Standards for Apprenticeships
L2 to L6 standards documents
Delivery material
Guidance for delivering the qualifications
EQA
External Quality Assurance
Qualifications in the Express Logistics sector
IOC Chair, Carl Lomas,
Qualifications are key to our sector, both for compliance and future workforce, from driver front line to management. The IOC have been working closely with FE colleges, Universities, LEPs and DfE/IFA, The IOC have a 4 module workbook pack to accompany the express delivery operative level 2 apprenticeship, candidates are funded by levy. Candidates who complete the workbook on their apprenticeship journey are eligible for associate membership of the IOC.
A degree in Express logistics for next generation managers
IOC has two key qualification routes, management & delivery. For management, IOC is working with The University of West London in the Heathrow logistics hot spot and Derby University in the heart of the East Midlands gateway to deliver the first-ever undergraduate degree dedicated to our sector. A level six apprenticeship degree standard passed by the IFA. A level six text book is nearing publication.
An apprenticeship for sortation operatives ST0753
The very latest apprenticeship in Express was published in Nov 2021 for sortation operatives, focused on those working in the sortation hub, depot. IOC worked with operators to build a training plan for this new apprenticeship and a textbook for candidates to use during the 12 months of the course. The textbook begins with ‘what is this thing we call Express?’ the four streams of mail, parcel, food and meal, all delivery to door. Chapters follow a similar path to packages and parcels, early chapters look at goods delivered, then loaded to belt sort, moving to chute, sorting and separated to outbound final mile. There is a chapter on mail licencing and compliance in final mile. A chapter on security looks at threat and theft of parcel. A chapter looks at sort errors, belt failure, chute error, dealing with jams and later looking at maintenance.
An apprenticeship for Express operatives
There is level two apprenticeship for express operatives, it is free to candidates and funded by levy. The ‘Courier Trailblazer’ was a phase three application and evolved into ‘Trailblazer Express Delivery’, the standard submitted to BIS Nov 2015, live apprenticeship qualification in 2019. A full delivery pack for learners, a four workbook reflective journal portfolio to match the standard went live in 2020, rich in employer operator content. Employer support came from APC to Yodel, nationals from Hermes to DPD to SMEs such as Swift in Liverpool and GLH in London.
Justin Moore, chaired the strong employer group meetings talking Express driver operative at Level two.
We have outstanding contributions from so many employers, nationals, networks and local SMEs. The standard that will set the future qualification for the front line of our sector. It’s a big thank-you all round for everyone who has made this possible. This will be a vocational qualification for our front-line teams delivering at the client face.
Workbook modules for the apprenticeship level two, ‘Express delivery operative.'
IOC uniquely built a full learning delivery pack for the express delivery operative apprenticeship. Built with rich levels of operator content, ‘What is this thing we call Express?’ ‘Parcels larger than letters, smaller than pallets’ ‘Same day, next day schedules.’ ‘POB to empty.’ ‘Safe-guarding age related goods from knives to fireworks.’ The learning delivery pack is formed of four module workbooks, they can be completed in the job environment, interactive learning booklets with interpretation boxes for on the job notes, top tip lines from industry. Knowledge to do the job, skills blocks that follow experience in delivery, behaviour focused on brand, integrity and security at the door.
IOC acting EQA for DFT IFA
Ofqual is the official external quality auditor, IOC acting as the sector review body, IOC have built a one hundred question bank for the apprenticeship knowledge test, extensive simulation exercises and a pointer set for the professional discussion module of express delivery operative.
Going beyond the standard for express delivery operative apprenticeship
Candidates who complete the IOC work books with an apprenticeship pass qualify for access to associate membership of the IOC.
Message to schools
IOC deliver key note tuition express sector introductions to schools. Explaining the career stairway in logistics. The schools message for the next generation is key, taking the message of our sector as a career path. IOC have worked very closely with further education, FE, from West Thames College GTA at Heathrow to Buxton & Leek with their Skillbase driver training centre in the homeland of former Sec of State for transport Patrick Mcloughlin.
