News (1278)
Industry news of relevance to Fellows and Members
IoC news - Fellows Gowning (22)
Inst of Couriers Fellows' Gowning event Feb 29th 2024
Ceremonial gowning of IOC fellows 2024
IOC announce Heathrow Airport Chief of Staff Nigel Milton as honorary fellow for 2024 - delivered Fellows' Gowning keynote.
The prestigious fellows' gowning of the Inst of Couriers takes place at the House of Lords, hosted by President, Lord Peter Hendy. For 2024 there is a life service gold hood waiting; the recipient, who was named at last year's National Courier Awards, is former Yodel Chief Operating Officer Carl Moore. Former Heathrow boss, John Holland-Kaye retired and stepped down as an IOC hon fellow; new Hon fellow for 2024 is Heathrow airport chief of staff Nigel Milton. Nigel will deliver the evening's keynote and will be welcomed by most recent IOC honorary, Vice Chancellor of the University of West London, Peter John.
The key business of the evening is gowning twenty ceremonial fellows; it’s a formidable list, spanning the express logistics sector. An extract includes: HR director at Whistl Louise O'Neil who is in the line, Justin Pegg COO DPD is confirmed. Operations Delivery director Smiths News, John Power is attending. Toll Logistics CEO Allison Lindfield is all set. Evri fellows coming up include Rebekah Ahmadi and Laura Newberry.
A breadth of govt is on the VIP list and will be joined regional bodies from TfL to TfWM. The whole IOC board is attending. Those hon fellows confirmed attending include Traffic Commissioner Sarah Bell and City of London Sherrif Alison Gowman. Former Royal Logistics Corps Brigadier Andy Moffat is also on the list.
Fellows gowning is an express logistics transport network and natter high point of the year. More than quarter of a million final mile vans will be represented in the room.
Fellows' Gowning 2024
high resolution images of the 2024 event are available for download in the photo bank
2023 - Two honorands, TfL commissioner Andy Lord and former Aldermanic Sheriff Alison Gowman. A new President, as Viscount Falkland passes on the mantle to Peter, Lord Hendy of Richmond Hill. Two dozen new fellows are received in line.
2022 – Two honorands, TfL commissioner Andy Byford and head of the DVSA Loveday Ryder – Services to Industry for Trevor Hoyle, a thousand years of service in the ceremonial fellows of 2022.
2018 - John Hayes CBE elected new Vice President, Honorary Fellowship awarded to Leon Daniels. Kate Lester takes Services to Industry hood.
2017 - The honorary gown was awarded to Heathrow boss John Holland-Kaye.
2016 - Fellows hand the gown to their President and recognise eighty years...New TfL boss took honorary fellowship & first-ever honorary associateship for the Army. Viscount, Lord Falkland, celebrating his eighty years...Sixty-four years since Queen Elizabeth II ascended to the throne...TfL boss Mike Brown awarded the hon fellowship, 12 new Fellows were gowned by IOC President Viscount, Lord Falkland.
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IoC Qualifications (44)
Qualifications in the Express Logistics sector
IOC Chair, Carl Lomas,
Qualifications are key to our sector, both for compliance and future workforce, from driver front line to management. The IOC have been working closely with FE colleges, Universities, LEPs and DfE/IFA, The IOC have a 4 module workbook pack to accompany the express delivery operative level 2 apprenticeship, candidates are funded by levy. Candidates who complete the workbook on their apprenticeship journey are eligible for associate membership of the IOC.
A degree in Express logistics for next generation managers
IOC has two key qualification routes, management & delivery. For management, IOC is working with The University of West London in the Heathrow logistics hot spot and Derby University in the heart of the East Midlands gateway to deliver the first-ever undergraduate degree dedicated to our sector. A level six apprenticeship degree standard passed by the IFA. A level six text book is nearing publication.
An apprenticeship for Express operatives
There is level two apprenticeship for express operatives, it is free to candidates and funded by levy. The ‘Courier Trailblazer’ was a phase three application and evolved into ‘Trailblazer Express Delivery’, the standard submitted to BIS Nov 2015, live apprenticeship qualification in 2019. A full delivery pack for learners, a four workbook reflective journal portfolio to match the standard went live in 2020, rich in employer operator content. Employer support came from APC to Yodel, nationals from Hermes to DPD to SMEs such as Swift in Liverpool and GLH in London.
