Honorary Fellow Nigel Milton
Life Services Carl Moore
Rebekah Ahmadi (EVRi)
Rebekah works with all aspects of the development of the final mile network at Evri. During the last six years Rebekah has been fundamental to achieving successful results for those who work in this department, her drive and attitude developed and launched the SEplus model, which has given thousands of self-employed couriers access to benefits. Rebekah’s role is responsible for the ongoing development of the Courier Community App to manage the courier’s relationship with EVRi.
Her peers, employers, and a wider sector, acknowledge her dedication, support and unceasing drive to ensure a smooth service for those who work in the sector.
Peter Aldsworth (TVS Rico Logistics)
Peter is a seasoned National Operations Manager with a proven record of success in driving sortation operational processes and performance within fast paced logistic environments. Starting out as a DHL courier in Sheffield he has moved through operational, management, regional and national job roles over a 20 year career.
Able to build and develop multi-disciplined teams, implement, and secure growth, Peter is a sector professional. He is committed to service improvement, enhance customer experience, and looks to develop operations and systems.
In 2013 he was headhunted to join TVS Rico Logistics, and now as Head of Operations he runs the national team, of 200 staff.
Shane Belcher (TVS Rico Logistics)
Starting out over 25 years ago in a sales rep role with Swift Logistics, Shane learnt his trade, ran his own business, and then moved to TVS Rico Logistics in 2004. Shane has made this sector his passion and has adapted to many roles within the organization. Utilizing his knowledge of the South of England he has held the posts of Sales manager to Site manager, Regional Manager to Senior management roles. In 2019 he was promoted to Regional Director and now is Head of Sales.
Shane’s dedication and loyalty to his company and the sector is of personal pride, a total belief in what he does and the business he works with.
John Cameron (DPD)
Having joined Dpd in 2002 John has shown his commitment and dedication to express parcel business.
Joining the company as a warehouse operative John is evidence of where, hard work and a thirst for new challenges can take you. Taking each step at a time, he has worked in all levels of the business, shift manager, operations, depot and general manager leading to Regional Manager.
John is an enthusiastic motivator, he supports others so that they can believe in what they do, to encourage everyone that they can achieve what they want to achieve. As regional director John has been central to the micro-hubs and all electric fleets brought into the London regions.
John’s unwavering enthusiasm is matched by his skill and application to ensure that the business and sector do a great job.
Mike Carpenter (J Murphy & Sons)
A very special nomination of fellow for support outside our sector. This is the individual who delivered for express, he facilitated the flat bed entry trailer for the Lord Mayors show, organised its loading of zero emission final mile and went the extra mile to convert the trailer form three-inch pin to two-inch for connection to the Evri gas tractor unit.
Mike leads on all Murphy’s investment activities which includes five companies within the group and throughout all geographies. He is the driving force for propelling the success and committed to business improvement. Mike graduated university with a technology and a Project Management degree and more recently graduated from Harvard Business School in Boston USA. His passion for lifelong learning, achieving the best possible result or supporting others is highlighted in his track record of delivering results and embedding sustainable change.
Mike is recognised for the work he and his company has contributed to the support of the road transport and in specific support of the Express Delivery sector.
Emma Cooper (DB Couriers)
Emma started with the colour orange running through her veins, at TNT Express Stockport. This was the spark that ignited her passion for the express delivery sector, starting in nightshift operations, over to customer services and then into sameday operations, this very quickly became the profession she loved. Taking on Sales and then moving into business development manager before TNT Mail became Whistl.
Taking a step out of corporate life, Emma took a new role as Head of Strategic Sales with ELC before moving to her current role as Sales Director with DB Couriers. A career spanning over 20 years, delivering package sales, management and business development skills to our sector, Emma is an applauded leader of our sector.
Bryan Duncan (Viking)
July 2003 and Bryan leaves education for his first job. You can fast forward to today and see a career path of knowledge and assiduity. Job roles including accounts executive and customer coordinator, customer logistics executive to manager. Moving in 2009 to Coco Cola as their European supply chain manager with the responsibility of driving service improvement through constant review and change.
Ten years on Bryan took the move to Viking, taking on the enormous task of Managing deliveries across all sectors of the business including same day, next day and installation services.
