Xpect Mini covers parcels up to 45cm long and weighing up to 3kg with the Medium service covering parcels up to 90cm long and up to 17kg in weight. The two new services join Yodel’s Xpect Large and Extra-Large options. Yodel’s Xpect service includes full tracking and allows the customer to interact with their delivery preferences with up to seven Inflight options via this service enhancement.

Whistl is the UK’s business parcel broker, and its scalable service enables it to meet the needs of customers ranging from SMEs to larger brands and retailers. Whistl Parcels focuses on larger brands and retailers, while the Parcelhub brand serves SME and mid-market e-commerce operators with a more bespoke service, which benefits from attractive bulk carrier rates which have been secured for both Parcelhub and Whistl Parcels customers.

IOC fellow, Carl Moore, Chief Operations Officer Yodel,

We’re pleased to be partnering with Whistl and Parcelhub to offer our services to their customers after successfully completing a trial period. Yodel has also worked hard to ensure that we can provide a robust delivery service regardless of the size and shape of packages. We look forward to bringing our experience and expertise to this partnership; together we can ensure our SME clients receive the same fantastic service as our larger scale clients.

Steve Marjoram, Managing Director, Parcelhub

Following positive feedback from customers who have trialed the new Yodel small parcels 2-hour delivery slot service, we are delighted to be able to roll it out to both our Parcelhub and Whistl Parcels customers.