Industry news of relevance to Fellows and Members
The prestigious fellows' gowning of the Inst of Couriers takes place at the House of Lords, hosted by President, Lord Peter Hendy. For 2024 there is a life service gold hood waiting; the recipient, who was named at last year's National Courier Awards, is former Yodel Chief Operating Officer Carl Moore. Former Heathrow boss, John Holland-Kaye retired and stepped down as an IOC hon fellow; new Hon fellow for 2024 is Heathrow airport chief of staff Nigel Milton. Nigel will deliver the evening's keynote and will be welcomed by most recent IOC honorary, Vice Chancellor of the University of West London, Peter John.
The key business of the evening is gowning twenty ceremonial fellows; it’s a formidable list, spanning the express logistics sector. An extract includes: HR director at Whistl Louise O'Neil who is in the line, Justin Pegg COO DPD is confirmed. Operations Delivery director Smiths News, John Power is attending. Toll Logistics CEO Allison Lindfield is all set. Evri fellows coming up include Rebekah Ahmadi and Laura Newberry.
A breadth of govt is on the VIP list and will be joined regional bodies from TfL to TfWM. The whole IOC board is attending. Those hon fellows confirmed attending include Traffic Commissioner Sarah Bell and City of London Sherrif Alison Gowman. Former Royal Logistics Corps Brigadier Andy Moffat is also on the list.
Fellows gowning is an express logistics transport network and natter high point of the year. More than quarter of a million final mile vans will be represented in the room.
Fellows' Gowning 2024
high resolution images of the 2024 event are available for download in the photo bank
2023 - Two honorands, TfL commissioner Andy Lord and former Aldermanic Sheriff Alison Gowman. A new President, as Viscount Falkland passes on the mantle to Peter, Lord Hendy of Richmond Hill. Two dozen new fellows are received in line.
2022 – Two honorands, TfL commissioner Andy Byford and head of the DVSA Loveday Ryder – Services to Industry for Trevor Hoyle, a thousand years of service in the ceremonial fellows of 2022.
2018 - John Hayes CBE elected new Vice President, Honorary Fellowship awarded to Leon Daniels. Kate Lester takes Services to Industry hood.
2017 - The honorary gown was awarded to Heathrow boss John Holland-Kaye.
2016 - Fellows hand the gown to their President and recognise eighty years...New TfL boss took honorary fellowship & first-ever honorary associateship for the Army. Viscount, Lord Falkland, celebrating his eighty years...Sixty-four years since Queen Elizabeth II ascended to the throne...TfL boss Mike Brown awarded the hon fellowship, 12 new Fellows were gowned by IOC President Viscount, Lord Falkland.
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IOC Chair, Carl Lomas,
Qualifications are key to our sector, both for compliance and future workforce, from driver front line to management. The IOC have been working closely with FE colleges, Universities, LEPs and DfE/IFA, The IOC have a 4 module workbook pack to accompany the express delivery operative level 2 apprenticeship, candidates are funded by levy. Candidates who complete the workbook on their apprenticeship journey are eligible for associate membership of the IOC.
IOC has two key qualification routes, management & delivery. For management, IOC is working with The University of West London in the Heathrow logistics hot spot and Derby University in the heart of the East Midlands gateway to deliver the first-ever undergraduate degree dedicated to our sector. A level six apprenticeship degree standard passed by the IFA. A level six text book is nearing publication.
There is level two apprenticeship for express operatives, it is free to candidates and funded by levy. The ‘Courier Trailblazer’ was a phase three application and evolved into ‘Trailblazer Express Delivery’, the standard submitted to BIS Nov 2015, live apprenticeship qualification in 2019. A full delivery pack for learners, a four workbook reflective journal portfolio to match the standard went live in 2020, rich in employer operator content. Employer support came from APC to Yodel, nationals from Hermes to DPD to SMEs such as Swift in Liverpool and GLH in London.
Justin Moore, chaired the strong employer group meetings talking Express driver operative at Level two.
We have outstanding contributions from so many employers, nationals, networks and local SMEs. The standard that will set the future qualification for the front line of our sector. It’s a big thank-you all round for everyone who has made this possible. This will be a vocational qualification for our front-line teams delivering at the client face.