Justin Moore, chaired the strong employer group meetings talking Express driver operative at Level two.
We have outstanding contributions from so many employers, nationals, networks and local SMEs. The standard that will set the future qualification for the front line of our sector. It’s a big thank-you all round for everyone who has made this possible. This will be a vocational qualification for our front-line teams delivering at the client face.
Workbook modules for the apprenticeship level two, ‘Express delivery operative.'
IOC uniquely built a full learning delivery pack for the express delivery operative apprenticeship. Built with rich levels of operator content, ‘What is this thing we call Express?’ ‘Parcels larger than letters, smaller than pallets’ ‘Same day, next day schedules.’ ‘POB to empty.’ ‘Safe-guarding age related goods from knives to fireworks.’ The learning delivery pack is formed of four module workbooks, they can be completed in the job environment, interactive learning booklets with interpretation boxes for on the job notes, top tip lines from industry. Knowledge to do the job, skills blocks that follow experience in delivery, behaviour focused on brand, integrity and security at the door.
IOC acting EQA for DFT IFA
Ofqual is the official external quality auditor, IOC acting as the sector review body, IOC have built a one hundred question bank for the apprenticeship knowledge test, extensive simulation exercises and a pointer set for the professional discussion module of express delivery operative.
Going beyond the standard for express delivery operative apprenticeship
Candidates who complete the IOC work books with an apprenticeship pass qualify for access to associate membership of the IOC.
Message to schools
IOC deliver key note tuition express sector introductions to schools. Explaining the career stairway in logistics. The schools message for the next generation is key, taking the message of our sector as a career path. IOC have worked very closely with further education, FE, from West Thames College GTA at Heathrow to Buxton & Leek with their Skillbase driver training centre in the homeland of former Sec of State for transport Patrick Mcloughlin.
Jobcentre Plus – SWAP - ‘What is this thing we call express logistics?’
For adults looking at a step into the sector, IOC have worked with DWP Jobcentre Plus to develop a free of charge SWAP, Sector Work Academy Programme targeted at the unemployed entering sortation and express delivery roles.
Copies of sector-relevant standards and qualification documents, including those authored by IoC and other external bodies can be found in the IoC Standards Archive.
IoC is also active in the Education & Training Foundation's Two-Way Street leadership exchange programme - for more details go here
IoC National Courier Awards (156)
The third President of the Institute of Couriers has been announced at the National Courier Awards Oct 22nd 2024.
The hottest secret in the express sector was revealed at the National Courier Awards, IOC Vice President Sir John Hayes was on stage to reveal that the next President of the IOC will be Lord Patrick McLoughlin - The Rt. Hon. the Lord McLoughlin CH.
Founding President was Viscount, Lord Falkland, he handed the baton to Lord Peter Hendy, Lord Peter took the DfT Ministers role for new Govt this year and stepped down. Oct 22nd all was revealed as the IOC announced the third President of the Institute.
Countdown to National Courier Awards
Largest nomination number ever for 2024.
Fifty make shortlisting - bike, van contract and office categories.
Services to industry award expected.
Special ambassadors of our sector to be recognised.
It's time to book your seat and be ready to rattle the clappers.
For 2024, the awards will close with a super hero category and the announcement of new services to industry winner.
Add to all the excitement as awards guests will welcome the new IOC President.
The National Courier Awards are independent and without sponsorship, they recognise everyone in the express final mile sector.
The winners remain a secret until the evening of the awards, winners must be present to be awarded one of the prestigious National Courier Awards. The panel of judges is chaired by Simon Allan-Brooks.
Take a look at the shortlist here
The Superheroes of 2024
IOC CEO, Dr Tracey Worth, ‘I welcome you to join the celebration of the 28th year of these annual independent national awards, ‘It is simply amazing'. Resilience is the backbone of our industry, from two-wheel to the ever-changing technology used by those who represent this professional and qualified industry. All in the express industry - national, regional organisations large and small, are welcome.’ We return to Drapers' Hall, City of London, there are Curly Wurlys, a gala dinner and the clappers return. Govt departments confirmed to attend include DFT, DFE, DEFRA and DVS. Top tip is the puffin bird will walk the route of parade for an outing with the Lord Mayor of London, Michael Mainelli.
