IOC Vice President, Sir John Hayes is ready to rattle the clappers for the National Courier Awards on Tuesday. We take a summary look at a shortlister from two wheels, four wheels and office. A two wheeler Phillip McGovern from GLH, Robert ‘Bertie’ Boyle a four wheeler van driver with Yodel Leamington and Andrew Clark, Operations, ten years at Tuffnells Newport working on NHS and Care Home PPE. It’s a nationwide sample of the best of our best. Who wins is top secret, we expect the applause to be loud for our critical infrastructure key workers.
Phillip McGovern - 2-wheels London - GLH - What makes a great courier?
Philip is the answer. 7 years at GLH London, Reliability - Knowledge of the roads - A smile on the face for each and every customer. It sounds simple but it is not easy to sustain. Philip commented, ‘Despite whatever day you are having, it costs nothing to give a smile to the client and go that extra mile. Whatever the result, we will strive for perfection service.’
GLH boss Rob Scott comments, ‘Philip has been providing courier services to GLH for seven years. At first he was a motorbike courier. He then switched to help us explore cargo bike technology being our first rider. We needed somebody who was fit, unfailing and knew the streets of London like the back of his hand and Philip fitted this profile like a glove.’
Robert ‘Bertie’ Boyle. Yodel Leamington. Every season a decorated vehicle.
An ambassador to our sector, Robert Boyle decorates his vans up for all different occasions, epic Halloween pictures were attached to the nomination. A van driver who is highly recognised around the Warwickshire area receiving extensive feedback from customers he delivers to. Robert has many themes to keep his customers happy, Halloween, Christmas, COVID, Mother’s day, Valentine's Day and so much more!!
Andrew Clark, Operations, ten years at Tuffnells Newport.
His friendly nature shines through, even in a pandemic while getting PPE to the NHS. Throughout the pandemic, Andrew helped to ensure the smooth running of operation in a challenging time with a key role in the delivery of vital PPE equipment to the NHS and local care homes. As a result of short-staffing due to COVID, Andrew instinctively recognised the critical nature of the task, ensuring the equipment was delivered on time, ready to provide essential protection for those on the front line.
There is no single winner of a National Courier Award; each year the number varies, but nominations were the biggest ever for this year's 25th anniversary awards. Shortlist groups were big. Votes for 2021 split the shortlisters in two. It’s a bumper year; corporate awards come first for road safety, clean air and step change. Votes off the judges have delivered 7 awards for road and 9 for office.
