Industry news of relevance to Fellows and Members
The prestigious fellows' gowning of the Inst of Couriers takes place at the House of Lords, hosted by President, Lord Peter Hendy. For 2024 there is a life service gold hood waiting; the recipient, who was named at last year's National Courier Awards, is former Yodel Chief Operating Officer Carl Moore. Former Heathrow boss, John Holland-Kaye retired and stepped down as an IOC hon fellow; new Hon fellow for 2024 is Heathrow airport chief of staff Nigel Milton. Nigel will deliver the evening's keynote and will be welcomed by most recent IOC honorary, Vice Chancellor of the University of West London, Peter John.
The key business of the evening is gowning twenty ceremonial fellows; it’s a formidable list, spanning the express logistics sector. An extract includes: HR director at Whistl Louise O'Neil who is in the line, Justin Pegg COO DPD is confirmed. Operations Delivery director Smiths News, John Power is attending. Toll Logistics CEO Allison Lindfield is all set. Evri fellows coming up include Rebekah Ahmadi and Laura Newberry.
A breadth of govt is on the VIP list and will be joined regional bodies from TfL to TfWM. The whole IOC board is attending. Those hon fellows confirmed attending include Traffic Commissioner Sarah Bell and City of London Sherrif Alison Gowman. Former Royal Logistics Corps Brigadier Andy Moffat is also on the list.
Fellows gowning is an express logistics transport network and natter high point of the year. More than quarter of a million final mile vans will be represented in the room.
Fellows' Gowning 2024
high resolution images of the 2024 event are available for download in the photo bank
2023 - Two honorands, TfL commissioner Andy Lord and former Aldermanic Sheriff Alison Gowman. A new President, as Viscount Falkland passes on the mantle to Peter, Lord Hendy of Richmond Hill. Two dozen new fellows are received in line.
2022 – Two honorands, TfL commissioner Andy Byford and head of the DVSA Loveday Ryder – Services to Industry for Trevor Hoyle, a thousand years of service in the ceremonial fellows of 2022.
2018 - John Hayes CBE elected new Vice President, Honorary Fellowship awarded to Leon Daniels. Kate Lester takes Services to Industry hood.
2017 - The honorary gown was awarded to Heathrow boss John Holland-Kaye.
2016 - Fellows hand the gown to their President and recognise eighty years...New TfL boss took honorary fellowship & first-ever honorary associateship for the Army. Viscount, Lord Falkland, celebrating his eighty years...Sixty-four years since Queen Elizabeth II ascended to the throne...TfL boss Mike Brown awarded the hon fellowship, 12 new Fellows were gowned by IOC President Viscount, Lord Falkland.
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IOC Chair, Carl Lomas,
Qualifications are key to our sector, both for compliance and future workforce, from driver front line to management. The IOC have been working closely with FE colleges, Universities, LEPs and DfE/IFA, The IOC have a 4 module workbook pack to accompany the express delivery operative level 2 apprenticeship, candidates are funded by levy. Candidates who complete the workbook on their apprenticeship journey are eligible for associate membership of the IOC.
IOC has two key qualification routes, management & delivery. For management, IOC is working with The University of West London in the Heathrow logistics hot spot and Derby University in the heart of the East Midlands gateway to deliver the first-ever undergraduate degree dedicated to our sector. A level six apprenticeship degree standard passed by the IFA. A level six text book is nearing publication.
There is level two apprenticeship for express operatives, it is free to candidates and funded by levy. The ‘Courier Trailblazer’ was a phase three application and evolved into ‘Trailblazer Express Delivery’, the standard submitted to BIS Nov 2015, live apprenticeship qualification in 2019. A full delivery pack for learners, a four workbook reflective journal portfolio to match the standard went live in 2020, rich in employer operator content. Employer support came from APC to Yodel, nationals from Hermes to DPD to SMEs such as Swift in Liverpool and GLH in London.