Format remains, a network and natter reception of the whos who of express logistics. The awards will open with corporate awards and then a big focus on individuals, every winner on stage. A final moment of the evening to announce a rare life services to industry fellow is expected. The awards are independent and not sponsored. 2024 sees the largest nomination group ever put forward.
The National Courier Awards recognise the best of the best in the courier industry - from wheels to office, contract and military. A gala evening celebrating excellence from courier companies large and small, regional and national footprint alongside each other in a unique network of all things courier.
Join the conversation at #natcourierawards
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IoC & Government (0)
IOC & Government
All three Vice Presidents of the Institute of Couriers are former transport ministers. The Institute works closely with DfT, DfE IFA (formerly BIS), DWP, DEFRA and BEIS; From roads to education, parking, clean air and congestion to trailblazer apprenticeships; freight forums with Transport for London, GLA, Leeds and Transport for Greater Manchester. IOC have loose associations with many colleges; FE at Hull to West Thames at Heathrow. IOC has closely engaged with the LEP platforms, particularly those who have identified transport and logistics as a priority. In the Golden Triangle of logistics hot-spots, IOC have helped build the sector strategy from Nottingham through Derby to Leicester. LEP view - the inspirational postcodes; 80% of the UK within four hours of East Midlands airport by road. Peter Richardson, D2N2 LEP former Chair.
During the Covid-19 crisis, IOC engaged with The College of Policing and National Police Chiefs Council, a copy of the COVID-19-Police-brief-in-response-to-Coronavirus-Government-Legislation can be found below.
DfE have produced a guide to Trailblazer levy. The guidance and a detailed timetable of further information releases are available on the GOV.UK website here.
The DfE/HMRC draft legislation on levy is now available for comment. For the convenience of members we have a downloadable PDF of the request for comments here.
Copies of sector-relevant standards, including those authored by IoC and other external bodies can be found in the IoC Standards Archive. Simply select a tab below and click through to the documents of interest.
FORS – IOC chair Carl Lomas takes governance role.
FORS Fleet operator recognition scheme. More focus for vans as scheme achieves four thousand members. IOC chair Carl Lomas sat at the Governance council Oct bringing more van vision to the London standard turned national. FORS passed four thousand members in the last quarter, half of the vehicles are vans, the FORS emblem born in London has become a national representation of fleets working inside the standard to look at workforce, vehicle, compliance and clean air. The very latest standards V4 are published, take a look below, The bar has been raised a little for gold standard and some silver requirements have been passed down to Bronze.
Chief Inspector, Patrick Holdaway, National Business Crime Centre - COVID-19 briefing
Talking to the IOC during Covid-19 this week (3rd April 2020),
The College of Policing and National Police Chiefs Council have produced a briefing in relation to Covid-19, whilst aimed at policing I feel it would be of interest and benefit to fellows business and provide some answers to questions around police powers, particularly in relation to restrictions on movement and gatherings. This updated version is a result of the feedback IOC have been giving me which I have then fed back into policing.
Dowload here
With National Clean Air Day 21st June falling in the middle of Ride to Work Week 18th – 24th June, Institute of Couriers CEO, Tracey Worth thought it was a good opportunity to highlight the part motorcycles play in reducing congestion and air pollution in the UK.
IOC President Viscount, Lord Falkland was on two wheels for a week in parliament and took the opportunity during Harriet Harman's speech to announce he was commuting to the Lords on a motorcycle.
From GLA Clean Air conference at City Hall to a Manchester meeting, Tracey took to two wheels for her commute.
Great fun on a very smart red Ducati two wheeler that was an easy machine to handle in both the city traffic and the urban roads.
With a pair of panniers the bike would be at home on final mile deliveries but this trip was just between meetings. It was quick, economical and delivered a clean air solution.
London's City Hall for the Commercial EV Trial – One Year In Event.
At home in the dome of glass with vistas from the Tower of London to HMS Belfast talking clean air at the heart of the govt of London with GLA in City Hall and express folk including Addison Lee, CitySprint, GLH, Hermes, Premier, TNT, ZE Cargo.
