News

News (1278)

Industry news of relevance to Fellows and Members

IoC news

IoC news (1050)

Industry news of relevance to Fellows and Members

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IoC news - Fellows Gowning

IoC news - Fellows Gowning (22)

Inst of Couriers Fellows' Gowning event Feb 29th 2024

Ceremonial gowning of IOC fellows 2024

IOC announce Heathrow Airport Chief of Staff Nigel Milton as honorary fellow for 2024 - delivered Fellows' Gowning keynote.

2024 news feb nigel milton heathrow hon fellow

The prestigious fellows' gowning of the Inst of Couriers takes place at the House of Lords, hosted by President, Lord Peter Hendy. For 2024 there is a life service gold hood waiting; the recipient, who was named at last year's National Courier Awards, is former Yodel Chief Operating Officer Carl Moore. Former Heathrow boss, John Holland-Kaye retired and stepped down as an IOC hon fellow; new Hon fellow for 2024 is Heathrow airport chief of staff Nigel Milton. Nigel will deliver the evening's keynote and will be welcomed by most recent IOC honorary, Vice Chancellor of the University of West London, Peter John.

The key business of the evening is gowning twenty ceremonial fellows; it’s a formidable list, spanning the express logistics sector. An extract includes: HR director at Whistl Louise O'Neil who is in the line, Justin Pegg COO DPD is confirmed. Operations Delivery director Smiths News, John Power is attending. Toll Logistics CEO Allison Lindfield is all set. Evri fellows coming up include Rebekah Ahmadi and Laura Newberry.

A breadth of govt is on the VIP list and will be joined regional bodies from TfL to TfWM. The whole IOC board is attending. Those hon fellows confirmed attending include Traffic Commissioner Sarah Bell and City of London Sherrif Alison Gowman. Former Royal Logistics Corps Brigadier Andy Moffat is also on the list.

Fellows gowning is an express logistics transport network and natter high point of the year. More than quarter of a million final mile vans will be represented in the room.

 

2023 news mar gowning group 01

 Fellows' Gowning 2024

 

high resolution images of the 2024 event are available for download in the photo bank

 

 

 Hierarchy of the IoC Mar 2024 1368x1292

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2023 - Two honorands, TfL commissioner Andy Lord and former Aldermanic Sheriff Alison Gowman. A new President, as Viscount Falkland passes on the mantle to Peter, Lord Hendy of Richmond Hill. Two dozen new fellows are received in line.

2022 – Two honorands, TfL commissioner Andy Byford and head of the DVSA Loveday Ryder – Services to Industry for Trevor Hoyle, a thousand years of service in the ceremonial fellows of 2022.

2018 - John Hayes CBE elected new Vice President, Honorary Fellowship awarded to Leon Daniels. Kate Lester takes  Services to Industry hood.

2017 - The honorary gown was awarded to Heathrow boss John Holland-Kaye.

2016 - Fellows hand the gown to their President and recognise eighty years...New TfL boss took honorary fellowship & first-ever honorary associateship for the Army. Viscount, Lord Falkland, celebrating his eighty years...Sixty-four years since Queen Elizabeth II ascended to the throne...TfL boss Mike Brown awarded the hon fellowship, 12 new Fellows were gowned by IOC President Viscount, Lord Falkland.

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IoC Qualifications

IoC Qualifications (44)

Qualifications in the Express Logistics sector

IOC Chair, Carl Lomas,

Qualifications are key to our sector, both for compliance and future workforce, from driver front line to management. The IOC have been working closely with FE colleges, Universities, LEPs and DfE/IFA, The IOC have a 4 module workbook pack to accompany the express delivery operative level 2 apprenticeship, candidates are funded by levy. Candidates who complete the workbook on their apprenticeship journey are eligible for associate membership of the IOC.

 

A degree in Express logistics for next generation managers

IOC has two key qualification routes, management & delivery. For management, IOC is working with The University of West London in the Heathrow logistics hot spot and Derby University in the heart of the East Midlands gateway to deliver the first-ever undergraduate degree dedicated to our sector. A level six apprenticeship degree standard passed by the IFA. A level six text book is nearing publication.