Justin Moore, chaired the strong employer group meetings talking Express driver operative at Level two.
We have outstanding contributions from so many employers, nationals, networks and local SMEs. The standard that will set the future qualification for the front line of our sector. It’s a big thank-you all round for everyone who has made this possible. This will be a vocational qualification for our front-line teams delivering at the client face.
IOC uniquely built a full learning delivery pack for the express delivery operative apprenticeship. Built with rich levels of operator content, ‘What is this thing we call Express?’ ‘Parcels larger than letters, smaller than pallets’ ‘Same day, next day schedules.’ ‘POB to empty.’ ‘Safe-guarding age related goods from knives to fireworks.’ The learning delivery pack is formed of four module workbooks, they can be completed in the job environment, interactive learning booklets with interpretation boxes for on the job notes, top tip lines from industry. Knowledge to do the job, skills blocks that follow experience in delivery, behaviour focused on brand, integrity and security at the door.
Ofqual is the official external quality auditor, IOC acting as the sector review body, IOC have built a one hundred question bank for the apprenticeship knowledge test, extensive simulation exercises and a pointer set for the professional discussion module of express delivery operative.
Candidates who complete the IOC work books with an apprenticeship pass qualify for access to associate membership of the IOC.
IOC deliver key note tuition express sector introductions to schools. Explaining the career stairway in logistics. The schools message for the next generation is key, taking the message of our sector as a career path. IOC have worked very closely with further education, FE, from West Thames College GTA at Heathrow to Buxton & Leek with their Skillbase driver training centre in the homeland of former Sec of State for transport Patrick Mcloughlin.
For adults looking at a step into the sector, IOC have worked with DWP Jobcentre Plus to develop a free of charge SWAP, Sector Work Academy Programme targeted at the unemployed entering sortation and express delivery roles.
Copies of sector-relevant standards and qualification documents, including those authored by IoC and other external bodies can be found in the IoC Standards Archive.
IoC is also active in the Education & Training Foundation's Two-Way Street leadership exchange programme - for more details go here
The third President of the Institute of Couriers has been announced at the National Courier Awards Oct 22nd 2024.
The hottest secret in the express sector was revealed at the National Courier Awards, IOC Vice President Sir John Hayes was on stage to reveal that the next President of the IOC will be Lord Patrick McLoughlin - The Rt. Hon. the Lord McLoughlin CH.
Founding President was Viscount, Lord Falkland, he handed the baton to Lord Peter Hendy, Lord Peter took the DfT Ministers role for new Govt this year and stepped down. Oct 22nd all was revealed as the IOC announced the third President of the Institute.
Largest nomination number ever for 2024.
Fifty make shortlisting - bike, van contract and office categories.
Services to industry award expected.
Special ambassadors of our sector to be recognised.
It's time to book your seat and be ready to rattle the clappers.
For 2024, the awards will close with a super hero category and the announcement of new services to industry winner.
Add to all the excitement as awards guests will welcome the new IOC President.
The National Courier Awards are independent and without sponsorship, they recognise everyone in the express final mile sector.
The winners remain a secret until the evening of the awards, winners must be present to be awarded one of the prestigious National Courier Awards. The panel of judges is chaired by Simon Allan-Brooks.
Take a look at the shortlist here
The Superheroes of 2024
IOC CEO, Dr Tracey Worth, ‘I welcome you to join the celebration of the 28th year of these annual independent national awards, ‘It is simply amazing'. Resilience is the backbone of our industry, from two-wheel to the ever-changing technology used by those who represent this professional and qualified industry. All in the express industry - national, regional organisations large and small, are welcome.’ We return to Drapers' Hall, City of London, there are Curly Wurlys, a gala dinner and the clappers return. Govt departments confirmed to attend include DFT, DFE, DEFRA and DVS. Top tip is the puffin bird will walk the route of parade for an outing with the Lord Mayor of London, Michael Mainelli.
