Laura Newberry.

A breadth of govt is on the VIP list and will be joined regional bodies from TfL to TfWM. The whole IOC board is attending. Those hon fellows confirmed attending include Traffic Commissioner Sarah Bell and City of London Sherrif Alison Gowman. Former Royal Logistics Corps Brigadier Andy Moffat is also on the list.

Fellows gowning is an express logistics transport network and natter high point of the year. More than quarter of a million final mile vans will be represented in the room.

 

2023 news mar gowning group 01

 Fellows' Gowning 2024

 

high resolution images of the 2024 event are available for download in the photo bank

 

 

 Hierarchy of the IoC Mar 2024 1368x1292

{gallery}ioc/about/structure-gallery{/gallery}
 

2023 - Two honorands, TfL commissioner Andy Lord and former Aldermanic Sheriff Alison Gowman. A new President, as Viscount Falkland passes on the mantle to Peter, Lord Hendy of Richmond Hill. Two dozen new fellows are received in line.

2022 – Two honorands, TfL commissioner Andy Byford and head of the DVSA Loveday Ryder – Services to Industry for Trevor Hoyle, a thousand years of service in the ceremonial fellows of 2022.

2018 - John Hayes CBE elected new Vice President, Honorary Fellowship awarded to Leon Daniels. Kate Lester takes  Services to Industry hood.

2017 - The honorary gown was awarded to Heathrow boss John Holland-Kaye.

2016 - Fellows hand the gown to their President and recognise eighty years...New TfL boss took honorary fellowship & first-ever honorary associateship for the Army. Viscount, Lord Falkland, celebrating his eighty years...Sixty-four years since Queen Elizabeth II ascended to the throne...TfL boss Mike Brown awarded the hon fellowship, 12 new Fellows were gowned by IOC President Viscount, Lord Falkland.

{loadposition ioc-search-tab-fellows}

{loadposition fellows-gowning-pre}

View items...
IoC Qualifications

IoC Qualifications (44)

Qualifications in the Express Logistics sector

IOC Chair, Carl Lomas,

Qualifications are key to our sector, both for compliance and future workforce, from driver front line to management. The IOC have been working closely with FE colleges, Universities, LEPs and DfE/IFA, The IOC have a 4 module workbook pack to accompany the express delivery operative level 2 apprenticeship, candidates are funded by levy. Candidates who complete the workbook on their apprenticeship journey are eligible for associate membership of the IOC.

 

A degree in Express logistics for next generation managers

IOC has two key qualification routes, management & delivery. For management, IOC is working with The University of West London in the Heathrow logistics hot spot and Derby University in the heart of the East Midlands gateway to deliver the first-ever undergraduate degree dedicated to our sector. A level six apprenticeship degree standard passed by the IFA. A level six text book is nearing publication.

An apprenticeship for Express operatives

There is level two apprenticeship for express operatives, it is free to candidates and funded by levy. The ‘Courier Trailblazer’ was a phase three application and evolved into ‘Trailblazer Express Delivery’, the standard submitted to BIS Nov 2015, live apprenticeship qualification in 2019. A full delivery pack for learners, a four workbook reflective journal portfolio to match the standard went live in 2020, rich in employer operator content. Employer support came from APC to Yodel, nationals from Hermes to DPD to SMEs such as Swift in Liverpool and GLH in London.

Justin Moore, chaired the strong employer group meetings talking Express driver operative at Level two.

We have outstanding contributions from so many employers, nationals, networks and local SMEs. The standard that will set the future qualification for the front line of our sector. It’s a big thank-you all round for everyone who has made this possible. This will be a vocational qualification for our front-line teams delivering at the client face.

 

Workbook modules for the apprenticeship level two, ‘Express delivery operative.'

IOC uniquely built a full learning delivery pack for the express delivery operative apprenticeship. Built with rich levels of operator content, ‘What is this thing we call Express?’ ‘Parcels larger than letters, smaller than pallets’ ‘Same day, next day schedules.’ ‘POB to empty.’ ‘Safe-guarding age related goods from knives to fireworks.’ The learning delivery pack is formed of four module workbooks, they can be completed in the job environment, interactive learning booklets with interpretation boxes for on the job notes, top tip lines from industry. Knowledge to do the job, skills blocks that follow experience in delivery, behaviour focused on brand, integrity and security at the door.

 

IOC acting EQA for DFT IFA

Ofqual is the official external quality auditor, IOC acting as the sector review body, IOC have built a one hundred question bank for the apprenticeship knowledge test, extensive simulation exercises and a pointer set for the professional discussion module of express delivery operative.

 

Going beyond the standard for express delivery operative apprenticeship

Candidates who complete the IOC work books with an apprenticeship pass qualify for access to associate membership of the IOC.

