NCA 2017

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Monday, 16 October 2017 14:42

NCA 2017 Courier Team Award

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Hermes receive their award Hermes receive their award

Awarded to Hermes

Courier Team Award

Presented by Minister of State for Transport John Hayes MP and IoC President Viscount Lord Falkland

Hermes

A courier team that in the last 12 months has also launched a major transformation programme designed to accelerate innovation throughout the business. It builds on the customer experience through leading-edge technology, with its key focus on meeting the increasing demands of online consumers that are revolutionizing the e-commerce market.

In August this team opened its brand new parcel distribution hub in Rugby, the biggest of its kind in the UK, creating 100 new jobs. The £31m development represents the most the significant investment in the company's history. More than quarter of a million  square feet, the hub has the capability to efficiently process in excess of one million parcels each day.

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This team and its transformation process is driving one of the largest UK express companies, they handled over 260m parcels last year. The company operates a network of 15,000 couriers and 4,500 pick up points. They work with a wide-range of leading high street, catalogue and online retailers in the UK, including Next Directory, ASOS, Tesco, John Lewis, Debenhams and Arcadia Group.

As part of the transformation team programme , together with the company’s commitment to innovation, Hermes invested £18m in new hand-held terminals, created a dedicated Innovation Lab, become the first parcel company in the UK to fully integrate its end-to-end tracking solution with Amazon’s line of Echo smart speakers, and launched a trial of self-driving delivery robots in London.

Read 67 times Last modified on Wednesday, 18 October 2017 21:17
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