Opening the table for the IOC Heads of industry was Richard Scarlett, returning with a retail vision from John Lewis on final mile.
Tracey Worth chaired a line-by-line edit discussion of the pledge which will lead to a future code of practice.
The pledge remains two pages in length, sitting in five modules; the last polishing is set for the fellows-only afternoon round table on Oct 9th that will precede the National Courier Awards. We bring you an extract of the module titled 'People, workforce and employment status'.
People, workforce and employment status
Doing the right thing for our people; who are our single most valuable resource;
. We promise to treat all fairly, with respect, dignity and without discrimination regardless of status.