 

Message to schools

IOC deliver key note tuition express sector introductions to schools. Explaining the career stairway in logistics. The schools message for the next generation is key, taking the message of our sector as a career path. IOC have worked very closely with further education, FE, from West Thames College GTA at Heathrow to Buxton & Leek with their Skillbase driver training centre in the homeland of former Sec of State for transport Patrick Mcloughlin.

 

Jobcentre Plus – SWAP - ‘What is this thing we call express logistics?’

For adults looking at a step into the sector, IOC have worked with DWP Jobcentre Plus to develop a free of charge SWAP, Sector Work Academy Programme targeted at the unemployed entering sortation and express delivery roles.

 

 

Copies of sector-relevant standards and qualification documents, including those authored by IoC and other external bodies can be found in the IoC Standards Archive.

IoC is also active in the Education & Training Foundation's Two-Way Street leadership exchange programme - for more details go here

View items...
IoC National Courier Awards

IoC National Courier Awards (156)

 

The third President of the Institute of Couriers has been announced at the National Courier Awards Oct 22nd 2024.

 2024 news oct vp sir john hayes to announce next ioc president

The hottest secret in the express sector was revealed at the National Courier Awards, IOC Vice President Sir John Hayes was on stage to reveal that the next President of the IOC will be Lord Patrick McLoughlin - The Rt. Hon. the Lord McLoughlin CH.

 

Founding President was Viscount, Lord Falkland, he handed the baton to Lord Peter Hendy, Lord Peter took the DfT Ministers role for new Govt this year and stepped down. Oct 22nd all was revealed as the IOC announced the third President of the Institute.

Countdown to National Courier Awards

Largest nomination number ever for 2024.

Fifty make shortlisting - bike, van contract and office categories.

Services to industry award expected.

Special ambassadors of our sector to be recognised.

It's time to book your seat and be ready to rattle the clappers.

For 2024, the awards will close with a super hero category and the announcement of new services to industry winner.

Add to all the excitement as awards guests will welcome the new IOC President.

The National Courier Awards are independent and without sponsorship, they recognise everyone in the express final mile sector.

The winners remain a secret until the evening of the awards, winners must be present to be awarded one of the prestigious National Courier Awards. The panel of judges is chaired by Simon Allan-Brooks.

Take a look at the shortlist here

 2024 news oct nca individual shortlist announced

The Superheroes of 2024

IOC CEO, Dr Tracey Worth, ‘I welcome you to join the celebration of the 28th year of these annual independent national awards, ‘It is simply amazing'. Resilience is the backbone of our industry, from two-wheel to the ever-changing technology used by those who represent this professional and qualified industry. All in the express industry - national, regional organisations large and small, are welcome.’ We return to Drapers' Hall, City of London, there are Curly Wurlys, a gala dinner and the clappers return. Govt departments confirmed to attend include DFT, DFE, DEFRA and DVS. Top tip is the puffin bird will walk the route of parade for an outing with the Lord Mayor of London, Michael Mainelli.

Format remains, a network and natter reception of the whos who of express logistics. The awards will open with corporate awards and then a big focus on individuals, every winner on stage. A final moment of the evening to announce a rare life services to industry fellow is expected. The awards are independent and not sponsored. 2024 sees the largest nomination group ever put forward.

 

 

NCA Logo Blue 256The National Courier Awards recognise the best of the best in the courier industry - from wheels to office, contract and military. A gala evening celebrating excellence from courier companies large and small, regional and national footprint alongside each other in a unique network of all things courier.

 

Join the conversation at #natcourierawards

   

 

 

 

 

 

 

{loadposition ioc-search-tab-nca-2024}

 

View items...
IoC & Government

IoC & Government (0)

IOC & Government

All three Vice Presidents of the Institute of Couriers are former transport ministers. The Institute works closely with DfT, DfE IFA (formerly BIS), DWP, DEFRA and BEIS; From roads to education, parking, clean air and congestion to trailblazer apprenticeships; freight forums with Transport for London, GLA, Leeds and Transport for Greater Manchester. IOC have loose associations with many colleges; FE at Hull to West Thames at Heathrow. IOC has closely engaged with the LEP platforms, particularly those who have identified transport and logistics as a priority. In the Golden Triangle of logistics hot-spots, IOC have helped build the sector strategy from Nottingham through Derby to Leicester. LEP view - the inspirational postcodes; 80% of the UK within four hours of East Midlands airport by road. Peter Richardson, D2N2 LEP former Chair.

During the Covid-19 crisis, IOC engaged with The College of Policing and National Police Chiefs Council, a copy of the COVID-19-Police-brief-in-response-to-Coronavirus-Government-Legislation can be found below.

DfE have produced a guide to Trailblazer levy. The guidance and a detailed timetable of further information releases are available on the GOV.UK website here.

The DfE/HMRC draft legislation on levy is now available for comment. For the convenience of members we have a downloadable PDF of the request for comments here.

