IoC Qualifications

Qualifications in the Logistics sector

IOC Chair, Carl Lomas,

Qualifications are key to our sector, both for compliance and future workforce, from driver front line to management. The IOC have been working closely with FE colleges, Universities, LEPs and BIS

 

IOC has two key qualification routes, management & delivery. For management, IOC is working with Derby University & London Met University to develop the first ever undergraduate degree dedicated to our sector. For delivery teams IOC are looking at the apprenticeship replacement qualifications with work on an apprenticeship trailblazer for same day and home delivery couriers. The ‘Courier Trailblazer’  was a phase three application and evolved into ‘Trailblazer Express Delivery’, the standard submitted to BIS for Nov 26th 2015, a framework for delivery is in development. Employer support came from APC to Yodel, nationals from UK Mail to SMEs such as Swift in Liverpool and Rush in London. Awarding bodies supporting are Pearson Edexcell and City & Guilds. IOC attends the AELP (association of education and learning provider) sector meetings.

The sector is unique with extensive compliance training and testing, from hazardous goods handling to licence. Driver shortage issues are log jammed around test centres with 12 week diaries for tests (2015). The LEP 2016 European funding may be the next solution to needs around support for the next generation of workforce. The schools message for the next generation is key, taking the message of our sector as a career path. IOC have worked very closely with FE, from West Thames College GTA at Heathrow to Buxton & Leek with their Skillbase driver training centre in the homeland of Sec of State for transport Patrick Mcloughlin.

 

Copies of sector-relevant standards and qualification documents, including those authored by IoC and other external bodies can be found in the IoC Standards Archive.

IoC is also active in the Education & Training Foundation's Two-Way Street leadership exchange programme - for more details go here

IoC Degree

IoC Degree

IOC have input into the foundation degree work that has taken place with Hull College. Universities including Derby & London Met have worked closely with IOC and the sector to develop undergraduate programmes for the sector that will train the next generation of management.

IOC fellows voted unanimously that management CPC should set a foundation corner stone in the undergraduate route, giving candidates every opportunity to participate in management at the earliest opportunity from sandwich work placements.

Private sector training providers such as System and Ingeus offer national entry into the sector, many large logistics companies such as TNT & GIST have their own internal programmes. The sector had a Government skills council, Skill for logistics responsible for qualification development, also a  former National Skills Academy for Logistics.

 

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IoC Trailblazer

IoC Trailblazer

Where do Express Trailblazers fit in Road Based Logistics - Professional Development Stairway (PDS)  ?

Occupations in road transport logistics. Three clear streams, respected and mapped by the former skills council into Heavy transport, Warehouse and Express, mail.

The Professional Development Stairway (PDS) was developed by the sector skills council, Skills for Logistics and later adopted by the Logistics Guild and the National Logistics Academy. It is an excellent signpost to occupations in the sector. It was a job done by and for employers and has gained great respect over the years. Based on the functional and occupational mapping that underpinned National Occupational Standards, it set the framework for the logistics sector’s NVQ/SVQ and QCF qualifications.

PDS provided a comprehensive view of the range of job roles in the transport logistics sector open to employees at all levels. The  levels of PDS and the transfer and progression routes it illustrates provide a route map for any career in logistics from LGV driver to warehouse worker or sortation hub operative, from postal delivery to international logistics director.

Hover over or Touch the stairway below to see the qualifications for each Level

Professional Development Stairway V2

Level 8

PhD or research papers in the sector

Level 7

Degree apprenticeship Express executive manager

Level 6

Degree Apprenticeship Supply chain manager (ST0305)

Degree Apprenticeship Supply Chain Leadership Professional (ST0548)

Level 6 - Express

Degree apprenticeship Express Manager (ST0471)

Undergraduate degree Logistics Transport Manager West London University

Level 5 - Transport

Apprenticeship logistics operations manager

Level 5 - Warehouse

Apprenticeship logistics operations manager

Level 5 - Express

No qualifications are defined

Level 4 - Transport

No qualifications are defined

Level 4 - Warehouse

No qualifications are defined

Level 4 - Express

Apprenticeship Express sortation hub supervisor

Level 3 - Transport

Transport Manager CPC (certificate of professional competence)

Apprenticeship Logistics operations supervisor

Apprenticeship Transport planning technician (ST0336)

Apprenticeship Supply chain practitioner (ST0201) (FMCG)

Level 3 - Warehouse

Apprenticeship Logistics operations supervisor

Apprenticeship Transport planning technician (ST0336)

Apprenticeship Supply chain practitioner (ST0201) (FMCG)

Level 3 - Express

Apprenticeship Express delivery mentor

Level 2 - Transport

Driver CPC (Certificate of Professional Competence)

Apprenticeship LGV Driver (ST0257)

Apprenticeship LGV Traffic Office (ST 0258 pathway)

Apprenticeship LGV Removals (ST0258 pathway)

Level 2 - Warehouse

Apprenticeship Warehouse operative (ST0259)

Level 2 - Express

Apprenticeship Express delivery operative (ST0103)

Apprenticeship Express Sortation hub operative


IoC Chairman Carl Lomas

The sector numbers are exploding and we need a workforce to sustain the quality of our delivery.