Not only does Bryan make a huge contribution to the business but puts a smile on everyone’s face. During Covid he took to designing and painting a wall mural in the sortation depot. Wonderful caricatures of the work force blazoned on the wall to show that everyone should - Be Proud of Who You Are!
Connor Dunne (EVRi)
Connor is an accomplished and results-driven leader which he has achieved over the last 20 years. After leaving school and first dabbling in electrical engineering and maintenance, Conner took the job role of customer service specialist with Whistl. A job role that played to his strengths as he successfully guided and motivated team members to achieve exceptional outcomes.
Connors natural affection and friendly demeanour is a winner for customer and colleagues, fostering a collaborative and adaptive problem resolving attitude.
Moving on to his current company EVRI just over 10 years ago, Connor moved onwards and upwards, from Field Manager to Regional Delivery Manger, to Divisional Compliance Manger all the way to his current job as Head of Delivery at EVRI.
Scott Hattrill (Menzies)
Scott left school and joined the Royal Mail. His diversity of job roles was immense which supported his passion of leading others to understand the importance of Diversity and Inclusion in the workplace. From Area collections, Delivery Manager, Office Manager to senior manager and finally National Lead for continuous improvement, with nearly 20 years under his belt, and a little less shoe leather, Scott left Royal Mail.
Transferring skills and a passion for express parcels Scott moved over to Tuffnells as a general manager and then finally to his current job with Viking/Menzies as Performance and Compliance Lead.
A lifetime of delivering the mail, delivering parcels of small and of irregular size (uglies to you and I), Scott delivers for his business and our sector.
Adam Krause (EVRi)
After graduating from Leeds University with a degree in Geography Adam took his first steps into the logistics industry with roles at a number of field support companies.
A break from logistics happened when Adam took up the opportunity of a lifetime to work on education and development projects in Latin America. On his return to the UK, he soon started his career at Evri, initially as a Field Manager and then progressed through multiple roles within the Delivery Team. Adam became Regional Manager in 2018 of the newly opened Hemel Hempstead depot, the largest site in the network regularly processing over 100 thousand parcels per day. His success in this role led to his promotion to Area Operations Manager for London and East Anglia.
In this role Adam has led the team to incredible success, increasing parcel volumes to over 300 thousand per day. 2023 has been a particularly successful year as Adam and his area team reached a record-breaking peak where service levels consistently hit 99%.
Alison Lindfield (Toll Group UK)
Alison Lindfield commenced her journey in logistics when in 1985 she changed her career from ordering high street retail to delivering high street retail. A career spanning 39 years Alison consistently demonstrates her skill and abilities to navigate the complexities of the logistics landscape. Thinking that delivering the goods would give her weekends off, she has of course been mildly surprised, that is not the case.
Becoming the MD at Toll was a significant milestone for Alison and the company as she was the first female to hold the post of MD within the group of companies, She is a true champion for others, delivering on Diversity and Inclusion across the workforce. Alison’s desire to keep the industry moving is matched by the drive to provide a truly equal opportunities environment where everyone can thrive.
With her can-do approach (even when she didn’t know how to) she strives to differentiate herself personally and professionally, which means she is continuing to break the glass ceilings.
Steve Main (Smiths News)
Steve joined WH Smith as a Saturday Sales Assistant at the age of 16. This early start in papers gave Steve the skills to progress into management of the flagship store in Cheltenham and responsibility for retail logistics. After 10 years he then transferred his skills over to Smithnews.
Starting as a Customer Service Manager, he progressed to become the Call Centre Manager, his ability to promote and apply service excellence didn’t go unnoticed. When Smithnews employment model changed Steve transitioned over to the Logistics department, focusing on legislation, compliance and customer delivery excellence.
A move to the head office came next in 2000, a job role which focused on Operational Transformation. After 37 years in the business Steve was appointed into his dream role, managing the Distribution Planning team, optimising, circa 980 final mile routes, utilizing both his customer service background and route optimisation knowledge, which led Steve to be a recipient of a National Courier Award in 2023.
Laura Newberry (EVRi)
Laura has enjoyed an extensive career in retail having worked 15 years for the Arcadia Group, 11 of which were in the flagship store on Oxford Street. Over these years Laura progressed through the management structure, reaching General Manager of the 12m annual turnover store.