Format remains, a network and natter reception of the whos who of express logistics. The awards will open with corporate awards and then a big focus on individuals, every winner on stage. A final moment of the evening to announce a rare life services to industry fellow is expected. The awards are independent and not sponsored. 2024 sees the largest nomination group ever put forward.
The National Courier Awards recognise the best of the best in the courier industry - from wheels to office, contract and military. A gala evening celebrating excellence from courier companies large and small, regional and national footprint alongside each other in a unique network of all things courier.
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All three Vice Presidents of the Institute of Couriers are former transport ministers. The Institute works closely with DfT, DfE IFA (formerly BIS), DWP, DEFRA and BEIS; From roads to education, parking, clean air and congestion to trailblazer apprenticeships; freight forums with Transport for London, GLA, Leeds and Transport for Greater Manchester. IOC have loose associations with many colleges; FE at Hull to West Thames at Heathrow. IOC has closely engaged with the LEP platforms, particularly those who have identified transport and logistics as a priority. In the Golden Triangle of logistics hot-spots, IOC have helped build the sector strategy from Nottingham through Derby to Leicester. LEP view - the inspirational postcodes; 80% of the UK within four hours of East Midlands airport by road. Peter Richardson, D2N2 LEP former Chair.
During the Covid-19 crisis, IOC engaged with The College of Policing and National Police Chiefs Council, a copy of the COVID-19-Police-brief-in-response-to-Coronavirus-Government-Legislation can be found below.
DfE have produced a guide to Trailblazer levy. The guidance and a detailed timetable of further information releases are available on the GOV.UK website here.
The DfE/HMRC draft legislation on levy is now available for comment. For the convenience of members we have a downloadable PDF of the request for comments here.
Copies of sector-relevant standards, including those authored by IoC and other external bodies can be found in the IoC Standards Archive. Simply select a tab below and click through to the documents of interest.
FORS Fleet operator recognition scheme. More focus for vans as scheme achieves four thousand members. IOC chair Carl Lomas sat at the Governance council Oct bringing more van vision to the London standard turned national. FORS passed four thousand members in the last quarter, half of the vehicles are vans, the FORS emblem born in London has become a national representation of fleets working inside the standard to look at workforce, vehicle, compliance and clean air. The very latest standards V4 are published, take a look below, The bar has been raised a little for gold standard and some silver requirements have been passed down to Bronze.
Chief Inspector, Patrick Holdaway, National Business Crime Centre - COVID-19 briefing
Talking to the IOC during Covid-19 this week (3rd April 2020),
The College of Policing and National Police Chiefs Council have produced a briefing in relation to Covid-19, whilst aimed at policing I feel it would be of interest and benefit to fellows business and provide some answers to questions around police powers, particularly in relation to restrictions on movement and gatherings. This updated version is a result of the feedback IOC have been giving me which I have then fed back into policing.
Dowload here
The Institute for Apprenticeships IFA announced this Friday the appointment of Robert Nitsch CBE as its new Chief Operating Officer. Robert is a professional engineer with a strong background in logistics. Major General, he has been the Army’s Personnel Director for the past three years with significant leadership roles in his military career.
An ocean of space, painted shades of blue, 21m tall, speculatively built on the M1 Middle England corridor at the heart of exploding e-retail.
IOC maintained its influence on the work of Local Enterprise Partnerships in the last week of March. As an active member of the SEMLEP Logistics Forum we contributed to an event at the Altitude building at Magna Park in Milton Keynes.
SEMLEP is viewed by government as the most effective of the LEPs and other LEPS are adopting their ideas on employer engagement and implementation of local growth plans. In the SEMLEP area, logistics employs nearly 100,000 people, so IOC's work with SEMLEP ensures the needs of the Express Delivery sector are to the fore in their plans.
Discussion in the Forum – attended by employers, local councils, training organisations and academics from nearby Cranfield University - covered career pathways for young people and ways to promote apprenticeships in the sector.