Jobcentre Plus – SWAP - ‘What is this thing we call express logistics?’
For adults looking at a step into the sector, IOC have worked with DWP Jobcentre Plus to develop a free of charge SWAP, Sector Work Academy Programme targeted at the unemployed entering sortation and express delivery roles.
Latest hot off the press news flash items can be found below.
Over a thousand years of service to last mile Express sector.
Two honorands– a pair of apprentices – services to industry and a thousand years of CV rainbow.
Friday was IOC Fellows' ceremonial gowning – Feb 25th 2022.
Meet the ceremonial fellows of the 2022 Institute of Couriers fellows gowning.
Two honorands, a life services and 30 gowned to make a 'millennium' of the express final mile, last mile logistics sector.
Fellows gowned of the Institute represented Govt Stakeholder of critical infrastructure for key worker delivery to the door.
A rainbow of sector colours from national to regional and SME.
Ceremonial gowning hosted by the IOC President, Viscount Lord Falkland takes place once a year, 2022 was two years in the making for lockdown.
Education and latest apprenticeships at the heart of the key notes, best practice and next generation as the new formed order for the formal photo of hoods.
Meet the fellows with a summary of their backgrounds below, it’s a 'millennium' of years of contribution for 2022.
House of Lords terrace packed full for double decades of the Millennium
IOC President steps to Emeritus with a Golden ticket.
Road safety and education mark 2020 Double honorary fellows.
Sector signs Race Charter.
2020 IOC Fellows' Gowning, a family of fellows.
Two Honorands, a life services award, twenty fellows, and a military associate.
Last mile, final mile, express courier sector in force for Friday Feb 28th Institute of Couriers ceremonial gowning at the House of Lords. Sold out full house, express couriers event of the year for final mile.
Lord Falkland, President of the Institute of Couriers in a rousing step to Emeritus receives a golden ticket.
2020 IOC Fellows' Gowning, a family of fellows.
Two Honorands, a Life Services award, twenty fellows and a military associate.
A golden ticket for an Emeritus President.
The 2020 IOC ceremonial fellows' gowning enjoyed worldwide networking to catch up with fellows, friends and industry.
Guests talked down-under electric from Bob Black's latest thousand EVS at Australia Post to Madrid sustainable cities and Dutch NL Post with Tiemen Van Bruggen and this week's news of almost a hundred Royal Mail electric vans for Mount Pleasant SO.
House of Lords terrace packed full in post Feb heatwave
IOC Fellows' Gowning has full house Hon fellows turnout
Youngest fellow ever in the 2019 dozen, family of final mile.
Hottest Feb on record filled the outside terrace of the House of Lords with fellows of the Institute of Couriers for the March 1st sold out full house express delivery event of the year.
Institute of Couriers 2019 fellows' gowning, a life services hood & a new hon fellow to make the twelve ceremonial fellows for 2019 in a year that saw the youngest fellow ever elected to the institute, Scott King, age 24, CitySprint. Welcomed by Viscount, Lord Falkland, president of the Institute of Couriers in a rousing speech of engagement.
IOC Fellows' Gowning. Friday March 1st 2019 - a full house Hon fellows turnout.
The 2019 dozen join family of final mile.
Sold out full house network event of the year for final mile, last mile House of Lords event. Institute of Couriers 2019 fellows' gowning, a life services hood & a new hon fellow to make the twelve ceremonial fellows 2019. Key note by TfL boss commissioner Mike Brown MVO for the Sixty-seventh year since Queen Elizabeth II ascended to the throne.
Viscount Falkland, ceremonially gowning twelve fellows of the IOC on the terrace of the House of Lords.
Institute of Couriers House of Lords New Fellows' Gowning 2018.
Sixty-six years since Queen Elizabeth II ascended to the throne, 200 guests, a new Vice President; former minister John Hayes CBE joined Steve Norris and David Jamieson as a Vice President. Twelve fellows of the IoC were ceremonially gowned by Viscount, Lord Falkland on the terrace of the Lords via Black Rod's gate. Guests from DfT DWP and DfE amongst TfL and TfGM with the Master Carmen.