Copies of sector-relevant standards, including those authored by IoC and other external bodies can be found in the IoC Standards Archive. Simply select a tab below and click through to the documents of interest.

FORS – IOC chair Carl Lomas takes governance role.

FORS Fleet operator recognition scheme. More focus for vans as scheme achieves four thousand members. IOC chair Carl Lomas sat at the Governance council Oct bringing more van vision to the London standard turned national. FORS passed four thousand members in the last quarter, half of the vehicles are vans, the FORS emblem born in London has become a national representation of fleets working inside the standard to look at workforce, vehicle, compliance and clean air. The very latest standards V4 are published, take a look below, The bar has been raised a little for gold standard and some silver requirements have been passed down to Bronze.

 

Chief Inspector, Patrick Holdaway, National Business Crime Centre - COVID-19 briefing

Talking to the IOC during Covid-19 this week (3rd April 2020),

The College of Policing and National Police Chiefs Council have produced a briefing in relation to Covid-19, whilst aimed at policing I feel it would be of interest and benefit to fellows business and provide some answers to questions around police powers, particularly in relation to restrictions on movement and gatherings.   This updated version is a result of the feedback IOC have been giving me which I have then fed back into policing.

 

Dowload here

 

DfT

Senior Traffic Commissioner's Guidance  Reported road casualties 2015 Reported road casualties 2016

LEPs

Sector Action Plans Two-Way Street leadership exchange 

MCIA

Documents produced by the Motor Cycle Industry Association

View items...

Whistl has made a big impression on the UK mail market since it began operating thirteen years ago and has grown to a £600 million business now managing the sortation and delivery of mail and parcels in the UK and internationally.  From bills to statements to advertising leaflets and brochures – one thing is for sure, the mail market is in good shape.

Carl Lomas IOC chair joined Whistl CEO Nick Wells and board members for a VIP tour of the company’s new super depot in Bolton which opened this week.  The size of the giant whistle that greats you at the front door is an indication of the size and ambition for this new super depot and the role it will play in the ambitious growth plans the company has for the future.

Police drop DX investigation as CEO Petar Cvetkovic steps down and re-structure takes place.

The City of London Police have dropped their investigation into DX last week but this week DX Group reported that the net debt at the end of what the company described as an ‘exceptionally challenging year’ is expected to be £19 million, revenues are expected to be just short of 300 million for the year to June 2017. CEO Petar Cvetkovic, and finance director Daljit Basi announcement went public that they would step down from board, taking place with immediate effect. DX reported James Hayward, FCA, to become interim CFO.

National audience with TfL to TfGM Manchester,

Highways England talk national specs to include FORS.

Fleet operator recognition scheme was hosted at the Tarmac HQ in Birmingham with a Friday fish and chip lunch to finish a productive morning. IOC chair Carl Lomas was at the table to talk vans and light vehicles. It’s like a kite mark, there are no furry dice and it’s not a membership. Born in TfL, the national players such as Highways England ask you to have FORS before tendering for transport delivery.

 

  • FORS create light vehicle van working group
  • Webinars to explain FORS begin August 7th
  • 17% increase in gold members
  • What are the benefits of FORS beyond tendering, a positive discussion continues.

A growing number of IoC fellows have the FORS recognition for light vehicle fleets. FORS practitioner qualification is also embedded into the Apprenticeship Trailblazer degree apprenticeship.

Govt taskforce meeting the demand for skilled people in transport.

Apprenticeships in Transport taskforce at 55 Broadway with the Minister, Mike Brown & john Holland-Kaye with govt dept heads.

The Strategic Transport Apprenticeship Taskforce (STAT) The report title: Transport Infrastructure Skills Strategy met in the July sunshine of Wed 12th july. A one year on showcase of the progress so far that is truly multi-modal - road, rail and air.

 

Who's Who turn out to face the challenge of what is employment status in the express sector of courier. The Government's Taylor Review has looked at the evolving gig economy, conventional PAYE, self-employed and then worker as a status in the grey area inbetween. Where does Express fit ?

 

 

 

 

STOP PRESS: 11:15am Tuesday 11 July 2017 - Taylor Review Published

 

Read the Taylor Review Final Report

 

Express sector's Taylor Review submission is ready for you to read. Click below to view what the sector says about worker status in Express

 

Read the Taylor Review Submission

 

Carl Lomas IoC Chair,

Our sector has mixed platforms of employment, operators often have PAYE and self-employed drivers, and some drivers work for more than one company; some drivers may even work in different status for different company. May 2nd Heads of Industry is about the views of the operators. From a recent IoC survey, the round-table and one-to-one interviews, the IoC will submit a response to the Taylor Review.