Mike Brown opened the Friday morning event with group focus on how TfL can work in partnership with the freight industry and business community to deliver the Mayor’s Transport Strategy (MTS).
Big final mile players in the room - Hermes, DPD & DHL among the final mile folk - Ocado & John Lewis.
Exploding express, a third of all transport today is final mile and it was well represented.
Academics from Westminster and Sheffield.
Heavy truck folk talked parking tickets dominating but real focus was on Mayor's Transport Strategy; find an easy link to the new document on the IOC web.
Sadiq Khan Mayor of London
Transport is a cornerstone of my vision for a fairer, greener, healthier and more prosperous city.
IOC chair of electric vehicle group, Sam Clarke is looking at green beyond the power train.
Gnewt Cargo is participating in a trial to investigate whether ‘parcel porters’ could help reduce carbon emissions from delivery vans.
Researchers from four universities are delivering the project, in which porters will meet with van drivers at the kerbside and receive pre-prepared bags of parcels to deliver to homes and offices on foot.
It is expected that this could reduce the amount of time vans spend out on delivery, thus improving local air pollution due to the decreased mileage per round.
Whistl, the big orange postal machine, has announced that Fabiola Sharratt is to join the company on 3 April as Operations Director and will sit on the Executive Board.
Fabiola was Group Operations Director at the British e-commerce company, The HUT, which is Europe’s fastest growing health and beauty online retailer.
The IOC was on hand as LoCity opened their Fuels In Action roadshow today at Kempton Park racecourse.
A rich mix of alternative fuel providers and users were there to advise future fuel best practice and recount early-days experience with the current crop of alt-fuel tech.
A full house; five hundred registered guests at the Heathrow logistics hot-spot. An explanation of all things clean air for the pending ULEZ regs, April 2019. Alternative fuels is an answer to clean air, but driver training and consolidating deliveries is also the answer.
There was a big speaker line-up; three parallel seminars, all opened by TRL, the govt's Transport Research Laboratory. Operator speakers then took charge to talk real world experience of the new style vehicles. CitySprint spoke about refuelling hydrogen and new IOC fellow Jacquie O'Donovan talked about getting the most miles out of electric in the cold weather with the heaters on.
Transport makes a difference to our country.
Transport is about People.
The Carmen Livery and Awards night Transport Banquet filled Mansion House with a UK-wide transport showcase - multi-modal; road, rail air and sea.
Sec of State Chris Grayling spoke of ‘Transport makes a difference to our country.’
Right Honourable the Lord Mayor of the City of London, Alderman Charles Bowman was in attendance to greet guests with the Master Carmen.
The Lord Mayor focused on walking as the key mode to cross the streets of the City of London. He spoke on the impact of Cross Rail, the culture mile it would generate and the new location for the Museum of London for its focus.
Americans talk of Mother's Day starting in 1914. Anna Jarvis resolved to honour the death of her mother in 1908. Her mother’s wish was that someone would one day pay tribute to all mothers. Anna is reported to have written hundreds of letters to officials before she gained the support of the Philadelphian merchant John Wanamaker. Mother's Day became an official U.S. holiday in 1914.
Here in the UK, Mother's Day marks the second logistics peak of the year. Valentines broke all records and today's numbers will likely do the same as final mile home delivery continues to explode. Based in the heart of flower final mile, like Valentine's, the breadth of deliveries has widened beyond all expectations.
Graham Thomas, Ocado, comments
Champagne, Flowers, Chocolates, we'll deliver the Mother of all Sundays
Snow falling in the streets of a multi modal Manchester freight extravaganza, ample networking to talk freight delivery on every level, clean air to congestion, recruitment to kerb space parking.
It was a bicycle to station, train to Manchester and a tram to the venue for four modal streams to the full house Manchester event.
Virtual courier bays, workforce solutions for logistics, train final mile, travel demand management for smart motorways and the four Rs, re-time, re-route, reduce, re-mode.
© 2024 Institute of Couriers