Trailblazers apprenticeships look set to form an excellent solution under levy for our sector which is already rich in compliance focused training delivery. Employers want a one stop shop for a full stairway of express qualifications across the UK

IOC has acted as secretary to the express employer group chaired by Justin Moore, CitySprint for the Dept for Education (formerly BIS). Employers across the alphabet have been involved from APC to UK Mail. Originally a phase two submission, the Express delivery Standard was born from courier & re-edited to include walking post for the Royal Mail,  the level two standard was granted in the last days of 2016. An end point assessment developed with Edexcel and the IOC is outlining a framework for delivery. Levy banding funded at six thousand pounds for level two.

Justin Moore CitySprint chaired the strong employer group meetings, Jan 2017 -

We have outstanding contributions from so many employers, nationals, networks and local SMEs. The standard that will set the future qualification for the front line of our sector. It’s a big thank-you all round for everyone who has made this possible.’ ‘This will be a vocational qualification for our front-line teams delivering at the client face.

Broad input for the Express Standards came in from TfL & the LEP teams D2N2, LLEP, SEMLEP, NLEP and more, with education advice and support from AELP & Universities including Derby, SHU and LMU. Employer group vision launched from UCL Institute of Education's Two Way Street projects.

Next step. ( A full stairway of qualifications in Express. )

 

Express delivery Level 2

Operative in express delivery, from walking post to cycle, motorcycle, light & heavy van, or truck. The standard passed in July 2016 and the end point went to final edit July 2017. Originally focused on same day courier the express delivery standard developed through employer group meetings, CitySprint to UK Mail, same day courier to network & overnight. Royal Mail and Whistl focused on post and with further retail input from the likes of Asda and Specsavers the Trailblazer represents all forms of final mile delivery to client, from white goods to food, typically home delivery and with strong customer focus. The Institute of Couriers has mapped the standard for delivery & recognises best practice providers who deliver the training. Links below will take you to the standard, end point and delivery mapping.

Express manager, degree Apprenticeship Level 6

Standard agreed July 2017

The Express employer group has a level six degree apprentice Express manager standard that will be published August 2017 following an EOI with BIS in 2016. Close partners are West London University and Derby, LMU, SHU & MMU are involved, giving wide UK coverage for the qualification for next-generation managers.

Express delivery / sortation hub operator Level 2

Operative in an express sortation , load and unload skills to conveyor belt, packages in cages, sortation routes, automation systems to silos for re loading. (Nothing is stored in Express delivery, a happy warehouse/ hub is empty after the shift, every shift.)

Express delivery / express courier supervisor Level 3

(A driver role where responsibility for package sortation and route allocation takes place, a master/elite driver who spends time in the hub to over see routes and package allocation, but is still likely to hold a delivery allocation, operating in a dual role of delivery and supervision.)

Express delivery / express courier hub manager Level 4

(Supervisor / manager, responsible for route allocations of vehicles, both delivery and collection, working from the hub, managing incoming express delivery packages to volume and delivery timescales in a geographic area. Supervising collection routes into the network and allocating returns loads to the wider network. )

Express strategic manager Level 7

Strategic manager, responsible for multiple sortation and vehicle routing sites. Working toward a masters degree level.

A variety of extra links below take you to standards and end point assessment plans and the delivery frameworks.

Document Links

The Express Delivery Trailblazer Standard at level two is available here

The Express Delivery Operative Apprenticeship Standard Endpoint Assessment Plan is available here (updated 30 Aug 2017) with the current grading scheme here (12 Sep 2017)

Draft delivery Framework for level two is available here (1 Express Delivery module(s) mapped)

Level six degree apprenticeship express manager is available here (v2.8 updated 30 Jun 2017)

Levels two, three and four draft  EOI is available here (v3.5 updated 23 Feb 2017)

Level two Express delivery Sortation hub operator draft EOI is available here ( updated 26 Oct 2017)

Level seven draft Express strategic manager EOI is available here (v3.5 updated 23 Feb 2017)

 

Relevant DfE Skills Funding Agency documents are placed in the Standards Archive here, including...

