News

News (1277)

Industry news of relevance to Fellows and Members

IoC news

IoC news (1049)

Industry news of relevance to Fellows and Members

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IoC news - Fellows Gowning

IoC news - Fellows Gowning (22)

Inst of Couriers Fellows' Gowning event Feb 29th 2024

Ceremonial gowning of IOC fellows 2024

IOC announce Heathrow Airport Chief of Staff Nigel Milton as honorary fellow for 2024 - delivered Fellows' Gowning keynote.

2024 news feb nigel milton heathrow hon fellow

The prestigious fellows' gowning of the Inst of Couriers takes place at the House of Lords, hosted by President, Lord Peter Hendy. For 2024 there is a life service gold hood waiting; the recipient, who was named at last year's National Courier Awards, is former Yodel Chief Operating Officer Carl Moore. Former Heathrow boss, John Holland-Kaye retired and stepped down as an IOC hon fellow; new Hon fellow for 2024 is Heathrow airport chief of staff Nigel Milton. Nigel will deliver the evening's keynote and will be welcomed by most recent IOC honorary, Vice Chancellor of the University of West London, Peter John.

The key business of the evening is gowning twenty ceremonial fellows; it’s a formidable list, spanning the express logistics sector. An extract includes: HR director at Whistl Louise O'Neil who is in the line, Justin Pegg COO DPD is confirmed. Operations Delivery director Smiths News, John Power is attending. Toll Logistics CEO Allison Lindfield is all set. Evri fellows coming up include Rebekah Ahmadi and Laura Newberry.

A breadth of govt is on the VIP list and will be joined regional bodies from TfL to TfWM. The whole IOC board is attending. Those hon fellows confirmed attending include Traffic Commissioner Sarah Bell and City of London Sherrif Alison Gowman. Former Royal Logistics Corps Brigadier Andy Moffat is also on the list.

Fellows gowning is an express logistics transport network and natter high point of the year. More than quarter of a million final mile vans will be represented in the room.

 

2023 news mar gowning group 01

 Fellows' Gowning 2024

 

high resolution images of the 2024 event are available for download in the photo bank

 

 

 Hierarchy of the IoC Mar 2024 1368x1292

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2023 - Two honorands, TfL commissioner Andy Lord and former Aldermanic Sheriff Alison Gowman. A new President, as Viscount Falkland passes on the mantle to Peter, Lord Hendy of Richmond Hill. Two dozen new fellows are received in line.

2022 – Two honorands, TfL commissioner Andy Byford and head of the DVSA Loveday Ryder – Services to Industry for Trevor Hoyle, a thousand years of service in the ceremonial fellows of 2022.

2018 - John Hayes CBE elected new Vice President, Honorary Fellowship awarded to Leon Daniels. Kate Lester takes  Services to Industry hood.

2017 - The honorary gown was awarded to Heathrow boss John Holland-Kaye.

2016 - Fellows hand the gown to their President and recognise eighty years...New TfL boss took honorary fellowship & first-ever honorary associateship for the Army. Viscount, Lord Falkland, celebrating his eighty years...Sixty-four years since Queen Elizabeth II ascended to the throne...TfL boss Mike Brown awarded the hon fellowship, 12 new Fellows were gowned by IOC President Viscount, Lord Falkland.

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IoC Qualifications

IoC Qualifications (44)

Qualifications in the Express Logistics sector

IOC Chair, Carl Lomas,

Qualifications are key to our sector, both for compliance and future workforce, from driver front line to management. The IOC have been working closely with FE colleges, Universities, LEPs and DfE/IFA, The IOC have a 4 module workbook pack to accompany the express delivery operative level 2 apprenticeship, candidates are funded by levy. Candidates who complete the workbook on their apprenticeship journey are eligible for associate membership of the IOC.

 

A degree in Express logistics for next generation managers

IOC has two key qualification routes, management & delivery. For management, IOC is working with The University of West London in the Heathrow logistics hot spot and Derby University in the heart of the East Midlands gateway to deliver the first-ever undergraduate degree dedicated to our sector. A level six apprenticeship degree standard passed by the IFA. A level six text book is nearing publication.

