NCA 2023

Full report available now

Winners' photos

2023 photos available now

Shortlisters for NCA 2023

First-ever release of the complete awards shortlist

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National Courier Awards Panel of Judges 2023

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First public view of the shortlistings, both corporate and individual

Holding the silver C National Courier awards.

First photo of the panel of judges who sat for the National Courier Awards.

Panel chair Simon Allan-Brookes, ‘It’s a privilege to look over the service and recognition of the best of the best in our express sector.’

The 2023 shortlistings have been made public for both the corporate shortlistings and the individual shortlistings.

Take a look at the best of the best in final mile last mile express delivery.

The National Courier Awards are independent and without sponsorship, they recognise everyone in the express final mile sector. The winners remain a secret until the evening of the awards, winners must be present to be awarded one of the prestigious National Courier Awards.

The panel of judges is chaired by Simon Allan-Brookes. The 2023 panel is made up of, external members, Phil Martin DfT, Charlotte Bosworth CEO Innovate UK, Sue Tilly LLEP & Carl Widdowson DWP. IOC sector chairs, Andy Magromallis & Richard England. Operator members, Justin Moore, Natalie Wainwright & Rob Scott. IOC chair Carl Lomas and IOC CEO Dr Tracey Worth.


National Courier Award shortlisters for 2023

The Institute of Couriers has announced The National Courier Awards shortlisting success.

The nominations are split in two streams, one stream for corporates, a second stream for individuals including drivers, sortation and office.

The individual shortlisters for the National Courier Awards are broken down into five categories for 2023, apprentices, two wheel, four wheel, contract and office.

The nomination headline for each individual is listed below their name.


  Click to open 2023 list

Individual Shortlist  for 2023

Apprentice – Next generation

-CitySprint Ruben Sandu

-TOLL Group Remi Colin


2-Wheels – two-wheelers

Peter Powley Santis Global motorcycle courier

Motorcycle courier - Early or late, rain or shine – always inclined to say yes.


Jaime Santos Santis Global motorcycle courier

Motorcycle Courier – We can set our watch by him. A great relationship with everyone.


4 Wheels

Augustus Afowowe CitySprint Sheffield van courier

Sheffield Van driver - Customer recognition - hits 5/5 stars on Trustpilot


Jess Armstrong DPD Newcastle - Electric Van driver

First-place winner of EV driver of the year for her national brand.


Ian Avery CitySprint Oxford van driver

At delivery found elderly man in distress – found carers detail, waited for ambulance.


Asim Bashir Trax Express Birmingham - APC

100 APC depots vote for driver of the year driver of the year


Ian Bond CitySprint Cambridge Van courier

Ten-year outstanding depot record. Exemplary delivery of national events.


Jack Butler Absolutely London electric van driver PAYE

Level of customer care shines through. A driver who is a customer car exec.


Dean Emerson Van Driver Yodel Coventry

Almost one million parcels delivered. 818 customer support comments


Nigel Hatwood Yodel Coventry Van Driver

35 years - Exceptional performance in the workplace has been nothing short of inspirational.


Alan Hill Yodel Lincoln Van neighbourhood courier

Van driver swaps from four to two wheels in face of extraordinary impact of external event.


Dave Hostler GLH Luton Van Driver

Luton van driver services to UCLH London Medical delivery


Sheyzad Hussain CitySprint Heathrow Electric Van Driver

10 years exceptional dedication. Client says impeccable service.


Tylo Jamieson DB Couriers Manchester Same day van driver

Going above and beyond his duty to save life.


Lucy McGrath CitySprint Plymouth van courier

Van courier responds to panic call from A&E to support oxygen cylinder delivery.


Iain Muir EVRi Blackburn Van driver

Van driver who has become a pillar of his community and 'always goes above and beyond'.


Damien Szysz Absolutely Park Royal Van Driver

Motivated and confident - Go to person communication with new starters on fleet.


Contract Category

Karl Davis CitySprint

Over 200 5* reviews from contract customers.


Ruben Esmera TVS SCS

Profound impact across different sites sharing regional variations of best practice.


Calvin Francis Smiths News

42 years’ service epitomising commitment and dedication. 73 years young.


Scott Hattrill Menzies Distribution

Total focus on the end customer – relationship and partnership.


Malcolm Higgins CitySprint

Library contract support - multiple independent library nominations.


Martin Hilder TVS SCS

Forty years – pivotal moment of brand merger to deliver seamless transition.


Katy Lytton TVS SCS

22 Years – remarkable work ethic – an inspiration to others.


Marcus Pordoy TVS SCS

Monumental impact in new project to match couriers to loads.


Wayne Roberts HBC Logistics

Pivotal asset and adapted the business to expansion and move.