DfE Skills Funding Agency 1-page checklist: A step-by-step guide to the apprenticeship service

DfE Skills Funding Agency: Finding The right training provider

 

BIS Taylor Report: Employment Status Review Dec 2015

 

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IOC will be taking the express sector message to the review.

Employment, self employment, lifestyle workers and more in the mix as RSA boss Mathew Taylor is set to review in detail the present and future views of employment in England.

Check the 2015 review in the DWP section of the IoC web here

 

What defines a worker in the express sector ? Help answer the Government's Taylor review May 2nd

The express sector must be heard; IOC have called a Heads of Industry meeting for the afternoon of May 2nd in the City of London.

Fellows are asked to set their diary for May and help answer the question: What defines a worker in the express sector?

IoC to undertake an Independent Review and submit an IoC Members' Finding report to the Taylor Review

Background

The Taylor review is to consider how employment practices need to change in order to keep pace with modern business models. The review will consider the implications of new forms of work, driven by digital platforms, for employee rights and responsibilities, employer freedoms and obligations, and our existing regulatory framework surrounding employment.

15% of those working in the UK’s labour market now self-employed. A great proportion of IoC members operate business models that may engage with independent workers or those that could be deemed to work within the ‘gig economy'– short-term, temporary engagement  that is increasingly sought by people through mobile phone apps & other platforms when they want to work. These roles can include driving and delivery.

IoC  - Independent Review Approach

An online survey will be launched week commencing 24th April to all IoC members. In addition, an option will be provided to members for a telephone interview if there are any of the Taylor Review themes (6 themes - detail after Read More) that you want to discuss / capture your views on in more detail.

IoC will also be attending multiple Taylor Review consultation events prior to co-ordinating a final submission report to the Review on our members' response to the key themes of the Taylor Report.

Please take the time for you, or a nominated member of your organisation, to complete the survey or get in contact to arrange a telephone interview with one of the IoC Taylor Review Team.

The IOC will also be holding a Heads of Industry round table meeting on the afternoon of May 2nd in the City of London, call Tracey Worth for your place.

The IoC report will be submitted prior to the 17th May so do not miss your chance to be heard!

Friday 29th January,  BIS confirming approval of the Express Delivery Driver standard, subject to some final amendments.

Gerry Swift, Standards Development Team. BIS/DfE Apprenticeships Unit

Congratulations on having the standard approved and many thanks to you and the rest of the group for all your hard work on this.’

 

IOC Chairman Carl Lomas comments

This is a great step for our future workforce in express delivery and courier, Justin Moore City Sprint chaired the employer group meetings, outstanding contributions from so many employers, nationals, networks and local SMEs. The standard that will set the future qualification for our sector. It’s a big thank-you all round for everyone who has made this possible. Broad input came in from the LEP teams D2N2, LLEP, SEMLEP, NLEP and more with education advice and support from Universities including Derby, SHU and LMU. This will be a vocational qualification for our front-line teams delivering at the client face.

First emails following the Friday afternoon news...

Patrick Gallagher, CitySprint, ‘Great news, congratulations.’ Alastair Brooks Manchester college, ‘Fantastic news, congratulations.’ Sarah Maddox, UK Mail. ‘Great news.’ Sharon Davies, DHL, ‘Well done.’ Elaine Harris, Action Express, ‘Fantastic’. Marjorie Semple, principle West Thames college Heathrow, ‘Fantastic news – well done for getting that through.’  Stephen Ram Kissun, AELP. ‘Well done looks very promising to seal of approval from BIS.’ Andrew Lowery TNT, ‘Brilliant  - not every Friday you get a green light like this.’  Patrick Henry, Grimsby ac ‘That's good news well done’. Pierre de Carteret, ‘Congratulations, that is excellent news!’.  Stewart Segal AELP ‘Congratulations.  I am sure it will prove very beneficial for the sector.'

More as they come in...

Jill Godard, Findafuture, ‘Excellent news - well done to you and your team and your industry colleagues. A great start to 2016!’  Professor Rod Dubrow-Marshall Univ Derby, ‘This is really great news’.

Steve May NCDA, Sameday Company, ‘Excellent News, Congratulations, everyone should be applauded for the hard work.’ Lisa Smailes Pearson-Edexcel, ‘That's great news that the standard has now been approved, congratulations!’ Professor Liz Barnes, Deputy VC, Sheffield Hallam Unv, ‘Great news! Well done.’