After taking a career break to travel, working in Australia in retail and logistics a promising career which had seen successes achieved in all areas of sales growth, delivery targets and targeted ratio goals won her the employee of the year award for the company. Returning to the UK, due to Covid 19 lockdown, she transitioned into UK logistics, joining Evri as a Regional Delivery Manager.
Being seconded in 2022 as an Area Operations Manager (Southeast) I was successfully appointed permanent in this position after 6 months. This has led to the current position of Area Operations Manager for South London, Sussex and Surrey, a division manifesting 350k parcels a day. Not shy of receiving awards for her work Laura was awarded ‘Most Dynamic Award’ at the senior leadership conference in October 2023.
Esther O’Brien (Smiths News)
Esther's dedication to her role as a senior manager in the service and logistics industry is evident in her career trajectory. An early successful start in wholesale Customer Service and Sales didn’t ignite her passion for operations and she switched. Working for 3PL organisations including Amazon, Esther gained valuable experience. However, embracing chance she went international, a new job of managing and developing logistics in the Asia Pacific region for the education sector. This role requiring extensive travel and a deep understanding of freight transport.
Back in the UK Esther joined Smithsnews, managing the Hemel Distribution Centre, 8,000 customers. Responsible for the self-employed drivers servicing and managing 1,400 daily delivery points to bus and train stations across London and the South-East Vehicles and routes required to be optimised to meet the exacting standards of the client.
Throughout her career, Esther has remained committed to pursuing excellence constantly seeking opportunities to innovate, collaborate, and drive positive change in her industry.
Louise O’Neil (Whistl)
Louise O'Neil, HR Business partner, Whistl started out in logistics and even though took a few diversion enroute she is well and truly dedicated to logistics. Starting at JD Williams in logistics and courier network management, Louise has nurtured many of those who work in our sector. From sales director, area and district manager to HR advisor back at JD Williams, her skills in employee relations, HR, performance and learning and development are delivered to the highest expectations.
Having worked with Whistl for over 17 years she has always been focused on education, she more recently took over the mantle of Education Chair for the IOC and sits on the DfE institute Apprenticeship panel for Express Logistics.
With Louise's background in HR, she is passionate about developing new and promoting existing career and qualification routes across our sector, which promotes a qualified work force within our express delivery sector.
Martin Page (TVS Rico Logistics)
Martin is logistics through and through. Early entry into logistics at Smurfit Kappa led to a move to DHL. Operations manager of the sameday division where he rose through the ranks to Regional Operations Manager.
Hugely motivated by getting the job done well saw a move to the Midlands and a change of job to join CitySprint. The passion and dedication continued to meet deadlines, influence, and motivate a workforce to achieve excellence saw Martin gain further promotion to Regional Director South. The seven-year itch came, and another move saw a jump out of the sector, as operations director for Citron and back into the sector, where he feels he belongs. From an early start in logistics, fast forward 20 years to his current job role as Head of Operations – Courier division at TVS SCS.
Justin Pegg (DPD)
Justin Pegg, Chief Operating Officer, DPDgroup UK, has had an impressive 34-year career with DPD, starting as a Hub operative in 1990.
Justin’s dedication and continuous growth led to fast progression within the business with his hands-on experience in a variety of operational roles giving him a thorough understanding of the company’s operational processes and procedures.
In 2016, Justin’s exceptional performance led to his appointment as a Director of Central Operations followed by Director of UK Operations and Chief Operating Officer in 2018. In addition to his role as COO for DPD UK, in 2023 he was appointed Chairman DPD Germany Supervisory Board.
He has played a pivotal role in shaping DPD’s operational strategies and ensuring the seamless delivery of services.
Barry Plummer (DB Couriers)
Barry started his career as a self employed courier whilst taking a sports degree at the University of Derby. His flare for entreprise motivated him to start up his own courier company in Manchester, 2012.
His passion of sameday delivery, sees DB Couriers deliver light logistics haulage to and from anywhere in the UK and EU. Nothing is too much trouble and for Barry, DB Couriers can deliver.
Not just settled with getting his own company started Barry has pioneered a joint venture of The Transport Forum, for others to benefit from. Foundering the networking forum for members to share and explore new opportunities in express as well as bring together products or services that support the SME.