IOC uniquely built a full learning delivery pack for the express delivery operative apprenticeship. Built with rich levels of operator content, ‘What is this thing we call Express?’ ‘Parcels larger than letters, smaller than pallets’ ‘Same day, next day schedules.’ ‘POB to empty.’ ‘Safe-guarding age related goods from knives to fireworks.’ The learning delivery pack is formed of four module workbooks, they can be completed in the job environment, interactive learning booklets with interpretation boxes for on the job notes, top tip lines from industry. Knowledge to do the job, skills blocks that follow experience in delivery, behaviour focused on brand, integrity and security at the door.
Ofqual is the official external quality auditor, IOC acting as the sector review body, IOC have built a one hundred question bank for the apprenticeship knowledge test, extensive simulation exercises and a pointer set for the professional discussion module of express delivery operative.
Candidates who complete the IOC work books with an apprenticeship pass qualify for access to associate membership of the IOC.
IOC deliver key note tuition express sector introductions to schools. Explaining the career stairway in logistics. The schools message for the next generation is key, taking the message of our sector as a career path. IOC have worked very closely with further education, FE, from West Thames College GTA at Heathrow to Buxton & Leek with their Skillbase driver training centre in the homeland of former Sec of State for transport Patrick Mcloughlin.
For adults looking at a step into the sector, IOC have worked with DWP Jobcentre Plus to develop a free of charge SWAP, Sector Work Academy Programme targeted at the unemployed entering sortation and express delivery roles.
Copies of sector-relevant standards and qualification documents, including those authored by IoC and other external bodies can be found in the IoC Standards Archive.
IoC is also active in the Education & Training Foundation's Two-Way Street leadership exchange programme - for more details go here
The third President of the Institute of Couriers has been announced at the National Courier Awards Oct 22nd 2024.
The hottest secret in the express sector was revealed at the National Courier Awards, IOC Vice President Sir John Hayes was on stage to reveal that the next President of the IOC will be Lord Patrick McLoughlin - The Rt. Hon. the Lord McLoughlin CH.
Founding President was Viscount, Lord Falkland, he handed the baton to Lord Peter Hendy, Lord Peter took the DfT Ministers role for new Govt this year and stepped down. Oct 22nd all was revealed as the IOC announced the third President of the Institute.
Largest nomination number ever for 2024.
Fifty make shortlisting - bike, van contract and office categories.
Services to industry award expected.
Special ambassadors of our sector to be recognised.
It's time to book your seat and be ready to rattle the clappers.
For 2024, the awards will close with a super hero category and the announcement of new services to industry winner.
Add to all the excitement as awards guests will welcome the new IOC President.
The National Courier Awards are independent and without sponsorship, they recognise everyone in the express final mile sector.
The winners remain a secret until the evening of the awards, winners must be present to be awarded one of the prestigious National Courier Awards. The panel of judges is chaired by Simon Allan-Brooks.
Take a look at the shortlist here
The Superheroes of 2024
IOC CEO, Dr Tracey Worth, ‘I welcome you to join the celebration of the 28th year of these annual independent national awards, ‘It is simply amazing'. Resilience is the backbone of our industry, from two-wheel to the ever-changing technology used by those who represent this professional and qualified industry. All in the express industry - national, regional organisations large and small, are welcome.’ We return to Drapers' Hall, City of London, there are Curly Wurlys, a gala dinner and the clappers return. Govt departments confirmed to attend include DFT, DFE, DEFRA and DVS. Top tip is the puffin bird will walk the route of parade for an outing with the Lord Mayor of London, Michael Mainelli.
Format remains, a network and natter reception of the whos who of express logistics. The awards will open with corporate awards and then a big focus on individuals, every winner on stage. A final moment of the evening to announce a rare life services to industry fellow is expected. The awards are independent and not sponsored. 2024 sees the largest nomination group ever put forward.
The National Courier Awards recognise the best of the best in the courier industry - from wheels to office, contract and military. A gala evening celebrating excellence from courier companies large and small, regional and national footprint alongside each other in a unique network of all things courier.