Trailblazer employer group chairs teamed up for Lindsay McCurdy's national levy conference at Coventry. Much talk of deadlines and availability of end-point assessments.

Carl Lomas, ‘Express level 2 delivery operative still awaits final editorial clearance, the news may be any day.’

All-in logistics theme, passenger transport, waste management and education from Jo North.

The conference was driven by providers and delivered a wealth of information for employers; how to match employer size to provider size, scale up and work with the digital accounts from levy payments.

What is logistics? How does it fit in the sector, Supply Chain, Transport Logistics and Express. BIS, DfE IfA, like others outside the sector are confused with our terminology.

Supply chain is about purchase, Logistics is about transport, road, rail air and sea. Road is vehicles and storage, Express is about final mile, postcode sortation, mail and final mile delivery.

Mick Jackson from the Skills Council set three clear streams for logistics many years ago for the Sector Stairway, they remain clear today and well signposted. LGV for heavy Transport, Warehouse and Storage and thirdly, Mail, express and courier.

 

 

Next generation managers look set to get their very own qualification for final mile, built by final mile employers. The qualification for the job role has been outlined at degree level for the pending levy to the department of education. This completes a stairway of opportunities for express final mile delivery in the new land of levy that ranges from front line driver to board level strategic manager and includes sortation in the hubs.

Justin Moore comments,

A Stairway of qualifications for our sector as the next generation of workforce evolves.

 

Express Manager Degree Apprenticeship Trailblazer workshop for Express employers sits at Heathrow.

Latest version of standard updated from January one-to-one employer meetings and the Heathrow employer workshop.

Help review the standard before submission on Feb 23

There have been a number of operational one-to-one meetings with employers and workshops north and south leading to the present draft standard, it's not too late to have your say and your input is very welcome to the group. V2 Standard here.

Express Trailblazer chair Justin Moore was at the Heathrow table to talk level six degree apprenticeships for the final mile, home delivery managers of the future.

This is about delivery, express delivery, final mile, delivering to customer chain in an evolving market of client requirements from e-retail.

 

IOC chair and Express employer group secretary Carl Lomas,

Express manager is not about storage, warehouse or supply purchase, this is about fulfilling final mile transport demand to customer for an evolving, new and exploding sector of logistics.

Hosting the workshop, Tracy Aust, Principal West Thames College comments

These trailblazers provide a fantastic opportunity to really meet the needs of one of the fastest growing sectors. From provision at level 2 through to provision at level 6, they offer a career path for those just entering the sector as well as providing opportunities and career progression for those employees that we already have working within the sector. The on-the-job training, provides the perfect mix to earn as you learn!

 

DWP Logistics national team headed by Alex Farkas take a look at Express.

IOC chair Carl Lomas delivered the pineapple presentation to DWP regional managers to showcase exploding figures in Express, home delivery, final mile logistics. Retail shift from high street to home delivery was at the heart of the presentation using IMRG figures explaining trends of workforce move as shoppers changed to internet shop.  Lomas talked Trailblazer from level 2 to 6, a job for life in an emerging sector of logistics as shopping trend moves from high street to e-retail internet shopping and home delivery.

Levy news from Govt in full discussion at Coventry conference hosted by Lindsay McCurdy Oct 27

Lindsay McCurdy put on the levy conference at Coventry days after govt released the first papers on delivery, perfect timescales for a master class in how the HMRC April 2017 levy collections will be delivered by providers for employers, large and small, levy and none levy players all explained. Levy paying employers who spend their pot can then claim 90% subsidy for further training. A full house extravaganza of all things you need for levy, employers and providers getting ready for May 2017 delivery.. Whistl, Tarmac and Stobart amongst the big employer attendees for transport.

 

Academics focus on degree apprenticeship for National Express employers at IOC Heads of Industry – Oct 18th IOD, Pall Mall London SW1   

Academics in strength for round table group focus on Trailblazer degree apprentice at level six at the IOC heads of industry workshop at the IOD, Oct 18th

 

What can be to done to improve logistics operations in Urban Areas?

Sheffield University, Dr Erica Ballantyne urban freight research hosted a round table focus group, Smart technologies, customers, quick turnarounds, reliable availability, safer deliveries, reduced mileage, air quality all featured in the discussions. Stakeholders who are part of and affected by Urban Transport policy and operations engaged the discussions. Tracey Worth for Institute of Couriers reports. The introduction started with moments of quietness to reflect on the issue 'What can be done to improve operations in Urban Areas whilst helping to alleviate current urban transport problems?' Each of three stakeholder table groups focused on how this question affected their area of expertise.

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