An apprenticeship for Express operatives

There is level two apprenticeship for express operatives, it is free to candidates and funded by levy. The ‘Courier Trailblazer’ was a phase three application and evolved into ‘Trailblazer Express Delivery’, the standard submitted to BIS Nov 2015, live apprenticeship qualification in 2019. A full delivery pack for learners, a four workbook reflective journal portfolio to match the standard went live in 2020, rich in employer operator content. Employer support came from APC to Yodel, nationals from Hermes to DPD to SMEs such as Swift in Liverpool and GLH in London.

Justin Moore, chaired the strong employer group meetings talking Express driver operative at Level two.

We have outstanding contributions from so many employers, nationals, networks and local SMEs. The standard that will set the future qualification for the front line of our sector. It’s a big thank-you all round for everyone who has made this possible. This will be a vocational qualification for our front-line teams delivering at the client face.

 

Workbook modules for the apprenticeship level two, ‘Express delivery operative.'

IOC uniquely built a full learning delivery pack for the express delivery operative apprenticeship. Built with rich levels of operator content, ‘What is this thing we call Express?’ ‘Parcels larger than letters, smaller than pallets’ ‘Same day, next day schedules.’ ‘POB to empty.’ ‘Safe-guarding age related goods from knives to fireworks.’ The learning delivery pack is formed of four module workbooks, they can be completed in the job environment, interactive learning booklets with interpretation boxes for on the job notes, top tip lines from industry. Knowledge to do the job, skills blocks that follow experience in delivery, behaviour focused on brand, integrity and security at the door.

 

IOC acting EQA for DFT IFA

Ofqual is the official external quality auditor, IOC acting as the sector review body, IOC have built a one hundred question bank for the apprenticeship knowledge test, extensive simulation exercises and a pointer set for the professional discussion module of express delivery operative.

 

Going beyond the standard for express delivery operative apprenticeship

Candidates who complete the IOC work books with an apprenticeship pass qualify for access to associate membership of the IOC.

 

Message to schools

IOC deliver key note tuition express sector introductions to schools. Explaining the career stairway in logistics. The schools message for the next generation is key, taking the message of our sector as a career path. IOC have worked very closely with further education, FE, from West Thames College GTA at Heathrow to Buxton & Leek with their Skillbase driver training centre in the homeland of former Sec of State for transport Patrick Mcloughlin.

 

Jobcentre Plus – SWAP - ‘What is this thing we call express logistics?’

For adults looking at a step into the sector, IOC have worked with DWP Jobcentre Plus to develop a free of charge SWAP, Sector Work Academy Programme targeted at the unemployed entering sortation and express delivery roles.

 

 

Copies of sector-relevant standards and qualification documents, including those authored by IoC and other external bodies can be found in the IoC Standards Archive.

IoC is also active in the Education & Training Foundation's Two-Way Street leadership exchange programme - for more details go here

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IoC National Courier Awards

IoC National Courier Awards (156)

 

The third President of the Institute of Couriers has been announced at the National Courier Awards Oct 22nd 2024.

 2024 news oct vp sir john hayes to announce next ioc president

The hottest secret in the express sector was revealed at the National Courier Awards, IOC Vice President Sir John Hayes was on stage to reveal that the next President of the IOC will be Lord Patrick McLoughlin - The Rt. Hon. the Lord McLoughlin CH.

 

Founding President was Viscount, Lord Falkland, he handed the baton to Lord Peter Hendy, Lord Peter took the DfT Ministers role for new Govt this year and stepped down. Oct 22nd all was revealed as the IOC announced the third President of the Institute.

Countdown to National Courier Awards

Largest nomination number ever for 2024.

Fifty make shortlisting - bike, van contract and office categories.

Services to industry award expected.

Special ambassadors of our sector to be recognised.

It's time to book your seat and be ready to rattle the clappers.

For 2024, the awards will close with a super hero category and the announcement of new services to industry winner.

Add to all the excitement as awards guests will welcome the new IOC President.

The National Courier Awards are independent and without sponsorship, they recognise everyone in the express final mile sector.