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All three Vice Presidents of the Institute of Couriers are former transport ministers. The Institute works closely with DfT, DfE IFA (formerly BIS), DWP, DEFRA and BEIS; From roads to education, parking, clean air and congestion to trailblazer apprenticeships; freight forums with Transport for London, GLA, Leeds and Transport for Greater Manchester. IOC have loose associations with many colleges; FE at Hull to West Thames at Heathrow. IOC has closely engaged with the LEP platforms, particularly those who have identified transport and logistics as a priority. In the Golden Triangle of logistics hot-spots, IOC have helped build the sector strategy from Nottingham through Derby to Leicester. LEP view - the inspirational postcodes; 80% of the UK within four hours of East Midlands airport by road. Peter Richardson, D2N2 LEP former Chair.
During the Covid-19 crisis, IOC engaged with The College of Policing and National Police Chiefs Council, a copy of the COVID-19-Police-brief-in-response-to-Coronavirus-Government-Legislation can be found below.
DfE have produced a guide to Trailblazer levy. The guidance and a detailed timetable of further information releases are available on the GOV.UK website here.
The DfE/HMRC draft legislation on levy is now available for comment. For the convenience of members we have a downloadable PDF of the request for comments here.
Copies of sector-relevant standards, including those authored by IoC and other external bodies can be found in the IoC Standards Archive. Simply select a tab below and click through to the documents of interest.
FORS Fleet operator recognition scheme. More focus for vans as scheme achieves four thousand members. IOC chair Carl Lomas sat at the Governance council Oct bringing more van vision to the London standard turned national. FORS passed four thousand members in the last quarter, half of the vehicles are vans, the FORS emblem born in London has become a national representation of fleets working inside the standard to look at workforce, vehicle, compliance and clean air. The very latest standards V4 are published, take a look below, The bar has been raised a little for gold standard and some silver requirements have been passed down to Bronze.
Chief Inspector, Patrick Holdaway, National Business Crime Centre - COVID-19 briefing
Talking to the IOC during Covid-19 this week (3rd April 2020),
The College of Policing and National Police Chiefs Council have produced a briefing in relation to Covid-19, whilst aimed at policing I feel it would be of interest and benefit to fellows business and provide some answers to questions around police powers, particularly in relation to restrictions on movement and gatherings. This updated version is a result of the feedback IOC have been giving me which I have then fed back into policing.
Dowload here
DfT announced this week, new national parking data standards are to be introduced which could mean the end of outdated parking systems.
The world-leading project sees the introduction of new data standards which could revolutionise parking, improving the driver experience.
Data could identify available parking spaces, permitted times and prices, in simple formats that smartphone apps can use right across the country. This could mean the end of outdated parking systems, encouraging more shoppers onto Britain’s high streets.
Thor Johansen, Paxster ‘Saving fifteen minutes an hour in delivery cycles’
Friday for Prime Minister step-down, first news at the full-house Bank Holiday weekend light vehicle TfL LoCITY meeting of Mike Ellis, MP for Northampton, stepping into transport minister post from his former arts and culture role.
Great agenda included, Thor Johansen to explain the Paxster electric light vehicle.
The Mayor of London, Sadiq Khan, this week praised thousands of motorists across the capital for changing their behaviour to help improve London’s air quality, as a report evaluating the first month’s impact of his Ultra-Low Emission Zone (ULEZ) found that 74 per cent of vehicles driving into the zone were compliant with the new standards.
GLA report, number of older, more polluting non-compliant vehicles has reduced by 9,400 on an average day.
Polluting vehicles account for around half of London’s harmful NOx air emissions, and air pollution costs the capital up to £3.7 billion every year.
Launched on 8 April and operating alongside the congestion charge, the world’s first Ultra-Low Emission Zone is helping address London’s toxic air health crisis that currently leads to thousands of premature deaths annually, and increases the risk of asthma, cancer and dementia.
Microlise Wednesday full house, blue carpets of the Ricoh Arena
Talk of all things freight logistics, packed audience, standing at the sides of the blue carpet for the UK's top freight conference at the Ricoh Arena, Coventry.
Paul Strong, Google Cloud, talked 'Just-in-time everything.'
Dr Jonathan Keating ‘Growth of e-commerce is influencing the vehicles on our roads today. A better way to understand people's purchasing behaviour is key.'
