CitySprint colleagues are at the heart of what they do, so by articulating and upholding these clear new values, they are confident their teams across the business will be set up for success and will deliver what matters for our customers.

Faye Calland explains, ‘Following the recent reveal of our new Company Purpose, which details why we exist as a business, we are excited to unveil our brand-new Company Values, detailing how we’ll behave to achieve and uphold that purpose.’ ‘These values have been created in collaboration with our colleagues, ensuring we’re unified as a business on what is important to us. Ultimately, they will shape how we act, how we collaborate, how we make decisions – all with our customers, colleagues and suppliers in mind. ‘

Here’s what each value means to Cityprint:-

Honesty - We value facts and measure our performance with simple visible metrics. Integrity and transparency are at the core of everything that we do.

Respect - We create a welcoming, collaborative and inclusive culture. We value debate and encourage feedback from everyone.

Accountability - We take personal accountability to deliver what matters every day. We have clear ownership of our goals, and we make the right things happen.

Caring - We take the time to listen and understand what’s important. We are compassionate and show empathy. We commit to doing business safely and sustainably.

Passion - We celebrate our achievements and recognise our people through our values, believing in ourselves and our teams. We never stop progressing and shaping the delivery service of tomorrow.

Flexibility - We embrace change, challenging ourselves to move quickly, be adaptable and take smart risks. We constantly challenge the status quo to ensure that the business remains flexible and agile.