The winners remain a secret until the evening of the awards, winners must be present to be awarded one of the prestigious National Courier Awards. The panel of judges is chaired by Simon Allan-Brooks.

Take a look at the shortlist here

 2024 news oct nca individual shortlist announced

The Superheroes of 2024

IOC CEO, Dr Tracey Worth, ‘I welcome you to join the celebration of the 28th year of these annual independent national awards, ‘It is simply amazing'. Resilience is the backbone of our industry, from two-wheel to the ever-changing technology used by those who represent this professional and qualified industry. All in the express industry - national, regional organisations large and small, are welcome.’ We return to Drapers' Hall, City of London, there are Curly Wurlys, a gala dinner and the clappers return. Govt departments confirmed to attend include DFT, DFE, DEFRA and DVS. Top tip is the puffin bird will walk the route of parade for an outing with the Lord Mayor of London, Michael Mainelli.

Format remains, a network and natter reception of the whos who of express logistics. The awards will open with corporate awards and then a big focus on individuals, every winner on stage. A final moment of the evening to announce a rare life services to industry fellow is expected. The awards are independent and not sponsored. 2024 sees the largest nomination group ever put forward.

 

 

NCA Logo Blue 256The National Courier Awards recognise the best of the best in the courier industry - from wheels to office, contract and military. A gala evening celebrating excellence from courier companies large and small, regional and national footprint alongside each other in a unique network of all things courier.

 

Join the conversation at #natcourierawards

   

 

 

 

 

 

 

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IoC & Government

IoC & Government (0)

IOC & Government

All three Vice Presidents of the Institute of Couriers are former transport ministers. The Institute works closely with DfT, DfE IFA (formerly BIS), DWP, DEFRA and BEIS; From roads to education, parking, clean air and congestion to trailblazer apprenticeships; freight forums with Transport for London, GLA, Leeds and Transport for Greater Manchester. IOC have loose associations with many colleges; FE at Hull to West Thames at Heathrow. IOC has closely engaged with the LEP platforms, particularly those who have identified transport and logistics as a priority. In the Golden Triangle of logistics hot-spots, IOC have helped build the sector strategy from Nottingham through Derby to Leicester. LEP view - the inspirational postcodes; 80% of the UK within four hours of East Midlands airport by road. Peter Richardson, D2N2 LEP former Chair.

During the Covid-19 crisis, IOC engaged with The College of Policing and National Police Chiefs Council, a copy of the COVID-19-Police-brief-in-response-to-Coronavirus-Government-Legislation can be found below.

DfE have produced a guide to Trailblazer levy. The guidance and a detailed timetable of further information releases are available on the GOV.UK website here.

The DfE/HMRC draft legislation on levy is now available for comment. For the convenience of members we have a downloadable PDF of the request for comments here.

Copies of sector-relevant standards, including those authored by IoC and other external bodies can be found in the IoC Standards Archive. Simply select a tab below and click through to the documents of interest.

FORS – IOC chair Carl Lomas takes governance role.

FORS Fleet operator recognition scheme. More focus for vans as scheme achieves four thousand members. IOC chair Carl Lomas sat at the Governance council Oct bringing more van vision to the London standard turned national. FORS passed four thousand members in the last quarter, half of the vehicles are vans, the FORS emblem born in London has become a national representation of fleets working inside the standard to look at workforce, vehicle, compliance and clean air. The very latest standards V4 are published, take a look below, The bar has been raised a little for gold standard and some silver requirements have been passed down to Bronze.

 

Chief Inspector, Patrick Holdaway, National Business Crime Centre - COVID-19 briefing

Talking to the IOC during Covid-19 this week (3rd April 2020),

The College of Policing and National Police Chiefs Council have produced a briefing in relation to Covid-19, whilst aimed at policing I feel it would be of interest and benefit to fellows business and provide some answers to questions around police powers, particularly in relation to restrictions on movement and gatherings.   This updated version is a result of the feedback IOC have been giving me which I have then fed back into policing.

