The new platform provides a direct digital route for customers to access DX SameDay, alongside existing telephone and email channels. Customers can log in to obtain quotes, book and track consignments, monitor, estimated me of arrival and access proof of delivery in real me, giving greater visibility and control from collection on through to final delivery.

Collections are guaranteed within 60 minutes of booking confirmation on for consignments requiring standard vehicles. All deliveries are fully GPS-tracked and monitored throughout their journey, giving customers complete visibility and confidence that each consignment is managed with precision. Specialist vehicle requirements are accommodated as part of the service, with collection messages tailored accordingly.

Operating through a centrally managed model, the service is supported by a dedicated team based at DX’s operations in Biggleswade, providing a responsive and coordinated approach to managing deliveries across the UK.

Ian Truesdale, CEO DX, commented: “We are delighted to be launching this new digital capability for our DX SameDay service. It gives customers superior flexibility in how they access the service, with the ability to quote, book and track consignments in real

me. The service plays an important role within our broader logistics offering, supporting customers with time critical delivery requirements and providing a premium service where the delivery experience is just as important as speed. This launch reflects our continued investment in the business and our focus on delivering high-quality, well-managed services as we strive to deliver exactly to our customers’ requirements.”