Industry news of relevance to Fellows and Members
The prestigious fellows' gowning of the Inst of Couriers takes place at the House of Lords, hosted by President, Lord Peter Hendy. For 2024 there is a life service gold hood waiting; the recipient, who was named at last year's National Courier Awards, is former Yodel Chief Operating Officer Carl Moore. Former Heathrow boss, John Holland-Kaye retired and stepped down as an IOC hon fellow; new Hon fellow for 2024 is Heathrow airport chief of staff Nigel Milton. Nigel will deliver the evening's keynote and will be welcomed by most recent IOC honorary, Vice Chancellor of the University of West London, Peter John.
The key business of the evening is gowning twenty ceremonial fellows; it’s a formidable list, spanning the express logistics sector. An extract includes: HR director at Whistl Louise O'Neil who is in the line, Justin Pegg COO DPD is confirmed. Operations Delivery director Smiths News, John Power is attending. Toll Logistics CEO Allison Lindfield is all set. Evri fellows coming up include Rebekah Ahmadi and Laura Newberry.
A breadth of govt is on the VIP list and will be joined regional bodies from TfL to TfWM. The whole IOC board is attending. Those hon fellows confirmed attending include Traffic Commissioner Sarah Bell and City of London Sherrif Alison Gowman. Former Royal Logistics Corps Brigadier Andy Moffat is also on the list.
Fellows gowning is an express logistics transport network and natter high point of the year. More than quarter of a million final mile vans will be represented in the room.
Fellows' Gowning 2024
high resolution images of the 2024 event are available for download in the photo bank
2023 - Two honorands, TfL commissioner Andy Lord and former Aldermanic Sheriff Alison Gowman. A new President, as Viscount Falkland passes on the mantle to Peter, Lord Hendy of Richmond Hill. Two dozen new fellows are received in line.
2022 – Two honorands, TfL commissioner Andy Byford and head of the DVSA Loveday Ryder – Services to Industry for Trevor Hoyle, a thousand years of service in the ceremonial fellows of 2022.
2018 - John Hayes CBE elected new Vice President, Honorary Fellowship awarded to Leon Daniels. Kate Lester takes Services to Industry hood.
2017 - The honorary gown was awarded to Heathrow boss John Holland-Kaye.
2016 - Fellows hand the gown to their President and recognise eighty years...New TfL boss took honorary fellowship & first-ever honorary associateship for the Army. Viscount, Lord Falkland, celebrating his eighty years...Sixty-four years since Queen Elizabeth II ascended to the throne...TfL boss Mike Brown awarded the hon fellowship, 12 new Fellows were gowned by IOC President Viscount, Lord Falkland.
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IOC Chair, Carl Lomas,
Qualifications are key to our sector, both for compliance and future workforce, from driver front line to management. The IOC have been working closely with FE colleges, Universities, LEPs and DfE/IFA, The IOC have a 4 module workbook pack to accompany the express delivery operative level 2 apprenticeship, candidates are funded by levy. Candidates who complete the workbook on their apprenticeship journey are eligible for associate membership of the IOC.
IOC has two key qualification routes, management & delivery. For management, IOC is working with The University of West London in the Heathrow logistics hot spot and Derby University in the heart of the East Midlands gateway to deliver the first-ever undergraduate degree dedicated to our sector. A level six apprenticeship degree standard passed by the IFA. A level six text book is nearing publication.
There is level two apprenticeship for express operatives, it is free to candidates and funded by levy. The ‘Courier Trailblazer’ was a phase three application and evolved into ‘Trailblazer Express Delivery’, the standard submitted to BIS Nov 2015, live apprenticeship qualification in 2019. A full delivery pack for learners, a four workbook reflective journal portfolio to match the standard went live in 2020, rich in employer operator content. Employer support came from APC to Yodel, nationals from Hermes to DPD to SMEs such as Swift in Liverpool and GLH in London.
Justin Moore, chaired the strong employer group meetings talking Express driver operative at Level two.
We have outstanding contributions from so many employers, nationals, networks and local SMEs. The standard that will set the future qualification for the front line of our sector. It’s a big thank-you all round for everyone who has made this possible. This will be a vocational qualification for our front-line teams delivering at the client face.
IOC uniquely built a full learning delivery pack for the express delivery operative apprenticeship. Built with rich levels of operator content, ‘What is this thing we call Express?’ ‘Parcels larger than letters, smaller than pallets’ ‘Same day, next day schedules.’ ‘POB to empty.’ ‘Safe-guarding age related goods from knives to fireworks.’ The learning delivery pack is formed of four module workbooks, they can be completed in the job environment, interactive learning booklets with interpretation boxes for on the job notes, top tip lines from industry. Knowledge to do the job, skills blocks that follow experience in delivery, behaviour focused on brand, integrity and security at the door.
Ofqual is the official external quality auditor, IOC acting as the sector review body, IOC have built a one hundred question bank for the apprenticeship knowledge test, extensive simulation exercises and a pointer set for the professional discussion module of express delivery operative.