 

Dowload here

 

DfT

Senior Traffic Commissioner's Guidance  Reported road casualties 2015 Reported road casualties 2016

LEPs

Sector Action Plans Two-Way Street leadership exchange 

MCIA

Documents produced by the Motor Cycle Industry Association

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Mike Baker Clydesdale (IOC Heads of industry speaker) reports the numbers exclusively for IOC...

Since the start of 2014, the industry benchmark for wholesale diesel prices, ULSD10, fell from around 50p per litre and hit a low point 12 months ago in January 2015 of around 26p. The price soon recovered to around 35p at the start of summer 2015, before falling by over half to a new low of around just 15p per litre in January 2016 due to ongoing concerns about oversupply and a gloomy start to the year in terms of global economic confidence.

These fuel price decreases have been so significant that there has been speculation that the Chancellor may look to cash in by increasing fuel duty to above the current rate of 57.95p per litre. Whether this will eventuate given that motorists have only recently started paying less than a pound per litre on supermarket forecourts remains to be seen.

 

Cycle solutions for the final mile, Richard Armitage FCILT

e-Retail explosion seeks solutions to final mile. Population growth, demand for home delivery, inner city air quality, congested roads all seem to fit two wheel cycle, powered by pedal or electric.

There is nothing new about cycle couriers; during the eighties a motorbike courier who lost their licence for too many speeding points often reverted to leg power and added pedestrian zones and cut through paved areas to their street knowledge to complete deliveries in ever more concentrated zones of the inner city by pedal bike.

The cycle courier today is a green icon for client, brand and courier company; the further win is legal access to pedestrian zones, inner city areas of high density retail mix not accessible to fuelled vehicles.

 

DPD has been listed in the prestigious Sunday Times ‘Best Big Companies to Work For’ list for the first time, it has been confirmed. The company will feature in the top 25 when the full list is revealed at the Best Companies awards celebration in London  on Thursday 25th February.

The Sunday Times 'Best Companies’ list celebrates excellence in workplace engagement and is widely acknowledged as the most searching and extensive research into employee engagement carried out in the UK. Lists are compiled based on employee opinions on how the company; supports wellbeing in the workplace, gives something back to society, shows strong leadership and teaming, provides opportunities for personal growth, and offers fair pay and benefits. Only the organisations with the highest level of overall employee engagement qualify for the 'Best Companies to Work For’ list.

Friday 29th January,  BIS confirming approval of the Express Delivery Driver standard, subject to some final amendments.

Gerry Swift, Standards Development Team. BIS/DfE Apprenticeships Unit

Congratulations on having the standard approved and many thanks to you and the rest of the group for all your hard work on this.’

 

IOC Chairman Carl Lomas comments

This is a great step for our future workforce in express delivery and courier, Justin Moore City Sprint chaired the employer group meetings, outstanding contributions from so many employers, nationals, networks and local SMEs. The standard that will set the future qualification for our sector. It’s a big thank-you all round for everyone who has made this possible. Broad input came in from the LEP teams D2N2, LLEP, SEMLEP, NLEP and more with education advice and support from Universities including Derby, SHU and LMU. This will be a vocational qualification for our front-line teams delivering at the client face.

First emails following the Friday afternoon news...

Patrick Gallagher, CitySprint, ‘Great news, congratulations.’ Alastair Brooks Manchester college, ‘Fantastic news, congratulations.’ Sarah Maddox, UK Mail. ‘Great news.’ Sharon Davies, DHL, ‘Well done.’ Elaine Harris, Action Express, ‘Fantastic’. Marjorie Semple, principle West Thames college Heathrow, ‘Fantastic news – well done for getting that through.’  Stephen Ram Kissun, AELP. ‘Well done looks very promising to seal of approval from BIS.’ Andrew Lowery TNT, ‘Brilliant  - not every Friday you get a green light like this.’  Patrick Henry, Grimsby ac ‘That's good news well done’. Pierre de Carteret, ‘Congratulations, that is excellent news!’.  Stewart Segal AELP ‘Congratulations.  I am sure it will prove very beneficial for the sector.'

More as they come in...

Jill Godard, Findafuture, ‘Excellent news - well done to you and your team and your industry colleagues. A great start to 2016!’  Professor Rod Dubrow-Marshall Univ Derby, ‘This is really great news’.

