Fellows Gowning

Friday 23 Feb 2018

Code of Practice

Evolving from Transport, Taylor & Trailblazer

National Courier Awards 2017

Discover the 2017 NCA winners

Courier Trailblazer

News about the new Express Delivery training standard

Working with Government

A stakeholder in transport policy


News (370)

Industry news of relevance to Fellows and Members

IoC news

IoC news (237)

Industry news of relevance to Fellows and Members

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IoC Qualifications

IoC Qualifications (36)

Qualifications in the Logistics sector

IOC Chair, Carl Lomas,

Qualifications are key to our sector, both for compliance and future workforce, from driver front line to management. The IOC have been working closely with FE colleges, Universities, LEPs and BIS


IOC has two key qualification routes, management & delivery. For management, IOC is working with Derby University & London Met University to develop the first ever undergraduate degree dedicated to our sector. For delivery teams IOC are looking at the apprenticeship replacement qualifications with work on an apprenticeship trailblazer for same day and home delivery couriers. The ‘Courier Trailblazer’  was a phase three application and evolved into ‘Trailblazer Express Delivery’, the standard submitted to BIS for Nov 26th 2015, a framework for delivery is in development. Employer support came from APC to Yodel, nationals from UK Mail to SMEs such as Swift in Liverpool and Rush in London. Awarding bodies supporting are Pearson Edexcell and City & Guilds. IOC attends the AELP (association of education and learning provider) sector meetings.

The sector is unique with extensive compliance training and testing, from hazardous goods handling to licence. Driver shortage issues are log jammed around test centres with 12 week diaries for tests (2015). The LEP 2016 European funding may be the next solution to needs around support for the next generation of workforce. The schools message for the next generation is key, taking the message of our sector as a career path. IOC have worked very closely with FE, from West Thames College GTA at Heathrow to Buxton & Leek with their Skillbase driver training centre in the homeland of Sec of State for transport Patrick Mcloughlin.


Copies of sector-relevant standards and qualification documents, including those authored by IoC and other external bodies can be found in the IoC Standards Archive.

IoC is also active in the Education & Training Foundation's Two-Way Street leadership exchange programme - for more details go here

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IoC National Courier Awards

IoC National Courier Awards (94)

Transport Minister John Hayes set his diary for Oct 17th 2017 to join the IoC at the National Courier Awards 2017 and handed out the courier silver Cs. with best logistics.

It was a double diary date with a round table heads of industry on the same afternoon. A three-T focus, Transport, Trailblazer and Taylor. Heads of industry at the IoD.

A golden gown was awarded for services to industry in the 21st year of the National Courier Awards.

Read on for full coverage...

2017 news sep nca awards trophies


Adrian Smith Swift Logistics, returned to the post of chair of judges. The four key categories remain, two wheels, four wheels, contract and office. The gala evening event was Oct 17th at the Institute of Directors, London SW1

NCA Logo Blue 256The National Courier Awards recognise the best of the best in the courier industry - from wheels to office, contract and military. A gala evening celebrating excellence from courier companies large and small, regional and national footprint alongside each other in a unique network of all things courier.

The 21st National Courier Awards was held at the IoD, Pall Mall, London SW1 on Tuesday October 17th 2017 from 6:30pm.

 The 22nd National Courier Awards will be held at the IoD, Pall Mall, London SW1 on Wednesday October 17th 2018.

Join the conversation at #natcourierawards

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IoC & Government

IoC & Government (0)

IOC & Government

The Institute works closely with DfT, DfE (formerly BIS) & DWP; from roads to education, parking and congestion to trailblazer apprenticeships; freight forums with TfL and TfGM, close associations to many colleges, FE at Hull to West Thames and Heathrow. IOC has closely engaged with the LEP platforms, particularly those who have identified transport and logistics as a priority. In the Golden Triangle of logistics hot-spots, IOC have helped build the sector strategy from Nottingham through Derby to Leicester. The inspirational postcodes, 80% of the UK within four hours of East Midlands airport by road. Peter Richardson, D2N2 LEP Chair, the Inspirational postcode.

DFE (BIS) have produced a guide to Trailblazer levy. The guidance and a detailed timetable of further information releases are available on the GOV.UK website here.