Candidates who complete the IOC work books with an apprenticeship pass qualify for access to associate membership of the IOC.
IOC deliver key note tuition express sector introductions to schools. Explaining the career stairway in logistics. The schools message for the next generation is key, taking the message of our sector as a career path. IOC have worked very closely with further education, FE, from West Thames College GTA at Heathrow to Buxton & Leek with their Skillbase driver training centre in the homeland of former Sec of State for transport Patrick Mcloughlin.
For adults looking at a step into the sector, IOC have worked with DWP Jobcentre Plus to develop a free of charge SWAP, Sector Work Academy Programme targeted at the unemployed entering sortation and express delivery roles.
Copies of sector-relevant standards and qualification documents, including those authored by IoC and other external bodies can be found in the IoC Standards Archive.
IoC is also active in the Education & Training Foundation's Two-Way Street leadership exchange programme - for more details go here
The third President of the Institute of Couriers has been announced at the National Courier Awards Oct 22nd 2024.
The hottest secret in the express sector was revealed at the National Courier Awards, IOC Vice President Sir John Hayes was on stage to reveal that the next President of the IOC will be Lord Patrick McLoughlin - The Rt. Hon. the Lord McLoughlin CH.
Founding President was Viscount, Lord Falkland, he handed the baton to Lord Peter Hendy, Lord Peter took the DfT Ministers role for new Govt this year and stepped down. Oct 22nd all was revealed as the IOC announced the third President of the Institute.
Largest nomination number ever for 2024.
Fifty make shortlisting - bike, van contract and office categories.
Services to industry award expected.
Special ambassadors of our sector to be recognised.
It's time to book your seat and be ready to rattle the clappers.
For 2024, the awards will close with a super hero category and the announcement of new services to industry winner.
Add to all the excitement as awards guests will welcome the new IOC President.
The National Courier Awards are independent and without sponsorship, they recognise everyone in the express final mile sector.
The winners remain a secret until the evening of the awards, winners must be present to be awarded one of the prestigious National Courier Awards. The panel of judges is chaired by Simon Allan-Brooks.
Take a look at the shortlist here
The Superheroes of 2024
IOC CEO, Dr Tracey Worth, ‘I welcome you to join the celebration of the 28th year of these annual independent national awards, ‘It is simply amazing'. Resilience is the backbone of our industry, from two-wheel to the ever-changing technology used by those who represent this professional and qualified industry. All in the express industry - national, regional organisations large and small, are welcome.’ We return to Drapers' Hall, City of London, there are Curly Wurlys, a gala dinner and the clappers return. Govt departments confirmed to attend include DFT, DFE, DEFRA and DVS. Top tip is the puffin bird will walk the route of parade for an outing with the Lord Mayor of London, Michael Mainelli.
Format remains, a network and natter reception of the whos who of express logistics. The awards will open with corporate awards and then a big focus on individuals, every winner on stage. A final moment of the evening to announce a rare life services to industry fellow is expected. The awards are independent and not sponsored. 2024 sees the largest nomination group ever put forward.
The National Courier Awards recognise the best of the best in the courier industry - from wheels to office, contract and military. A gala evening celebrating excellence from courier companies large and small, regional and national footprint alongside each other in a unique network of all things courier.
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All three Vice Presidents of the Institute of Couriers are former transport ministers. The Institute works closely with DfT, DfE IFA (formerly BIS), DWP, DEFRA and BEIS; From roads to education, parking, clean air and congestion to trailblazer apprenticeships; freight forums with Transport for London, GLA, Leeds and Transport for Greater Manchester. IOC have loose associations with many colleges; FE at Hull to West Thames at Heathrow. IOC has closely engaged with the LEP platforms, particularly those who have identified transport and logistics as a priority. In the Golden Triangle of logistics hot-spots, IOC have helped build the sector strategy from Nottingham through Derby to Leicester. LEP view - the inspirational postcodes; 80% of the UK within four hours of East Midlands airport by road. Peter Richardson, D2N2 LEP former Chair.
During the Covid-19 crisis, IOC engaged with The College of Policing and National Police Chiefs Council, a copy of the COVID-19-Police-brief-in-response-to-Coronavirus-Government-Legislation can be found below.
DfE have produced a guide to Trailblazer levy. The guidance and a detailed timetable of further information releases are available on the GOV.UK website here.
The DfE/HMRC draft legislation on levy is now available for comment. For the convenience of members we have a downloadable PDF of the request for comments here.
Copies of sector-relevant standards, including those authored by IoC and other external bodies can be found in the IoC Standards Archive. Simply select a tab below and click through to the documents of interest.
FORS Fleet operator recognition scheme. More focus for vans as scheme achieves four thousand members. IOC chair Carl Lomas sat at the Governance council Oct bringing more van vision to the London standard turned national. FORS passed four thousand members in the last quarter, half of the vehicles are vans, the FORS emblem born in London has become a national representation of fleets working inside the standard to look at workforce, vehicle, compliance and clean air. The very latest standards V4 are published, take a look below, The bar has been raised a little for gold standard and some silver requirements have been passed down to Bronze.