An apprenticeship for Express operatives

There is level two apprenticeship for express operatives, it is free to candidates and funded by levy. The ‘Courier Trailblazer’ was a phase three application and evolved into ‘Trailblazer Express Delivery’, the standard submitted to BIS Nov 2015, live apprenticeship qualification in 2019. A full delivery pack for learners, a four workbook reflective journal portfolio to match the standard went live in 2020, rich in employer operator content. Employer support came from APC to Yodel, nationals from Hermes to DPD to SMEs such as Swift in Liverpool and GLH in London.

Justin Moore, chaired the strong employer group meetings talking Express driver operative at Level two.

We have outstanding contributions from so many employers, nationals, networks and local SMEs. The standard that will set the future qualification for the front line of our sector. It’s a big thank-you all round for everyone who has made this possible. This will be a vocational qualification for our front-line teams delivering at the client face.

 

Workbook modules for the apprenticeship level two, ‘Express delivery operative.'

IOC uniquely built a full learning delivery pack for the express delivery operative apprenticeship. Built with rich levels of operator content, ‘What is this thing we call Express?’ ‘Parcels larger than letters, smaller than pallets’ ‘Same day, next day schedules.’ ‘POB to empty.’ ‘Safe-guarding age related goods from knives to fireworks.’ The learning delivery pack is formed of four module workbooks, they can be completed in the job environment, interactive learning booklets with interpretation boxes for on the job notes, top tip lines from industry. Knowledge to do the job, skills blocks that follow experience in delivery, behaviour focused on brand, integrity and security at the door.

 

IOC acting EQA for DFT IFA

Ofqual is the official external quality auditor, IOC acting as the sector review body, IOC have built a one hundred question bank for the apprenticeship knowledge test, extensive simulation exercises and a pointer set for the professional discussion module of express delivery operative.

 

Going beyond the standard for express delivery operative apprenticeship

Candidates who complete the IOC work books with an apprenticeship pass qualify for access to associate membership of the IOC.

 

Message to schools

IOC deliver key note tuition express sector introductions to schools. Explaining the career stairway in logistics. The schools message for the next generation is key, taking the message of our sector as a career path. IOC have worked very closely with further education, FE, from West Thames College GTA at Heathrow to Buxton & Leek with their Skillbase driver training centre in the homeland of former Sec of State for transport Patrick Mcloughlin.

 

Jobcentre Plus – SWAP - ‘What is this thing we call express logistics?’

For adults looking at a step into the sector, IOC have worked with DWP Jobcentre Plus to develop a free of charge SWAP, Sector Work Academy Programme targeted at the unemployed entering sortation and express delivery roles.

 

 

Copies of sector-relevant standards and qualification documents, including those authored by IoC and other external bodies can be found in the IoC Standards Archive.

IoC is also active in the Education & Training Foundation's Two-Way Street leadership exchange programme - for more details go here

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IoC National Courier Awards

IoC National Courier Awards (156)

 

The third President of the Institute of Couriers has been announced at the National Courier Awards Oct 22nd 2024.

 2024 news oct vp sir john hayes to announce next ioc president

The hottest secret in the express sector was revealed at the National Courier Awards, IOC Vice President Sir John Hayes was on stage to reveal that the next President of the IOC will be Lord Patrick McLoughlin - The Rt. Hon. the Lord McLoughlin CH.

 

Founding President was Viscount, Lord Falkland, he handed the baton to Lord Peter Hendy, Lord Peter took the DfT Ministers role for new Govt this year and stepped down. Oct 22nd all was revealed as the IOC announced the third President of the Institute.

Countdown to National Courier Awards

Largest nomination number ever for 2024.

Fifty make shortlisting - bike, van contract and office categories.

Services to industry award expected.

Special ambassadors of our sector to be recognised.

It's time to book your seat and be ready to rattle the clappers.

For 2024, the awards will close with a super hero category and the announcement of new services to industry winner.

Add to all the excitement as awards guests will welcome the new IOC President.

The National Courier Awards are independent and without sponsorship, they recognise everyone in the express final mile sector.

The winners remain a secret until the evening of the awards, winners must be present to be awarded one of the prestigious National Courier Awards. The panel of judges is chaired by Simon Allan-Brooks.