Kai Seymour Santis Global

Brilliant diplomat – future steps in sector - moving to driving lessons for next size vehicle.


Andrew Smith CitySprint

Exemplary satisfaction levels. Contract feedback outstanding reaching 100%


Ronnie Smith Santis Global

He makes it seem easy – developed brilliant relationship with customers.


Office Category

Yomi Akosile eCourier Linkedin Ambassador

Courier ambassador behind the Monday Motivation logistics posts on Linkedin.


Shaun Buchanan TVS SCS Reading Controller

Strong relationship with fleet members – Above and beyond for new hires.


Tracy Costaras Absolutely London Customer Service Manager

During a fire in a building opposite she negotiated road access to depot.


Bryan Duncan Viking Leicester Carrier Manager

Thinking differently to significantly bring down claims.


Mervyn Hayes Absolutely London Same day controller

21 years – Controller who is Life and soul of same day operations.


Andrew Hodgkinson Absolutely Heathrow Operations executive

13 years – Our brand in his blood – never a task too big – Helps anyone.


Dave Hyland CitySprint Home worker Sales support Team

32 years exceptional service excellence – 3 client testimonials


Steve Main Smiths News Swindon

Facilitating a 40% saving in pre-run mileage. Reducing mileage and emissions in the final mile


Kelly Murray Yodel IT Home worker

Writes training material and creates the courier instruction videos.


Bevile Ngilana CitySprint Controller Manchester

Controller working outside the box to resolve issues


Martine Nicholson TVS SCS Glasgow Regional Manager

Turning challenge into opportunity, cross-collaboration, versatility, and stewardship.


Michael Peterson CitySprint Oxford

Delivering the Courier Membership scheme.


Shelly Phillips Santis Global Account Manager

Just gets on with what’s in front of her.


Martin Reaves Ops Manager Courier Company Nationwide

Super busy Nine years of outstanding contribution - Supporting relocation.


Andy Renshaw Viking Logistics operations

20 years - True leader, significant impact with new three-hour window for Ireland.


Laura Rintoul CitySprint Management Accountant Redhill

Courier Pay Administrator, juggling multiple tasks, meticulous detail reference.


Justin Roberts TVS SCS Sales Office

Sales champion and inspiration to all of us.


Jessica Rodriquens CitySprint London

Courier Communications Manager, e-learning video, benefiting the entire business.


Hayley Routledge CitySprint Operations Manager Warwick

Growing the chilled and ambient delivery service for the MOD and transforming it into a national service.


Sophie Scoot Santis Global Accounts

Working Mom – Soaks up the work on a daily basis.


Geoff Small HBC Logistics Customer services representative

Put simply – Our company wouldn’t be the same without him.


Kasia Szpilska CitySprint Bristol Courier Communications Manager

The best customer experience you can imagine and a mentor for her colleagues.


Karen Thompson Reliance Rainham Operations Manager

13 years bringing positive impact to our company.


Carl Walton Yodel Northampton Regional Manager

Courier to Regional Manager – 24 Years - Making team feel like a family.


Carmen Wrighten Viking H&S manager

Customer focused H&S leader generating great H&S culture.


Gobitha Yogeswaran CitySprint London Compliance Officer

Spearheading the development of a revolutionary courier management platform.



IOC announced the corporate shortlisters for 2023

National Courier Awards top three shortlisters in the corporate categories

Corporate awards are for company actions in a variety of categories, It’s a bumper year with three Step Change shortlisters. The most prestigious ‘Step Change’ award is given where a company has brought change to the sector.

There is a green Eco award, a Special Impact award and a road safety award.

Government departments supporting the sector are also shortlisted for special recognition.

A rare life services to sector award is tipped to be handed out at the 2023 National Courier Awards.

  Click to open 2023 list

Corporate Shortlist  for 2023

Nominations bringing step change to the Express sector for 2023

-Parcels to rail by Varamis
-Robots to ten cities by DPD
-Royal Mail drones to Highlands and Islands

Nominations for Eco and Clean Air change for 2023

-Evri for half million EV cargo bike delivery target
-DPD wetlands project with RSPB
-DX with IKEA EV fleet
-O’Donovan – Waste clean air in final mile

Special Corporate Impact awards shortlist for 2023

-Yodel supporting vulnerable customers
-Whistl Homeless connect packs
-Smiths News recycle from delivery

Special recognition shortlist for Govt Depts supporting our sector

-TfL on London EV charging infrastructure
-DfT re-launch Think campaign
-HSE on best practice for shift workers


Teams awards

-Absolutely Lloyds pharmacy project
-GS Couriers APC depot of the year
-Smiths News Gas leak relocation action.




More in this category: NCA 2023 - Individual Awards »

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