IOC chair of electric group Sam Clarke Gnewt delivering the keynote vehicle speech. Patrick Feehily, ‘We need to get smarter about when and where we get local energy’ Christina Calderato spoke LoCITY, ‘we are helping fleets prepare for ULEZ.’ Venn Chesterton talked innovate UK project on freight trials and asked the question 'how clean is gas for alternative fuels?’.Andy Steele, delivered the results of the EV Trial one year in. ‘Smaller vehicles in the trial got to park close to delivery locations while larger vehicles had to park further away.’
Daniel Barratt, The London Mayor's Special Smart Energy lead for the Greater London Authority chaired the event at City Hall SE1 overlooking Tower Bridge.
Everywomen in Transport and Logistics Awards 2018 Supply Chain Leader award went to express final mile, IOC fellow, Faye Calland who took the win for supply chain leader 2018.
Faye Calland is National Same Day Manager - Storage, Fashion & Solutions, TNT.
Judged on: Leader – Celebrates a woman operating in a senior role within her organisation. Faye makes a significant contribution to the strategic direction of the business at TNT.
The Supply Chain Leader is awarded to a woman who is innovating and excelling in her role within the supply chain environment.
2018 Van driver of the Year award goes to ‘The Hoss’ GLH Driver David Hosler
Greater London Hire, one year on from their fifty year anniversary raised the bar again with a celebration bash to recognise excellence from bike to van in delivery success for London with the core value of family.
Inst of Couriers CEO Tracey Worth was in London with the GLH family and bagged a girl power photo with Zoe Walsh and Rossana Scott to join family in logistics and recognise people at the heart of the sector.
Eddie the Eagle lands on stage to present Swift Logistics a West Berkshire win.
Eddie the Eagle announces,
This year’s Most Committed Organisation to Learning award goes to the Swift Logistics Group, a Newbury-based distribution and warehousing company.
Adrian Smith, Swift Logistics boss,
Our view at Swift is simple. investment and support of your community and the development of youth is a sound investment in your own future, we follow this mantra in all our decisions and investments in both our business activities and many and varied communities support programs. Our community matters. It’s sustainable, responsible and effective, and more importantly- it feels great!
IOC with the Warehouse Technology Group WTG conference in Manchester.
IOC chair, Carl Lomas got hands-on in the warehouse, now enjoying its eighth year – the WTGLive 'Smart Warehouse' event was a combination of keynote presentations, live demonstrations, advice clinics and networking for logistics and warehousing professionals.
Keynote speaker Mike Vernon, Head of Innovation at Kuehne & Nagel UK shared his extensive experience in employing warehouse technology to reduce costs, increase throughput and deliver a better customer experience.
Alistair Cochrane joins Whistl as Chief Development Director
Whistl, the leading delivery management company in the UK, has announced that Alistair Cochrane is joining the company on 2 July in the new role of Chief Development Director from Parcelforce Worldwide.
Alistair is no stranger to Whistl as he worked for many years at TNT Express, a former sister company of Whistl, then known as TNT Post UK.
Whistl, which is the largest bulk business mail company in the UK, has ambitious growth plans including in the parcels sector where Alistair has unparalleled experience both in the UK and Australia.
Secretary of State for Work and Pensions, Esther McVey, ‘The employment rate has never been higher .’
As we dare to think 2018 peak, where will we find workforce?
It's not just Heathrow setting month-on-month records. Employment rate is at a joint record high of 75.6% – this is the 17th record since 2010. All at a time when logistics from road to sortation, freight forwarding to express is in ever greater need of new workforce.
Milestone qualification for Express courier sector.
Hold the front page, Institute of Couriers Chairman Carl Lomas announced at the Microlise transport Conference, May 16 to the largest audience of transport professionals in the UK. Express courier Trailblazer is published today.
This will bring levy-funded training to front line final mile drivers.
IFA Trailblazer launch for express courier drivers
Five thousand expected in first year for levy paid twelve month qualification in Express final mile delivery.
Three years in the making, employer built for next generation final mile delivery operators.
The training is already indexed and mapped, find it on the IOC web.
Thousands of depots at sortation round-table, IFA Coventry May 9th 2018
Express trailblazer employer group met in strength on May 9th at the Coventry HQ of the Institute for Apprenticeships. Thousands of express sortation depots were at the table to talk knowledge, skills and behaviour, developing vision for a new trailblazer standard for the sortation hub operatives in the express sector.
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