Felix Kybart, MAN, ‘let me electrify you with the eTGM truck, 180km range. Total cost of ownership for electric will be on the same level with diesel by 2020.'
Elliot Shaw, Highways England, 'we have committed to deliver a charger within twenty miles of you.'
DPD has underlined its commitment to a cleaner, ‘greener’ future by becoming the first UK customer for the all-new, fully-electric eVito from Mercedes-Benz Vans, commissioned 10 Long-bodied versions of the ground-breaking, mid-sized model, which combines a competitive carrying capacity with zero tailpipe emissions.
Van was King in a red-themed Commercial Vehicle show 2019.
Walk the CV show red carpet with the IOC exclusive photo gallery; if you did not make it, IOC have an exclusive photo tour from the comfort of your laptop below.
IOC chair, Carl Lomas, met Man from the Ministry, Phil Martin, DfT during three days of commercial vehicles at the NEC to talk all things vehicle in final mile.
What once was a truck show sees the big LGVs in the minority in a land where van is king. Exploding e-retail driving courier and final mile showed in the displays of light vehicles dressed for courier and delivery work. Manufacturers showcasing their volume, weight and loading, getting clean on their emissions for arriving compliance on clean air and listing big numbers in the fuel mile per gallons.
TfGM Manchester freight – the fifth annual event.
Clean air at the heart of it.
Post Bank Holiday sunshine, the Manchester event focused on informing and engaging the Freight sector on the Outline Business Case for the TfGM Manchester Clean Air Plan.
Megan Black spoke passionately for Manchester, Lomas from the IOC looked at Client Chain driven decisions in express.
Tracey Worth talked inclusion of millennials in the logistics workforce alongside DWP Job Centre Plus guru Alex Farkas.
Lorna McAtear, Royal Mail, ‘We are investing 7 million in new compliant delivery vehicles’. We are trialling everything from LNG, CNG and even e-bikes.’ Toby Poston BVRLA, ‘There is a growing demand for petrol vans.’
The full house TfGM freight event delivered a cracking lunch and a magic mix of multi-modal operators. The target was to engage logistics industry operators and it delivered with final mile excellence from heavy LGV to two wheels and walking post.
The forum with over fifty individual operators in the room, generated a better understanding of freight operations in GM. Informing and identifying future needs and the development of potential interventions, Megan Black, TFGM, ‘clean air at the heart of it.’
The toughest global emission standard, operating 24 hours, seven days a week, launched Monday this week (April 8th) in Central London to help reduce toxic air pollution. Van drivers working in Central and millions of Londoners, will breathe cleaner air with NOx road transport emissions estimated to fall by 45 per cent in ULEZ zone.
The Mayor of London, Sadiq Khan said: ‘This is a landmark day for our city. Our toxic air is an invisible killer responsible for one of the biggest national health emergencies of our generation. I simply refuse to be yet another politician who ignores it. The ULEZ is the centrepiece of our plans to clean up London’s air – the boldest plans of any city on the planet, and the eyes of the world are on us. ‘
Is your vehicle compliant? Not sure? TfL’s ULEZ vehicle compliance checker is available here
NEC standing room only seminars worth the sixteen quid parking in gifts alone.
Royal Mail deliver – ‘Delivery Matters’ data review at the NEC
eDX e-delivery show at the NEC this week in a double deal with IRX internetRetailing expo and then a walk down the NEC aisles for TraffEx and ParkEx but it was sixteen pounds on the parking.
All worthwhile for a bumper visit, if you did not make it, see the photo gallery below.
Sam Clarke and the flying dogs
On Wednesday 3rd April Sam Clarke - the IoC's own Chair of Electric Vehicles (or Electric Chair) and Founder of all-electric London delivery company Gnewt Cargo - presented on the role of EVs in urban last mile logistics at the inaugural Everything EV Event.
His engaging talk included the challenges around achieving a truly smart charging fleet solution, details of the joint Gnewt/Mayor of London Commercial EV Trial and even featured a huge flying dog in a drone!
The event was held close to St Paul's Cathedral in the heart of London, and was attended by over 150 from both the public and private sector.
© 2024 Institute of Couriers