The 2018 Honorary Fellow was surface transport guru Leon Daniels. Professor Ming Lim was elected IOC chair for Asia group for the IOC.
Services to industry winners, Jeffrey Ritterband, Kevin Grey & Justin Moore joined Lord Falkland as Kate Lester of Diamond Logistics was honoured with her services to industry hood.
SSgt Shaun Stevenson 29 Regiment RLC took honorary Associate Membership from his National Courier Award. Lt Col Dave Miller RLC joined Lord Falkland and Lt Col Jane Hunter to present the award.
Girl Power in the line as IOC CEO Tracey Worth closed the 2018 line calling Carole Walker boss of Hermes for a 2018 fellows hood. CitySprint director, Gerard Keenan & Addison Lee head of courier, Kevin Valentine joined Tony Mannix from Clipper and Graham Thomas from Ocado to take 2018 hoods. Jason Gowan Diamond Logistics, Tiemen van Bruggen, Post NL – Dutch Post, Michael Spence Swift Group & Nick Cusworth for APC formed part of the 2018 dozen ceremonial hoods. Existing fellows took line in tradition to welcome the new twelve. 2018 looks a year to remember as Express numbers continue their explosion and top talk from the top players was at the fingertips in the network event of final mile, courier and express for 2018.
Honorary Fellows of the IOC present included Sir Peter Hendy, chairman Network Rail, Vice Chancellor of the University of Staffordshire, Prof. Liz Barnes and Traffic Commissioner Sarah Bell. The Master Carmen was present, LMU Dean Prof. Simon Jones Dean of Guildhall School of Business alongside DfT, DfE & DWP officials making a transport and trailblazer and compliance showcase for express and courier.
Institute of Couriers House of Lords New Fellows' Gowning 2018.
Sixty-six years since Queen Elizabeth II ascended to the throne, 200 guests, a new Vice President; former minister John Hayes CBE joined Steve Norris and David Jamieson as a Vice President. Twelve fellows of the IoC were ceremonially gowned by Viscount, Lord Falkland on the terrace of the Lords via Black Rod's gate. Guests from DfT DWP and DfE amongst TfL and TfGM with the Master Carmen.
The 2018 Honorary Fellow was surface transport guru Leon Daniels. Professor Ming Lim was elected IOC chair for Asia group for the IOC.
Services to industry winners, Jeffrey Ritterband, Kevin Grey & Justin Moore joined Lord Falkland as Kate Lester of Diamond Logistics was honoured with her services to industry hood.
SSgt Shaun Stevenson 29 Regiment RLC took honorary Associate Membership from his National Courier Award. Lt Col Dave Miller RLC joined Lord Falkland and Lt Col Jane Hunter to present the award.
Girl Power in the line as IOC CEO Tracey Worth closed the 2018 line calling Carole Walker boss of Hermes for a 2018 fellows hood. CitySprint director, Gerard Keenan & Addison Lee head of courier, Kevin Valentine joined Tony Mannix from Clipper and Graham Thomas from Ocado to take 2018 hoods. Jason Gowan Diamond Logistics, Tiemen Van Bruggen, Post NL – Dutch Post, Michael Spence Swift Group & Nick Cusworth for APC formed part of the 2018 dozen ceremonial hoods. Existing fellows took line in tradition to welcome the new twelve. 2018 looks a year to remember as Express numbers continue their explosion and top talk from the top players was at the fingertips in the network event of final mile, courier and express for 2018.
Honorary Fellows of the IOC present included Sir Peter Hendy, chairman Network Rail, Vice Chancellor of the University of Staffordshire, Prof. Liz Barnes and Traffic Commissioner Sarah Bell. The Master Carmen was present, LMU Dean Prof. Simon Jones Dean of Guildhall School of Business alongside DfT, DfE & DWP officials making a transport and trailblazer and compliance showcase for express and courier.
© 2024 Institute of Couriers