Barry brings high energy and joy to his work ethics and his team, proud to be in sameday logistics.
John Power (Smiths News)
John started as he meant to continue in his career when leaving school and taking a transport role at Federal Express Parcel Solutions (as it was called) back in 1982. John very quickly moved up to Operations Controller, then over to Littlewoods as national transport operations manager, leading to a move to Asda, then Yeardley’s, Yodel and Wayfair taking on different roles but doing the same job of Network operations Director.
The more recent move, after 40 years delivering parcels for several large national delivery organisations John transfers his skills to Smithsnews. Operations Delivery Director the perfect choice.
John has a proven career path that shows the success of his skills and the personality that engages and motivates those around him. Delivery is in his blood as he continues to operate across omni-channel retailing, e-commerce, and general merchandise delivery support. He works to keep people safe whilst developing their ambitions and having robust future succession plans.
Shakur Razaq (TVS Rico Logistics)
Time and time again our new fellows have confirmed how this sector is passionate about a career. Shakur is yet another one who has express delivery in his blood.
Starting out after school with Nightfreight, he provided operational support for the branch manager and six years later he became the Hub Operational Manager. Managing and controlling the central hub for freight sortation and all fleet vehicles and staff.
From Nightfreight to Lynx as project manager reviewing new locations as potential sites. Shakur then moved over to the in night delivery service and was responsible for the contracted and self-employed drivers. Success at this job role and seeing the opportunity to grow his career, he made a move within UPS as a transport manager, being responsible for the control of the time critical delivery and collection service.
From 1992 to the present day, every job held within express logistics is testament to Shakur’s passion for the sector and the career path our sector can offer. 30 years later he continues to play a big part of express deliver at TVS as their Network Manager.
Phil Read (Varamis)
From starting work as an apprentice train operative, Phil has a passion for moving stuff. With competencies that relate to EMU, or DMU or class 8, 67 or 91 that may baffle some; you might say these skills kept Phil on the straight and narrow.
From operator to driver to driving instructor continuing up to Operations Manager of the Rail Operations Group, whether it’s by rail or road, logistics takes skill and experience to make the freight delivery a success. Phil has done this and recently took it an extra mile, well the last mile to be precise.
Starting a new enterprise and investing his passion into exploring the untapped advantage of train travel. Varamis Rail was born. A new Train Operating Company with aspirations to deliver parcels with re-purposed high-speed electric trains. Phil is now managing a team of 25 people to deliver Express Logistics by rail. This service is currently operating a twice nightly parcels service between Birmingham & Glasgow. Express delivery anyone!
Dave Twiddle (Whistl)
Dave’s career in express final mile started when he joined the Royal Mails graduate development programme. Within the first-year promotion took him to the permanent role of delivery Office Manager.
He continued to explore the challenges of final mile delivery in retail working with the likes of Scottish and Newcastle, Dairy crest and Kuhne and Nagel. Each job role move brought more responsibility and greater challenges that Dave thrived on. From warehouse operations manager to fleet manager to Depot managers, the last mile delivery was always in Dave’s capable hands.
Latterly, an opportunity arose to join Whistl as a depot manager and Dave took on the challenge with diligence and effectiveness that saw him rewarded with the offer of a new role as Head of Operations South. The last mile may well be the service, but Dave took it further and was promoted to Head of National Operations and now today we see him in the role of Operation Director.
From mail to final mile parcel to mail, Dave loves the sector that has given him so much to enjoy.
Jonathan Waite (Viking)
With an early start as a production assistant, it was in this job role that Jon got his first taste of warehouse and logistics duties. He quickly decided to move over to transport companies Tawny and then Westlink that gave him a greater logistics experience.
Express delivery was for him, and this led him to take the opportunity to join Lewis Day. The challenge that lay before him was the management of the fleet and the drivers, looking after the sortation operatives and route ordering for both local multi drops and the full artic loads.
However a new job offer as commercial fleet controller with Viking benefited from all Jon skills and experience, from fleet profiling and maintenance to vehicle purchasing and disposal. As the carrier manager he now oversees the demanding requirements of the larger clients where often bespoke, and an extra level of attention is required for the final mile delivery.
Fellows' Gowning 2024 - Gallery