Take a look at the shortlist here

 2024 news oct nca individual shortlist announced

The Superheroes of 2024

IOC CEO, Dr Tracey Worth, ‘I welcome you to join the celebration of the 28th year of these annual independent national awards, ‘It is simply amazing'. Resilience is the backbone of our industry, from two-wheel to the ever-changing technology used by those who represent this professional and qualified industry. All in the express industry - national, regional organisations large and small, are welcome.’ We return to Drapers' Hall, City of London, there are Curly Wurlys, a gala dinner and the clappers return. Govt departments confirmed to attend include DFT, DFE, DEFRA and DVS. Top tip is the puffin bird will walk the route of parade for an outing with the Lord Mayor of London, Michael Mainelli.

Format remains, a network and natter reception of the whos who of express logistics. The awards will open with corporate awards and then a big focus on individuals, every winner on stage. A final moment of the evening to announce a rare life services to industry fellow is expected. The awards are independent and not sponsored. 2024 sees the largest nomination group ever put forward.

 

 

NCA Logo Blue 256The National Courier Awards recognise the best of the best in the courier industry - from wheels to office, contract and military. A gala evening celebrating excellence from courier companies large and small, regional and national footprint alongside each other in a unique network of all things courier.

 

Join the conversation at #natcourierawards

   

 

 

 

 

 

 

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IoC & Government

IoC & Government (0)

IOC & Government

All three Vice Presidents of the Institute of Couriers are former transport ministers. The Institute works closely with DfT, DfE IFA (formerly BIS), DWP, DEFRA and BEIS; From roads to education, parking, clean air and congestion to trailblazer apprenticeships; freight forums with Transport for London, GLA, Leeds and Transport for Greater Manchester. IOC have loose associations with many colleges; FE at Hull to West Thames at Heathrow. IOC has closely engaged with the LEP platforms, particularly those who have identified transport and logistics as a priority. In the Golden Triangle of logistics hot-spots, IOC have helped build the sector strategy from Nottingham through Derby to Leicester. LEP view - the inspirational postcodes; 80% of the UK within four hours of East Midlands airport by road. Peter Richardson, D2N2 LEP former Chair.

During the Covid-19 crisis, IOC engaged with The College of Policing and National Police Chiefs Council, a copy of the COVID-19-Police-brief-in-response-to-Coronavirus-Government-Legislation can be found below.

DfE have produced a guide to Trailblazer levy. The guidance and a detailed timetable of further information releases are available on the GOV.UK website here.

The DfE/HMRC draft legislation on levy is now available for comment. For the convenience of members we have a downloadable PDF of the request for comments here.

Copies of sector-relevant standards, including those authored by IoC and other external bodies can be found in the IoC Standards Archive. Simply select a tab below and click through to the documents of interest.

FORS – IOC chair Carl Lomas takes governance role.

FORS Fleet operator recognition scheme. More focus for vans as scheme achieves four thousand members. IOC chair Carl Lomas sat at the Governance council Oct bringing more van vision to the London standard turned national. FORS passed four thousand members in the last quarter, half of the vehicles are vans, the FORS emblem born in London has become a national representation of fleets working inside the standard to look at workforce, vehicle, compliance and clean air. The very latest standards V4 are published, take a look below, The bar has been raised a little for gold standard and some silver requirements have been passed down to Bronze.

 

Chief Inspector, Patrick Holdaway, National Business Crime Centre - COVID-19 briefing

Talking to the IOC during Covid-19 this week (3rd April 2020),

The College of Policing and National Police Chiefs Council have produced a briefing in relation to Covid-19, whilst aimed at policing I feel it would be of interest and benefit to fellows business and provide some answers to questions around police powers, particularly in relation to restrictions on movement and gatherings.   This updated version is a result of the feedback IOC have been giving me which I have then fed back into policing.

 

Dowload here

 

DfT

Senior Traffic Commissioner's Guidance  Reported road casualties 2015 Reported road casualties 2016

LEPs

Sector Action Plans Two-Way Street leadership exchange 

MCIA

Documents produced by the Motor Cycle Industry Association

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DfT - Funding for on-street chargepoints doubled to help charge up electric vehicle revolution

Transport Secretary Grant Shapps,

We want to make electric vehicles the new norm, and ensuring drivers have convenient places to charge is key to that. By doubling funding again for chargepoints on streets where people live and opening up data we are helping drivers easily locate and use affordable, reliable chargepoints whether at home or on the road.

