Elaine has worked for DPD for over 28 years, joining as a Sales Executive based in the North West, followed by roles of Customer Relationship Manager and Head of CRM before being promoted to the DPD UK senior management team in 2008 as Director of CRM. In 2020, Elaine became Executive Director, Sales, CRM & Customer Services.

Yves Delmas, Chief Operating Officer DPDgroup Europe, commented,

Elaine has had a tremendous career with DPD and has been instrumental in growing our customer portfolio to include some of the most prestigious brands and securing our continued growth, both domestically and internationally. Her passion for ensuring that we put our customers at the heart of everything we do continually improves the customer experience and keeps us striving to deliver the next innovation. Elaine will now continue this success story in the role of CEO, building on the strengths of the senior management team to lead the business to a new chapter, and I wish her every success in her new role.