The DfE/HMRC draft legislation on levy is now available for comment. For the convenience of members we have a downloadable PDF of the request for comments here.

Copies of sector-relevant standards, including those authored by IoC and other external bodies can be found in the IoC Standards Archive. Simply select a tab below and click through to the documents of interest.

FORS – IOC chair Carl Lomas takes governance role.

FORS Fleet operator recognition scheme. More focus for vans as scheme achieves four thousand members. IOC chair Carl Lomas sat at the Governance council Oct bringing more van vision to the London standard turned national. FORS passed four thousand members in the last quarter, half of the vehicles are vans, the FORS emblem born in London has become a national representation of fleets working inside the standard to look at workforce, vehicle, compliance and clean air. The very latest standards V4 are published, take a look below, The bar has been raised a little for gold standard and some silver requirements have been passed down to Bronze.



Senior Traffic Commissioner's Guidance  Reported road casualties 2015 Reported road casualties 2016


TfL bulletins Mayoral manifesto 2016 


Documents produced by the Motor Cycle Industry Association

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IOC Heads of Industry – Oct 18th IOD, Pall Mall London SW1    

TfL, DWP and DfE(BIS) at the IOC Heads of industry fellows round table event despite ultra congestion as Trafalgar Square closed for the Olympic celebration medal party. It was a full house to share best practice and put issues to the table. Opening with a transport style bacon butty lunch for a network opportunity of like-minded teams to focus on key express issues. IOC Chair Carl Lomas MBE opened with introductions, ‘City Sprint, Hermes, DPD,GLH, Diamond, Gnewt, DHL, GSG, Rush, Swift, UK Mail and more introduced themselves as Lomas urged  talk about key and imminent issues.


Academics focus on degree apprenticeship for National Express employers at IOC Heads of Industry – Oct 18th IOD, Pall Mall London SW1   

Academics in strength for round table group focus on Trailblazer degree apprentice at level six at the IOC heads of industry workshop at the IOD, Oct 18th


The judges have sat for the 2016 National Courier Awards.

Votes have been taken and the silver C courier awards are waiting for the best of the best in the express courier sector.

Military nominations for logistics in regular, reserve and private sector are set to recognise deliveries in austere locations under pressure.

While the winners are a secret it will be no surprise to expect a standing ovation for the excellence to be recognised in military logistics by the private sector of express and courier.


Innovation win for logistics training at Heathrow

Unique collaboration between college, employers and sector institute for win in logistics hot-spot of workforce need.

The skills & logistics centre trains young people and adults to meet the growing demand for skilled workers in the logistics industry, the project is a collaboration between West Thames College, System Training, the Institute of Couriers, business leaders and the local authority.

Tracy Aust, principal West Thames College quotes,

We are delighted to have received the highly commended accolade for innovation with our new skills and logistics centre. This has been the result of a strong partnership between West Thames, the Institute of Couriers, national employers and the local authority. We are confident that what we have created in West London will become  a hub of excellence in the logistics sector.

David Cormack, System Training commented,

I am very pleased to see the logistics facility at Feltham being recognised for the contribution it makes to logistics sector not only at Heathrow but in the wider community in the capital. System are proud of their involvement with the facility and our part in delivering the next generation workforce for Heathrow. It offers a breadth of qualifications from foundation learning through to apprenticeship and  degree level providing a valuable resource to the logistics, Express couriers and Air freight sector.

Hounslow council leader Steve Curran talked expansion of logistics around Heathrow. 'This is a success story of local people.’ Tracy Aust college principal, IOC chair Carl Lomas, ‘ Express logistics numbers are exploding, Heathrow is a hot spot location for this sector.’ Adam Sage,  ‘West Thames college is committed to the next generation of logistics workforce.’

Carl Lomas, Inst of Couriers Chairman,

This is one of the UK hotspots for express logistics, there is a clear need for next generation workforce, the Logistics skills centre is a great success for local need and a sector match for Express delivery. The next step is levy and the new express trailblazer apprenticeship that should re-inforce excellence for local people and supply local courier and express companies with the workforce they need.