Chief Inspector, Patrick Holdaway, National Business Crime Centre - COVID-19 briefing
Talking to the IOC during Covid-19 this week (3rd April 2020),
The College of Policing and National Police Chiefs Council have produced a briefing in relation to Covid-19, whilst aimed at policing I feel it would be of interest and benefit to fellows business and provide some answers to questions around police powers, particularly in relation to restrictions on movement and gatherings. This updated version is a result of the feedback IOC have been giving me which I have then fed back into policing.
Dowload here
Newly gowned fellows of the Institute of Couriers were guests for the Transport Banquet held at the Mansion House, by kind permission of the Right Honourable the Lord Mayor & Master Carmen, Mark Griffiths. The lavish annual event is an opportunity of highest level networking in transport. The new 2016 IOC fellows welcomed a chance to catch up on the recent IOC heads of industry event, there was much discussion about inner city final mile access for electric cargo bikes & the success of the Express delivery trailblazer submission with BIS. From DPD to CitySprint the talk was all final mile.
Freight in the city - the conference covered politics, from council to LEP, traffic commissioner to town planner. Top level logistics speakers, TfL to TfGM, networks and workshops . Multi-modal distribution parks. Warehouse to wheels.
Former Asda VP Ian Stansfield spoke with passion for solutions to e-retail and final mile. DHL and Clipper looked at consolidation to delivery. Trucks in the sunshine outside, trade show inside and over four hundred guests for the top level summit of pallet to parcel. Topic focus on pre and post consolidation, distribution centers local or regional as online continues to grow beyond expectations.
Ian Wainright (TfL),
Freight is complex, we need to demystify freight, its goods and services, we need to keep it simple. We want each region to work together, Manchester with London, with the Northern Powerhouse.
For all these stories and more go to Freight In The City News
IOC chair Carl Lomas was at Derby University for 2016 logistics week to see student success and logistics excellence. Prof Ming Lim introduced Emily Key who finishes the undergraduate logistics course in Sept to take a role at DHL. 2016 year will see other undergraduates alongside Emily ready for work in the sector of e-retail at the heart of the East Midlands transport hot-spot in the inspirational postcode of the D2N2 LEP.
Pearson are developing new BTECs at level 2 to meet DFE 'Technical Certificate' criteria, to respond to the challenges of new funding priorities by the Government (reducing 19+ funding and increasing funding for apprenticeship and technical, work-preparation qualifications). Warehouse Operative, Supply Chain Operative, Delivery Operative. Learners will typically be aged 16-19 without prior level 2 achievement at this level, but they could also be undertaken by 14-16 alongside more academic study.
The first document describes the design of the new qualifications, the proposed structures and information on the content of the units.
Lisa Smailes, Pearson,
I would very much appreciate IOC fellows input on the short survey (2nd document) and returning by email at your convenience.
Please click here to see the documents Open
Trailblazer apprenticeship - Express delivery courier. The Next step is warehouse hub & level three and four
Last day of January 2016, Gerry Swift at BIS confirmed approval of the Express Delivery Driver standard, subject to some final amendments. IOC Heads of industry meet Feb 26th to debate the assessment and look at the next levels.
Train the trainer conference at RTITB in the West Midlands looked at the answer. A full-house event of hauliers, trainers, awarding bodies and a traffic commissioner.
Trailblazer qualifications are headlining the transport news, both LGV and Express delivery courier, but who trains the trainers? To teach someone to drive a car you have to be a qualified instructor. There has long been discomfort in the heavy sector that no such qualification is needed in the truck world; the DVSA has a register but you don’t have to be on it and you don’t need any training qualification to teach truck drivers their driving skills.
RTITB launched their truck driver trainer standard in Telford. Carl Lomas, IOC chair, attended what was a big turnout. Hauliers, training providers, a traffic commissioner and awarding bodies were greeted with a display of heavy haulage from a yard full of MAN Iveco and Scania trucks.
Express delivery / courier trailblazer apprenticeship standard has been authorised by BIS at level 2, level 3 and 4 is on the starting grid and framework assessment design has begun.
IOC Tracey Worth met up with UPS at the recent RTITB train-the-trainer conference in the West Midlands to understand the system that leads to a high quality delivery in the express sector. Tracey had the discussion with Gary Swift and Andrew Louden who leads the UPS driver training for UPS UK, based in Tamworth, Midlands.
Fellows hand the gown to their president and recognise eighty years...New TfL boss takes honorary fellowship & first-ever honorary associateship for the Army.
Viscount, Lord Falkland, celebrating his eighty years...Sixty-four years since Queen Elizabeth II ascended to the throne...eleven new Fellows were gowned by IOC President Viscount, Lord Falkland.
Viscount Falkland President IoC. Courier, express delivery, a truly expanding and evolving sector. It has been a great pleasure to gown the 2016 ceremonial fellows of the Institute this evening. The express delivery and courier sector is evolving and to do so in the most professional manner.
© 2024 Institute of Couriers