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Monday, 26 October 2015 02:27

NCA 2015 - Step change - short summary

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National Courier Awards distinction for step change in the Industry

Hermes take second year in a row. Presented by Prof. Rod Dubrow-Marshall, University of Derby.

 

 

Hermes, Shop till midnight for a next day delivery solution. Giving the client a standard bearer grade service in the e-retail market.Hermes, Adam Cook and Gemma Dunning took stage at the national Courier awards.

Hermes took a national Courier Award in 2014 for first to market with ‘SHUNDAY’ Sunday delivery. For 2015 they return to a top nomination with a client relationship more than twenty five years old that brings midnight cut of to e-retail ordering. The relationship is with High Street chain Next. In a client relationship that is more than twenty five years old Hermes has brought another industry first to one of its major clients.

In 2010 Next awarded Hermes a new eight year contract described as “the biggest ever home delivery deal within the UK”. Under the new agreement, Hermes continued to handle the delivery requirements for Next Directory, which has turnover of over £800 million and over 2.2 million active customers. It also launched a range of service enhancements to ensure the retailer remains at the forefront of the home delivery market.

Next has been using Hermes for home deliveries since 1988 but the decision to award the new, exclusive contract was only given after Next had conducted a 2010 review of the UK home delivery market.

Consignments are to be collected on a daily basis from Next’s distribution centres and dispatched overnight to Hermes’ regional depot network. From there, orders will be distributed to more than 7,500 ‘lifestyle couriers’ for delivery to households across the UK.

Read 853 times Last modified on Wednesday, 28 October 2015 03:57
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