Steve May NCDA, Sameday Company, ‘Excellent News, Congratulations, everyone should be applauded for the hard work.’ Lisa Smailes Pearson-Edexcel, ‘That's great news that the standard has now been approved, congratulations!’ Professor Liz Barnes, Deputy VC, Sheffield Hallam Unv, ‘Great news! Well done.’

Ultra Low Emissions TfL launch event  Jan 27th

A snazzy video with a Gnewt Hermes electric final mile delivery van set the scene for a positive exchange on an agenda for a healthier London at the LoCity launch Jan 27th.

Ultra Low Emission is far more than Euro 6, courier vehicles, small and light vans do not yet exist in the general marketplace and the 2020 timeline is racing towards us. IOC welcomed Transport for London's announcement of their January 27th launch event  of LoCITY – a brand new industry-led programme aimed at helping the freight and fleet sector lead the way in improving air quality and reduce carbon emissions.

IoC Chair Carl Lomas was on hand to listen to Mike Brown, new boss of TFL, responsible for 13 million passenger journeys a day.

 

Yodel has appointed former Arriva MD, Mike Cooper as its new chief executive officer. Mike will officially take up the position at the independent parcel carrier on 1 February 2016.

New CEO for Yodel appointed following a successful Christmas peak for Yodel, which saw the national courier award winning carrier handle 22 million parcels between 22 November and 24 December while achieving record customer satisfaction levels reported through the ‘have your say programme.’

Dick Stead, executive chairman of Yodel, said: “We're delighted to welcome Mike Cooper to the team. He has an impressive track record of galvanising people to deliver exceptional results and using consumer insight to drive a great customer experience. Mike will focus us still further on our ever improving service levels and provide impetus to Yodel’s growth ambitions.”.

Prior to joining Yodel, Mike spent nine years at Arriva plc, one of Europe's leading passenger transport providers, where he was deputy CEO and managing director. He also spent five years at easyJet as chief commercial officer, and four years at Thomson Holidays, where he was managing director of the direct sell business.

Exploding e-retail platform in the post Black Friday peak of 2015. It's not all parcels - pallets are going to home delivery. With a shift of pallets from classic B2B, in a recent IOC interview pallet network Pallex reported 30% of deliveries arrived at home address locations. Palletforce reported today central England investment in Staffordshire; 20 million to bring their facility to 50 million pounds, over 650,000 square feet and capacity for 30,000 pallets a night.

 

Deputy Director of the joint DfE/BIS Apprenticeships Unit Jennifer Coupland opened: introduction of the new institute for apprenticeships before key focus - ‘end point assessments’ measuring the assessments, quality and comparability both internally and externally. Event closed with an outline from Mark Froud FSSS (fed for sector skills standards) ‘certificate production by FSSS will be mandatory for all trailblazers’

 

John Lewis has launched a recruitment drive for 60 jobs at the retailer’s third distribution centre to open at Magna Park in Milton Keynes.

e-retail figures for the end of 2015 in the post Black Friday peak were the largest seen. “I’m excited to expand our warehouse team here at Magna Park 3,” said Terry Murphy, director of national distribution centres at John Lewis. “Our third national distribution centre in Milton Keynes is absolutely crucial to ensure a seamless omni-channel experience for our customers, and we’re looking to recruit driven individuals who can manage this process.” This is the third national distribution centre that John Lewis has opened in Milton Keynes – Magna Park 1 opened in 2009 and Magna Park 2 opened in 2016.

Nigel Base of the Society of Motor Manufacturers and Traders writes...

2015 registrations show strength of CV sector

2016 has started at a fast pace that I suspect is likely to continue. Final registration figures for 2015, released today, confirm a record year for vans and robust growth for trucks. This is good news for the industry as the New Year begins in earnest, but it's fair to say the bar is now set high.

 It’s interesting to note the shift towards heavier vehicles in all three main categories; vans, rigid trucks and artics. This trend has been apparent for nearly 20 years, but over the past 12 months there has been a step change. Vehicle users seem to be getting the biggest bang for their buck: the need to increase productivity, driver shortages and access to finance are all contributing to the shift.