Yodel has appointed former Arriva MD, Mike Cooper as its new chief executive officer. Mike will officially take up the position at the independent parcel carrier on 1 February 2016.
New CEO for Yodel appointed following a successful Christmas peak for Yodel, which saw the national courier award winning carrier handle 22 million parcels between 22 November and 24 December while achieving record customer satisfaction levels reported through the ‘have your say programme.’
Dick Stead, executive chairman of Yodel, said: “We're delighted to welcome Mike Cooper to the team. He has an impressive track record of galvanising people to deliver exceptional results and using consumer insight to drive a great customer experience. Mike will focus us still further on our ever improving service levels and provide impetus to Yodel’s growth ambitions.”.
Prior to joining Yodel, Mike spent nine years at Arriva plc, one of Europe's leading passenger transport providers, where he was deputy CEO and managing director. He also spent five years at easyJet as chief commercial officer, and four years at Thomson Holidays, where he was managing director of the direct sell business.
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