Professor Tracey Worth leads the round-table questions for the IoC

  1. What characteristics do you most value in your final mile drivers ?
  2. What do you think are the main reasons why your couriers choose their employment status ?
  3. How do you deal with none profitable routes in low density geographics, out of hours ? Lifestyle ?
  4. Why have you chosen mixed employment status for your fleet ?
  5. How do you deal with an unprofitable job in the wrong direction ?
  6. Is there favouritism in allocation of jobs in your driver fleet ?
  7. 84% of operators surveyed agree there should be a code of conduct: what employment characteristics would you want to see in that code of conduct ?

 

Read more about the Taylor Review

 

IoC Courier bike gets 500 year Carmen signs in Transaid line-up at National Motorcycle Museum.

Gary Forester, CEO of Transaid and Mike Daly welcomed Carl Lomas and the IoC working courier bike to the National motorbike Transaid run at the Motorcycle Museum in Birmingham. Carl Lomas had the Carmen oak board ready to show the Lord Mayor's approval for the bike to ply trade in the City of London. ‘This is a proper working bike!’ commented Lomas.

 

Rob Flello, former Labour MP for Stoke on Trent South and ex-head of all-party freight group comments.

Now that the dust has settled on the General Election - even if the repercussions are still being felt throughout Westminster and beyond - I wanted to write to thank all of the attendees of the Group for your valuable input to our meetings over the years. Your support and friendship have been very much appreciated; Thank You. I also wanted to say a special thank you to Jon Beech for his technical input over a very long time and to the trade associations for providing the invaluable administrative support to the Group.

As you know, I didn’t retain my Parliamentary seat in Stoke-on-Trent South and so I am unable to take the Freight Group forward in Parliament. At this stage I don’t know whether a willing volunteer will come forward to carry on the Group’s work but I do hope the real progress with raising the profile of logistics within Westminster can continue. Watch this space!

For my part I am now concentrating on a new career doing consultancy and advocacy work bringing to bear my knowledge of the freight sector, the operation of government and the Houses of Parliament more generally, as well as business know-how from my life before Westminster.  I very much hope our paths will cross before too long and please always feel free to get in touch. My new email address is This email address is being protected from spambots. You need JavaScript enabled to view it..

Sadiq Khan, Mayor of London launched his draft transport policy for consultation June 21st

Today the Mayor launches his draft Transport Strategy and he would like to hear your views on it.

It sets out his vision and ambitious plan to reshape transport in London over the next 25 years to create a better city for all Londoners.

For London to function well and be a great place to live, work and visit, the way people move around will need to change. The draft new Transport Strategy sets out a comprehensive and bold new approach to change the way people choose to travel in the capital. Through investment in healthy streets, public transport and measures to reduce the reliance on cars the aim is that by 2041 80 per cent of all trips in London will be made on foot, by cycle or by public transport.

The document can be found here on the IoC web, starting policy number one,

  1.   London faces a number of growing challenges to the sustainability of its transport system. To re-examine the way people move about the city in the context of these challenges, it is important that they have been correctly identified.

The Mayor would like to hear your views on his draft Transport Strategy which details the policies and proposals to deliver on this vision. To fill in the stakeholder consultation questionnaire go to: tfl.gov.uk/mayors-transport-strategy

Alternatively, if you would prefer to respond in greater detail you can send a written submission by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or by post to FREEPOST TFL CONSULTATIONS. There are questions at the end of each chapter to provide a guide to key areas for more detailed responses and these are also attached for your information.

The public consultation will be open until 2 October 2017.

Top level TFL briefing: Ultra Low emission zone ULEZ will arrive 17 months early.

It begins April 2019 – Tim Ward TFL, ‘working with you we can improve air quality.’

IOC chairman Carl Lomas was with Tim Ward TFL for the ULEZ briefing. Tim welcomed the freight sector to the TFL 55 Broadway building in SW1, originally the ten floors rising from St James tube station was the tallest tower block in London.  Buildings, like emissions, have moved on. It was an energetic and operator-engaged discussion as the ULEZ date races forward.

 

LoCity TfL Van group hosted on hydrogen for June meeting , clean air final mile deliveries, alternative fuels, a transition policy, electric cargo bikes, Kings College driver air survey.

Chair Carl Lomas, ‘The van group clearly has two streams, operators who return vehicles for fuel or charge to their base and operators whose drivers take vehicles home, they are unlikely to have off-street parking, garage or charging facilities. Infastructure has been voted the biggest challenge, charge points for electric. The group is a little electric-centric but solutions of consolidation, cycle and cargo bike are high on the operators' agenda. Training to save fuel remains high on the agenda for clean air and FORS were at the June meeting to showcase.

Arcola energy hosted the June meeting of LoCity van group, focused on alternative fuel vehicle solutions for London clean air and chaired by Carl Lomas IoC. Guests included CitySprint, Addison Lee, Tesco dot com, Ocado, DLR and the tube van support teams amongst the big London van fleets.