· funding for chargepoints on residential streets doubled again to ensure postcode plays no part in how easy it is to use an electric vehicle.

· real-time information could also be made available, helping cut waiting times by showing which chargepoints are currently being used.

· in future open data on public chargepoints would allow for information to be added to sat navs and travel apps

Money Saving Expert's customer satisfaction survey has voted DPD as its winner for the seventh year running.

Almost 9,500 people took part in the poll on Martin Lewis' site to find the best (and worst) parcel delivery firms.

Conducted just after the Christmas and January Sales peak, the poll asked people to rate the performance of all the major UK delivery firms, based on their own experiences with each company over the past year.

Another big year count for the last days of the Christmas jumpers - the APC network presented 19 staff from its Cannock depot with awards for their long service and dedication to the company.

The employees – who encompass a variety of roles – have a combined total of 240 years at the 25 year-old company, with awards being presented for 10, 15 or 20 years’ service.

DfT, Secretary of state for transport, Grant Shapps,

Whether you’re making deliveries, commuting to work or travelling on a family getaway, we want that journey to be as green and environmentally friendly as possible.

New funding will help encourage innovative technology using today’s waste to power tomorrow’s green transport revolution, helping us reach a cleaner and greener future.

Date for the next TfL LoCITY, clean air van group is Feb 11th, all van operators welcome.

Express Couriers dressed for Christmas

Express sector delivers a bumper Peak under the 2019 Christmas Tree.

IOC chairman Carl Lomas with chief executive Tracey Worth wish the express final mile, last mile sector a Merry Christmas,

They have compiled their favourite Christmas jumper team photos - from APC to CitySprint, Dash elves to Clipper Christmas and more; take a look in the gallery below.

Peak 2019 has seen figures up 15% and more, well done the sector for a successful peak delivery season!

 

New Environment Bill in Queen’s speech - Manchester calls for government clarity on Clean Air funding...

Following the announcement of a new Environment Bill in the Queen’s speech, Greater Manchester authorities today made renewed calls on government to commit funding to the region’s ambitious Clean Air Plan proposals.

While the speech set out that the bill would increase local powers to address air pollution, nine months after Greater Manchester submitted its Clean Air Plan outline business case to government, leaders are still waiting for clarification on two key issues.

 

Final Mile Festive Dates for express courier

Opening Times for Christmas look set to be customer-focused.

Politicians looking to be in the office for Christmas; we expect DfT to announce junior transport ministers Monday.

High Street retail gearing up for Dec 26th Boxing Day sales. IOC asked a selection of fellows for their views on Christmas opening times with the mid-week Christmas and New Year dates.

Not just a day, but a month - Pinch, punch first of the month.

December 1st is Sortation Sunday - December 2nd is Cyber Monday

Toothbrush to TV, Nov 1st to a Black Friday six days later than last and most all of it needs delivering final mile for Cyber Monday, as Excitable Edgar singes the adverts of the partners' Christmas ads for John Lewis to Christmas.

Black Friday next week as Whistl identifies pitfalls and opportunities for online retailers launching subscription services

Whistl has undertaken research with a representative sample of 1000 UK consumers to establish the key points online retailers should consider when launching subscription services.

Melanie Darvall, Director Marketing & Communications, Whistl, said:

Our extensive research shows that it is important for online retailers currently or potentially offering subscription services to understand this complex market of delivering products through the post. There is not a one size fits all approach to this segment of the market. Understanding the dynamics affecting subscriber purchase behaviour is crucial to the ongoing sustainability of using this channel to build market share.

Fifteen hundred quid for electric two-wheel scooters brand new.

Micromobility - IOC at the NEC Birmingham for everything two wheel at the Motorcycle Live bike show.

Electric everywhere, from traditional brands to newcomers on the block, lightweight scooters starting at fifteen hundred quid points to the answer to final mile city density delivery issues.

The new term on the block is PLVs - Powered Light vehicles.  'L zero' L category are the solution to last mile delivery.