FORS -  Fleet operator recognition scheme. More focus for vans as scheme achieves four thousand members. IOC chair Carl Lomas sat at the Governance council Oct bringing more van vision to the London standard turned national. FORS passed four thousand members in the last quarter, half of the vehicles are vans, the FORS emblem born in London has become a national representation of fleets working inside the standard to look at workforce, vehicle, compliance and clean air. The very latest standards V4,1 are published, take a look here, The bar has been raised a little for gold standard and some silver requirements have been passed down to Bronze.

What can be to done to improve logistics operations in Urban Areas?

Sheffield University, Dr Erica Ballantyne urban freight research hosted a round table focus group, Smart technologies, customers, quick turnarounds, reliable availability, safer deliveries, reduced mileage, air quality all featured in the discussions. Stakeholders who are part of and affected by Urban Transport policy and operations engaged the discussions. Tracey Worth for Institute of Couriers reports. The introduction started with moments of quietness to reflect on the issue 'What can be done to improve operations in Urban Areas whilst helping to alleviate current urban transport problems?' Each of three stakeholder table groups focused on how this question affected their area of expertise.


Storm Rannard for Insider News reports - Geman giant moves for UK Mail


Insider news report - Germany's Deutsche Post DHL looks set to acquire UK Mail after a £242.7m takeover bid was recommended to shareholders of the parcel delivery business. Under the terms of the offer, UK Mail shareholders will receive 440 pence per share and will also be entitled to an interim dividend of 5.5 pence per share. Peter Kane, chairman of UK Mail, said: "We have made good strategic progress in recent years, establishing leading positions in our key markets of parcels and mail, investing in additional capacity in our operations and in IT and product and service innovation. "However, the board believes that UK Mail will benefit significantly from becoming part of Deutsche Post DHL, and will be better positioned to continue to develop our parcels and mail businesses with the benefit of Deutsche Post DHL's greater financial and operational resources." The offer is subject to approval from UK Mail shareholders. The company's directors were advised by Investec Bank and described the bid as "fair and reasonable". Jürgen Gerdes, board member of Deutsche Post DHL, added: "The on-going expansion of our parcel network in Europe is driven by increasing demand within our e-commerce customer base for cross-border deliveries.

uk mail logodpdhl group flags 260x173


Infrastructure scored top priority for action, a national flavour with speakers from Coventry and Manchester. Guests from major players to small SMEs and two fully electric fleet operators.

Air quality, payload to weight, range, distance and legislation around charging were the big topics driven from the floor.

Chair Carl Lomas,

The van group clearly has two streams, operators who return vehicles for fuel or charge to their base and operators whose drivers take vehicles home, they are unlikely to have off-street parking, garage or charging facilities, The two groups are very different and each face infrastructure challenges that are quite different.

AELP logistics in employer heartland of levy for Express trailblazer.

UK Mail director John Nolan was at the heart of naming the Express trailblazer alongside CitySprint and TNT. What better host for an AELP training provider focus on Trailblazer delivery?

UK Mail sortation site in transport hot-spot on the A45 opened their doors to host the Association of Learning Providers Logistics Forum Sept 22nd. A full house of training providers, colleges and award bodies packed the event to receive strategic updates on Trailblazer, levy & RoATP. Quality and excellence in logistics sortation all around the group at the 22 acre, 55 million pound site set the scene for a strategy update with the very latest govt views on employer involvement to levy in logistics and express.

Carl Lomas, secretary for  Express Trailblazer, Bill boards in the streets

Degree Apprenticeships will be the game changer that brings a new perception to every level of apprenticeship.


Dept for Education gave the green light for a degree apprenticeship for Express managers as part of the Trailblazer apprenticeships Sept 16th 2016.

IOC chair, Carl Lomas comments,

This will deliver a funded route, for levy and non-levy paying employers, lasting around five years, targeting next-generation entrants and existing team members aspiring to management in the express sector. The five year course will begin with management cpc or FORS practitioner and roll into a part-time degree study with a range of Universities including Derby, MMU, and West London.

Expected to start Sept 2017, a candidate will begin a job role in our sector, have no university fees to pay and be able to attain their degree within five years. There will be strong content on customer, final mile success, returns and sortation hubs. LoCity, air quality and delivery practices will be embedded into the learning.


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